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Intern - Year Round (Workplace Infrastructure and Logistics - Communications Specialist)

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Navy Federal Credit Union

1mo ago

  • Internship
    Full-time
    Summer Internship
  • Marketing
    Design
  • Pensacola

AI generated summary

  • You must be a current college student, possess strong communication and organizational skills, be adaptable, and have some knowledge of marketing and design software.
  • You will manage project deliverables, draft communications, collaborate with teams, conduct research, create content, ensure accuracy, and support marketing initiatives while resolving operational issues.

Requirements

  • A requirement of this position is you must be currently enrolled in college level courses or a degree-seeking program throughout the duration of the internship. Please upload your transcripts by adding them to the “Intern Proof of Enrollment” section of the application.
  • Ability to work independently and in a team environment
  • Ability to adapt to fluctuating workflow while navigating ambiguity
  • Ability to effectively communicate with all levels within an organization
  • Strong written and verbal communication skills, able to compose correspondence that adheres to grammar and Navy Federal writing style and standards
  • Ability to capture and translate processes and requirements into easily understood terms
  • Strong organizational, planning, and time management skills, research, analytical, and problem-solving skills
  • Able to research, compile, and document data, business processes, and workflow
  • Comfortable working and participating in cross-functional, multi-dimensional teams and projects
  • Working knowledge of PC word processing, database, presentation, and design software skills
  • Familiarity with marketing, advertising, direct response, communications principles/production processes and SEM/SEO methodologies
  • Experience in creating conceptual approaches and copy solutions for marketing communications campaigns used in most media
  • Desired:
  • Working knowledge of web/internet-based technologies e.g. HTML, trends/issues, management, editing/authoring tools and development
  • Working knowledge of Adobe applications such as Photoshop, Illustrator, Express, Acrobat Pro, and Adobe Experience Manager
  • Effective skill analyzing, interpreting, and translating relevant data/processes and requirements into easily understood terms for clear guidelines and instructions
  • Effective skill presenting findings, conclusions, alternatives and information clearly and concisely
  • Working familiarity with marketing communication production processes
  • Pursuing a degree in English, Communications, Journalism, Marketing or related area of study

Responsibilities

  • Ensure project deliverables are met in accordance with customers' expectations, requirements, and timelines
  • Collaborate with various teams and partners to determine customer requirements and specifications
  • Build and maintain relationships with team members, management, key stakeholders, and partners
  • Conduct research and preparation of reference material
  • Write online reference material, instructions, and communications
  • Ensure clear, concise, and effective communication of material
  • Use copywriting/editing methodologies and practices to create marketing communications materials for various digital and print mediums
  • Identify, communicate, and resolve technical, tactical, and operational project issues and risks
  • Create/produce concepts/copywriting for internal communications and campaigns, identifying the correct message and tone for the audience, message, and intended impact
  • Create presentations to stakeholders and management on initiatives, objectives, plans, and results
  • Administer and contribute to the development of web content for internal customers
  • Ensure communications content is leveraged against latest SEM (Search Engine Marketing) and SEO (Search Engine Optimization) capabilities to support department brand awareness and maximal accessibility of information across the enterprise
  • Perform on-going quality control to ensure accuracy and currency of information, processes, & procedures
  • Research marketing communications resources to include creative methods for copy and advertising
  • Keep current with industry standards, best practices, and regulatory, copyright considerations and communicate changes to staff
  • Serve on teams and task groups for projects/initiatives within the business unit &/or across the organization
  • Perform other duties as assigned

FAQs

What is the main focus of this internship position?

The main focus of this internship position is to support Navy Federal by developing and analyzing policy and process updates, creating content, conducting research, and providing end-user support for manuals and systems.

Is this internship available year-round?

Yes, this internship is available year-round.

What are the educational requirements for this internship?

To qualify for this internship, candidates must be currently enrolled in college-level courses or a degree-seeking program throughout the duration of the internship.

What types of tasks will the intern be responsible for?

The intern will be responsible for ensuring project deliverables are met, collaborating with teams, writing communications and reference material, creating presentations, conducting research, and performing quality control tasks.

Is experience in marketing or communications required?

While not required, familiarity with marketing, advertising, and communications principles, along with experience in creating copy solutions for campaigns, is preferred.

What personal skills are necessary for this position?

Necessary skills include strong written and verbal communication, organization, planning, time management, research, analytical, and problem-solving skills.

Are there any specific software tools the intern should be familiar with?

Yes, the intern should have working knowledge of PC word processing, database, presentation software, and familiarity with Adobe applications such as Photoshop, Illustrator, and others.

Will the intern be working primarily independently or as part of a team?

The intern will work both independently and as part of cross-functional teams and projects.

What is the collaborative aspect of this role?

The intern will collaborate with various teams and partners to determine customer requirements and specifications, as well as maintaining relationships with stakeholders and management.

Are transcripts required for the application process?

Yes, candidates are required to upload their transcripts during the application process as proof of enrollment.

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Navy Federal Credit Union

Our Members Are the Mission

Finance
Industry
10,001+
Employees
1933
Founded Year

Mission & Purpose

Navy Federal is the world’s largest credit union, with more than 13 million members, $178 billion+ in assets and 24,000+ employees. Throughout campuses in Vienna, VA Pensacola, FL and Winchester, VA, as well as more than 350 branches, we serve the Armed Forces, Department of Defense, veterans and their families with world-class financial products and services. Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion. Equal Housing Lender