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Intern - IT Operations, Year-Round

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Continental

1mo ago

  • Internship
    Full-time
    Placement Program
  • Software Engineering
    IT & Cybersecurity
  • Fort Mill

AI generated summary

  • You must be enrolled in a degree program for 12+ months, have a 2.8+ GPA, work 25+ hours/week, and possess basic tech knowledge and strong communication skills.
  • You will service end-users, troubleshoot hardware and software issues, maintain ticket processes, assist with IT infrastructure tasks, and engage in specialty projects to develop your skills.

Requirements

  • Currently enrolled in a US accredited degree program for at least another 12 months and can dedicate 12 months toward this internship
  • Must have and maintain a minimum GPA of a 2.8
  • Able to work 25+ hours per week during normal business hours (Monday – Friday)
  • Degree focusing in computer science, business information systems or related field
  • Basic knowledge of computer and mobile device hardware
  • Familiarity with common software products such as: Windows 10(11), MacOS, IOS, Microsoft Office 365 and Internet Browsers (Edge/Chrome)
  • Strong communications skills
  • Well organized and ability to work autonomously

Responsibilities

  • Servicing end-users at the TechBar
  • Troubleshooting basic computer or account issues preventing the end-user from completing their work
  • Maintaining existing processes and requirements for tickets and reporting of issues
  • Resolving basic hardware issues, troubleshooting software issues, and assisting users with account limitations
  • Contribute to the operations of the IT infrastructure within the campus, including but not limited to system patching, cabling, printer installation and maintenance, as well as asset tagging and tracking.
  • Speciality projects to test skills in a work environment

FAQs

What tasks will the intern be responsible for?

The intern will be responsible for servicing end-users at the TechBar, troubleshooting basic computer or account issues, maintaining processes for ticketing and reporting, resolving basic hardware and software issues, assisting users with account limitations, and contributing to IT infrastructure operations.

What are the working hours for this internship?

The intern is expected to work 25+ hours per week during normal business hours, which are Monday through Friday.

What qualifications are needed to apply for this internship?

Applicants must be currently enrolled in a US accredited degree program for at least another 12 months, maintain a minimum GPA of 2.8, and have a degree focusing on computer science, business information systems, or a related field.

Is relocation support provided for this internship?

No, Continental is not able to pay relocation expenses for this opportunity.

Are there any specific software products the intern should be familiar with?

Yes, the intern should have familiarity with common software products such as Windows 10(11), MacOS, iOS, Microsoft Office 365, and internet browsers like Edge and Chrome.

What type of projects will the intern work on?

The intern will contribute to specialty projects to test their skills in a work environment, along with participating in operations related to IT infrastructure.

Does Continental offer any benefits during the internship?

Yes, the internship includes competitive pay, hands-on experience with the team, project experience, company lunch and learns, networking opportunities, and more benefits that come with working for a global industry leader.

Is there a specific location for this internship?

Yes, the internship is located in Fort Mill, South Carolina.

Will the intern need a specific legal authorization to work?

Yes, legal authorization to work in the U.S. is required, and Continental will not sponsor individuals for employment visas for this position.

How can applicants with disabilities request assistance in the application process?

Applicants with disabilities can reply to Careers@conti-na.com or contact US Recruiting at 248.393.5566 for assistance with the application process.

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Continental

Let your ideas shape the future.

Automotive
Industry
10,001+
Employees
1871
Founded Year

Mission & Purpose

Continental is a multinational automotive manufacturing company that specializes in producing a wide range of products for the automotive industry. They are a leading supplier of tires, brake systems, powertrain components, automotive electronics, and other related products. Continental's ultimate mission is to shape the future of mobility by providing innovative solutions that enhance safety, sustainability, and comfort in transportation. Their purpose is to drive progress and improve the mobility experience for people around the world. Continental aims to be a technology-driven company, pioneering advancements in autonomous driving, electric mobility, and smart transportation solutions. They strive to make driving safer, cleaner, and more efficient, while also prioritising customer satisfaction and sustainability. Through their expertise and innovation in automotive technology, Continental aims to positively impact society, the environment, and the future of mobility.

Culture & Values

  • Trust

    Trust is the basis for everything we do and the prerequisite for our success.

  • Passion To Win

    We want to create value on a permanent basis. For this, we give our best.

  • Freedom To Act

    We grow with freedom and its responsibility.

  • For One Another

    We attain top value with a spirit for one another.