FAQs
What is the job title for the internship opportunity?
The job title for the internship opportunity is IT Support Intern.
Where is the internship located?
The internship is a remote position based in the United States, specifically available to candidates in Georgia.
What are the primary responsibilities of the IT Support Intern?
The primary responsibilities include resolving customer product issues, providing courteous customer service, developing application knowledge, participating in special projects, and utilizing analytical skills to solve problems.
What basic qualifications are required for this internship?
The basic qualifications include PC skills with knowledge of various software applications, experience providing customer service, knowledge of Windows Servers and operating systems, strong English communication skills, the ability to work 40 hours per week, and legal authorization to work permanently in the United States without requiring visa sponsorship.
Are there any preferred qualifications for this internship?
Yes, preferred qualifications include experience using Java, knowledge of relational databases (such as SQL Server, Oracle, IBMi DB2), and experience with IBMi job management.
What kind of experience level is this position aimed at?
This position is aimed at candidates with internship experience level.
Does Infor offer any support or accommodations during the application process?
Yes, Infor is committed to creating a diverse and inclusive work environment and provides accommodations or assistance during the application or selection processes. Candidates can submit a request via the directions located in the FAQ section of their careers webpage.
What is Infor’s commitment regarding diversity and inclusion?
Infor is committed to creating a diverse and inclusive work environment and does not discriminate based on sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law.
What type of company is Infor?
Infor is a global leader in business cloud software products for companies in industry-specific markets, known for building complete industry suites in the cloud and efficiently deploying user-first technology.
What does Infor value in its workplace culture?
Infor values a workplace culture based on Principle Based Management™ (PBM™) and encompasses eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, and self-actualization.