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Intern - Service Desk Clerk

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  • Internship
    Full-time
    Off-cycle Internship
  • People, HR & Administration
    Business, Operations & Strategy

Requirements

  • - Sedentary
  • - Light
  • - Medium
  • - Heavy
  • - Very Heavy
  • - Standing/Walking/Bending/Stooping
  • - Hearing - Ability to receive information through oral communication (face to face and telephone). - Continuous
  • - Talking - Expressing or exchanging ideas by means of the spoken word (face to face and telephone). - Continuous
  • - Reading - Ability to receive information through e-mail and text messages - Continuous
  • - Requires vision to perform work dealing with data and figures and computer -Continuous
  • - Requires ability to prepare and execute presentations, training programs and -Continuous

Responsibilities

  • Perform data entry tasks as needed
  • Organize and maintain physical and digital files
  • Ensure all documents are easily accessible and properly labeled
  • Maintain inventory records for service desk equipment
  • Assist in reviewing and updating of user guides and manuals
  • Assist in ensuring all documentation is up-to-date and accurate
  • Perform routine clerical tasks such as photocopying and scanning
  • Assist with hardware distribution and other office errands
  • Assist in management and maintenance of organizational copiers and printers
  • Handle non-technical tasks to allow technicians to focus on technical issues
  • Provide administrative support as needed

FAQs

What are the primary responsibilities of the Service Desk Clerk Intern?

The primary responsibilities include performing data entry tasks, organizing and maintaining physical and digital files, ensuring documents are accessible and properly labeled, maintaining inventory records for service desk equipment, assisting in the review and updating of user guides, and providing administrative support as needed.

Is this position suitable for someone with little technical experience?

Yes, the Service Desk Clerk Intern focuses on minor to non-technical tasks, making it suitable for individuals who may not have extensive technical experience.

What types of clerical tasks will the intern be responsible for?

The intern will perform routine clerical tasks such as photocopying, scanning, and assisting with hardware distribution and other office errands.

Are there opportunities for professional development in this role?

Yes, Navigant Credit Union prides itself on offering tremendous opportunities for professional development and career advancement.

What core values does Navigant Credit Union emphasize?

The core values include Leadership, Unity, Caring, and Integrity, which serve as the guiding principles for the organization.

What is the working environment like for this position?

The position is primarily sedentary with some physical tasks such as standing, walking, bending, and stooping as required.

Is there a chance for the intern position to lead to a full-time job?

While the posting doesn't explicitly mention this, many internships can lead to full-time employment opportunities depending on performance and availability within the organization.

What is the nature of the inventory tasks involved in this position?

The intern will maintain inventory records for service desk equipment, ensuring accurate tracking and organization of supplies.

Are there any specific physical requirements for this role?

Yes, the role requires hearing ability for oral communication, talking to exchange ideas, and reading skills for receiving information through email and text messages. Vision is also required for working with data, figures, and computer tasks.

Can I apply for this internship if I'm currently a student?

Yes, as an intern role, it is likely aimed at students or recent graduates seeking practical experience in a professional environment.

Our customers are our owners.

Finance
Industry
201-500
Employees
1915
Founded Year

Mission & Purpose

From the very beginning, our mission has been to improve the financial well-being of the families, businesses and communities we have proudly been serving since 1915. Now at more than $3 billion in assets, Navigant Credit Union is among the largest credit unions in Rhode Island, yet still maintain community-driven values. Those values—and our belief in putting people first—are just a few of the reasons why Navigant Credit Union has been named “Rhode Island's Best Place to Work” year-after-year by the Providence Business News. Federally insured by NCUA.

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