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IT Support Center Intern

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Ameritas

Feb 12

Applications are closed

  • Internship
    Part-time
    Summer Internship
  • IT & Cybersecurity
  • Lincoln

Requirements

  • Must be actively enrolled in an IT degree program.
  • Must be able to commit to a full year of work.
  • Part-time during the school year (15-20 hours/week)
  • Full-time during the summer (30-40 hours/week)
  • Available work hours will fall between 6:00am to 5:00pm (Central Time).
  • Demonstrated experience in customer service with professional verbal and written communication skills.

Responsibilities

  • Answer calls and assist with lower-level support needs such as password resets, printer issues, and similar types of requests.
  • Perform less complex tasks in support of assigned projects and work orders.
  • Document, track, escalate and attain resolution of Incidents and service requests, using the corporate IT service management tool.
  • Respond to service requests in ITSM tool.

Insurance | Employee Benefits | Financial Services

Finance
Industry
1001-5000
Employees
1887
Founded Year

Mission & Purpose

You may know Ameritas as an insurance, employee benefits and financial services company, but we’re in the business of fulfilling life. What’s fulfilling life? It’s helping people like you plan for the future and protect what you cherish most. It’s getting the most out of life — even at work. It’s making a difference. This kind of work can be gratifying, and it could be right for you. Ameritas BlueStar Retirement Services, LLC operates as a subsidiary of Ameritas Life Insurance Corp. Full legal disclosures at amerit.as/legal.