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INTERNSHIP: Adoption Specialist

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Dassault Systèmes

2mo ago

  • Internship
    Full-time
    Summer Internship
  • Engineering
    Business, Operations & Strategy
  • Waltham

AI generated summary

  • You should be pursuing a Bachelor in engineering, have CAD/CAE knowledge, strong communication skills, and a passion for innovative technologies and customer success. Be proactive, adaptable, and ambitious.
  • You will master the 3DEXPERIENCE platform, conduct onboarding sessions, address customer queries, assist with technical issues, and identify up-sell opportunities while collaborating with the sales team.

Requirements

  • In pursuit of Bachelor of Sciences in engineering or similar experience. Strong industrial engineering background. (Mechanical or Electrical Engineering preferred)
  • Knowledge of CAD tools and/or CAE software. Knowledge of PLM solutions is a plus.
  • Confidence in delivering technical solution consulting remotely (through video conferencing tools and innovative digital platforms).
  • Strong Verbal and Written Communication Skills.
  • Passionate about innovative technologies and digital tools.
  • Able to provide customers with flawless onboarding, and adoption experience.
  • Eager to create and execute a successful strategy to achieve business goals and objectives.
  • A proactive self-starter, ambitious, and willing to grow within a great company
  • Enjoy challenges and demonstrate adaptability and resilience
  • Passionate about customer success

Responsibilities

  • The position of Adoption Industry Process Consultant is meant for mastering 3DEXPERIENCE platform product usage and articulating its overall value to both customers and prospects. It also requires understanding and addressing the business needs of the customer from 3DEXPERIENCE applications, leading to deal closure and securing a successful go live. The Adoption Industry Process Consultant will focus on handling onboarding sessions of our new customers, as well as technical follow-ups in order to assist on technical issues and questions from customers, but also helps identifying potential opportunities of up-selling and cross-selling products. Collaboration with Sales Experts and other members of Dassault Systemes internal ecosystem is also a critical part of the role.
  • You will be part of a team that plays a crucial role in ensuring that users have the information and resources they need to effectively utilize our software products and achieve their goals.

FAQs

What is the job title for this internship?

The job title for this internship is Adoption Specialist.

Where is the internship located?

The internship is located in Waltham, MA.

What type of internship is being offered?

This is a hybrid internship opportunity.

What is the main responsibility of the Adoption Industry Process Consultant Intern?

The main responsibility is to master the 3DEXPERIENCE platform product usage and articulate its overall value to customers while assisting with onboarding and addressing technical issues.

What qualifications are required for this internship?

Candidates should be pursuing a Bachelor of Sciences in engineering, preferably in Mechanical or Electrical Engineering, and have a strong industrial engineering background.

Are there any specific skills that are emphasized for this role?

Yes, effective communication skills, presentation skills, process mapping skills, and self-motivation are emphasized for this role.

Is experience with CAD tools necessary for this position?

Knowledge of CAD tools and/or CAE software is preferred for this position.

How will interns engage with other members of the company?

Interns will participate in the Dassault Systemes NAM Intern Program, which includes events like Speaker Series, Lunch and Learns, and Networking Events.

What is the expected pay range for this internship?

The expected pay range for this internship is between $20 and $24 per hour.

What is the company's stance on diversity and inclusion?

The company is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants, regardless of various protected characteristics.

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Dassault Systèmes

1-10
Employees

Mission & Purpose

Dassault Systèmes, the 3DEXPERIENCE Company, is a catalyst for human progress. We provide business and people with collaborative virtual environments to imagine sustainable innovations. By creating virtual twin experiences of the real world with our 3DEXPERIENCE platform and applications, our customers can redefine the creation, production and life-cycle-management processes of their offer and thus have a meaningful impact to make the world more sustainable. The beauty of the Experience Economy is that it is a human-centered economy for the benefit of all – consumers, patients and citizens. Dassault Systèmes brings value to more than 300,000 customers of all sizes, in all industries, in more than 150 countries. For more information, visit https://www.3ds.com/

Benefits

  • Critical Illness Cover

  • Work From Home

  • Life Insurance

  • Sick Pay