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Intern - Enrollment Systems and Compliance (Immediate Opening)

Applications are closed

  • Internship
    Full-time
    Off-cycle Internship
  • IT & Cybersecurity
    People, HR & Administration
  • Austin, +2

Requirements

  • Required Experience and Certifications:
  • Relevant Coursework towards a Bachelor’s degree
  • Licenses or Certifications: None
  • Previous related work experience preferred
  • Desired Knowledge, Skills, and Abilities:
  • Skill in critical-thinking and problem-solving
  • Skill in organization, prioritization, follow through, and attention to detail
  • Skill in effective and interpersonal communication, both verbal and written, with ability to clearly explain data, trends and driving actions
  • Ability to manage and monitor multiple projects at once, often under pressure with competing priorities and tight turnarounds while maintaining composure, ensuring quality, and achieving results
  • Ability to demonstrate sound judgment and excellent decision-making
  • Skill in developing professional quality documents (including Power Point, Word and Excel)
  • Ability to manage adults to achieve results through influence rather than named managerial responsibility
  • Ability to achieve quantifiable results through commitment, personal responsibility, and accountability
  • Ability to provide, receive, and implement feedback that continually improves performance and results

Responsibilities

  • Manage Zendesk support tickets related to STREAM
  • Respond to recurring enrollment data requests
  • Regularly update Enrollment related data slides for Board of Directors
  • Milestone Tracker Development and Updating
  • Assist with enrollment related data analysis
  • Develop task management and accountability systems to ensure all department commitments, deliverables, and deadlines are met
  • Resource Management: own change management and versioning of department resources (updating playbooks, templates, scripts, etc.)
  • HUB Site Management

FAQs

What is the main responsibility of the Enrollment Systems and Compliance Intern?

The main responsibility of the Enrollment Systems and Compliance Intern is to assist the Director of Enrollment Systems by managing critical aspects of daily operations, including training and resource development, logistical planning, customer service operations, web page management, and delivering HQ and campus requirements.

Who will the intern be reporting to?

The intern will be reporting to the Director of Enrollment Systems.

What skills are essential for this internship position?

Essential skills for this internship position include organizational skills, attention to detail, effective communication skills, and proficiency in customer service and web management.

Are there specific areas of focus for this internship?

Yes, the internship focuses on key areas such as day-to-day operations, training and resource development, logistical planning, customer service operations, and web page management.

Is this internship position full-time or part-time?

The job description does not specify whether the position is full-time or part-time. Interested candidates may need to inquire for details.

Is there any prior experience required for this internship?

The job description does not indicate specific prior experience requirements; however, relevant experience in administrative support, customer service, or enrollment systems could be beneficial.

What type of development opportunities does this internship provide?

This internship offers opportunities for professional development in managing enrollment systems, enhancing training and resource development skills, and gaining logistical planning experience.

How can interested candidates apply for this internship?

Interested candidates should follow the specific application process outlined in the job posting, which typically involves submitting a resume and cover letter.

Education
Industry
10,001+
Employees
2001
Founded Year

Mission & Purpose

IDEA Public Schools believes that each and every child can go to college. Since 2000, IDEA Public Schools has grown from a small school with 150 students to one of the fastest-growing network of tuition-free, K-12 public charter schools in the United States. IDEA Public Schools boasts national rankings on The Washington Post and U.S. News & World Report’s top high schools lists. IDEA serves over 80,000 college-bound students in 143 schools across Texas, Louisiana, Florida, and Ohio and is on-track to maintain its legacy of sending 100% of its graduates to college.