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International Air Transport Association (IATA)

May 1

Applications are closed

  • Internship
    Full-time
    Off-cycle Internship
  • People, HR & Administration
  • Montréal

Requirements

  • University graduate.
  • Customer service experience, preferably reception would be an asset;
  • Knowledge of audio visual and video technologies would be an asset;
  • Ability to multi-task while constantly being security focused;
  • Flexible in starting and ending times
  • Flexible to be able to do some manual work as may be required;
  • Computer literate: Microsoft Office: Outlook, Word, Excel
  • Events Management System (preferable);
  • Excellent written and oral communication skills in both English and French; additional language skills would be an asset.

Responsibilities

  • Provide professional and courteous internal and external stakeholder customer service in a reception environment;
  • Provide telephony coverage with emphasis on excellent customer service;
  • Assist in processing conference room requests in the EMS program and catering requirements;
  • Assist in meeting rooms' logistic and IT requirements;
  • Assist in preparation, set up and clearing of catering requests served in conference rooms or in the employee Bistro;
  • Be vigilant, security focused, aware and observant with attention to detail of activity around the reception;
  • Assist in data gathering and statistics to be used in reports;
  • Replace any member of the team and be a vital team player embracing IATA values;
  • Work with the Manager Administration on other projects assigned.
I

International Air Transport Association (IATA)

Flying is the Business of Freedom #FlySafe #WeAreAviation

Transportation
Industry
1001-5000
Employees
1945
Founded Year

Mission & Purpose

IATA is an international trade organization, created over 70 years ago by a group of airlines. Today, IATA represents some 320 airlines in 120 countries comprising 83% of total air traffic. The organization also represents, leads and serves the airline industry in general. IATA's Director General and CEO is Willie Walsh.