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Intern - Enrollment Systems and Compliance (Immediate Opening)

🚀 Off-cycle Internship

Austin +2

AI generated summary

  • You must have relevant coursework towards a Bachelor’s degree, excellent communication and problem-solving skills, and the ability to manage multiple projects under pressure while achieving results. You should be detail-oriented, organized, and able to work effectively with others to drive actions and make sound decisions.
  • You will manage Zendesk tickets, respond to data requests, update slides for the Board, develop task management systems, analyze enrollment data, update resources, and manage the HUB site.

Off-cycle Internship

IT & Cybersecurity, People, HR & AdministrationAustin, Houston, San Antonio


  • IDEA Public Schools is searching for an Enrollment Systems and Compliance Intern to assist the Director of Enrollment Systems by managing crucial aspects of the day-to-day operation, training and resource development, logistical planning, customer services operations, web page management, HQ and campus deliverables.


  • Required Experience and Certifications:
  • Relevant Coursework towards a Bachelor’s degree
  • Licenses or Certifications: None
  • Previous related work experience preferred
  • Desired Knowledge, Skills, and Abilities:
  • Skill in critical-thinking and problem-solving
  • Skill in organization, prioritization, follow through, and attention to detail
  • Skill in effective and interpersonal communication, both verbal and written, with ability to clearly explain data, trends and driving actions
  • Ability to manage and monitor multiple projects at once, often under pressure with competing priorities and tight turnarounds while maintaining composure, ensuring quality, and achieving results
  • Ability to demonstrate sound judgment and excellent decision-making
  • Skill in developing professional quality documents (including Power Point, Word and Excel)
  • Ability to manage adults to achieve results through influence rather than named managerial responsibility
  • Ability to achieve quantifiable results through commitment, personal responsibility, and accountability
  • Ability to provide, receive, and implement feedback that continually improves performance and results

Education requirements


Area of Responsibilities

IT & Cybersecurity
People, HR & Administration


  • Manage Zendesk support tickets related to STREAM
  • Respond to recurring enrollment data requests
  • Regularly update Enrollment related data slides for Board of Directors
  • Milestone Tracker Development and Updating
  • Assist with enrollment related data analysis
  • Develop task management and accountability systems to ensure all department commitments, deliverables, and deadlines are met
  • Resource Management: own change management and versioning of department resources (updating playbooks, templates, scripts, etc.)
  • HUB Site Management


Work type

Full time

Work mode



Austin, Houston, San Antonio