Intern - Enrollment Systems and Compliance (Immediate Opening)

IDEA Public Schools

Apr 24

Internship
Full-time
Off-cycle Internship
IT & Cybersecurity
People, HR & Administration
Austin, +2

AI generated summary

You need relevant coursework, strong communication and organizational skills, critical thinking abilities, and the aptitude to manage multiple projects under pressure to excel in this internship.
You will manage Zendesk tickets, respond to data requests, update slides for the Board, develop trackers, analyze data, manage resources, and assist with HUB site management.

Requirements

Required Experience and Certifications:
Relevant Coursework towards a Bachelor’s degree
Licenses or Certifications: None
Previous related work experience preferred
Desired Knowledge, Skills, and Abilities:
Skill in critical-thinking and problem-solving
Skill in organization, prioritization, follow through, and attention to detail
Skill in effective and interpersonal communication, both verbal and written, with ability to clearly explain data, trends and driving actions
Ability to manage and monitor multiple projects at once, often under pressure with competing priorities and tight turnarounds while maintaining composure, ensuring quality, and achieving results
Ability to demonstrate sound judgment and excellent decision-making
Skill in developing professional quality documents (including Power Point, Word and Excel)
Ability to manage adults to achieve results through influence rather than named managerial responsibility
Ability to achieve quantifiable results through commitment, personal responsibility, and accountability
Ability to provide, receive, and implement feedback that continually improves performance and results

Responsibilities

Manage Zendesk support tickets related to STREAM
Respond to recurring enrollment data requests
Regularly update Enrollment related data slides for Board of Directors
Milestone Tracker Development and Updating
Assist with enrollment related data analysis
Develop task management and accountability systems to ensure all department commitments, deliverables, and deadlines are met
Resource Management: own change management and versioning of department resources (updating playbooks, templates, scripts, etc.)
HUB Site Management

IDEA Public Schools

Education

Industry

10,001+

Employees

2001

Founded Year

Mission & Purpose

IDEA Public Schools believes that each and every child can go to college. Since 2000, IDEA Public Schools has grown from a small school with 150 students to one of the fastest-growing network of tuition-free, K-12 public charter schools in the United States. IDEA Public Schools boasts national rankings on The Washington Post and U.S. News & World Report’s top high schools lists. IDEA serves over 80,000 college-bound students in 143 schools across Texas, Louisiana, Florida, and Ohio and is on-track to maintain its legacy of sending 100% of its graduates to college.