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IT Support Intern – January 2025

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Park Plaza

26d ago

  • Internship
    Full-time
    Summer Internship
  • Hospitality & Retail
    IT & Cybersecurity
  • Amsterdam

AI generated summary

  • You should have MBO 3 in IT, strong English skills, excellent communication, a knack for professionalism, and a passion for hospitality aligned with our core values.
  • You will provide 1st line tech support, manage documents, assist with purchasing and expenditures, communicate with vendors, and support various projects in the Technology & Business Solutions department.

Requirements

  • Follows an IT related study with a minimum level of MBO 3
  • Has a good command of the English language and excellent interpersonal, communication skills
  • Has the ability to deal with a wide variety of people with tact, courtesy and professionalism while often maintaining confidentiality;
  • Shares our values: Trust, Respect, Teamwork, Enthusiasm, Commitment, Care;
  • Has a passion for the hospitality industry;

Responsibilities

  • Assist with high quality and timely support for 1st line technical support cases and problem resolution in line with Service Level Agreements.
  • Assist with checking and raising Purchase Orders.
  • Assist with approving ad hoc and recurring expenditures.
  • Assist with registering Operational and Capital Expenditures for the department.
  • Creating and managing documents, spreadsheets and presentations.
  • Assist with procuring suitable equipment from various vendors.
  • Communicate with vendors.
  • Document processes in reference manuals for training and guidance.
  • Handle IT and Project specific related documentation.
  • Maintain confidentiality of sensitive and privileged information.
  • Assist with projects related to the Technology & Business Solutions department, e.g. License and contract management, policies & procedures administration etc.
  • Work closely with the team of technology specialists to assist each other and the business.
  • Assist with projects related to the Technology & Business Solutions department.

FAQs

What is the duration of the IT Support Internship?

The IT Support Internship is set to start in January 2025 and lasts for the duration of the internship term.

What is the salary for the IT Support Intern position?

The salary for the IT Support Intern position is €750 per month.

What type of study background is required for this internship?

Candidates must be following an IT-related study with a minimum level of MBO 3.

Will there be any training or development opportunities during the internship?

Yes, the internship includes great (online) learning and development opportunities to help you grow your career.

Are there any discounts offered to interns?

Yes, interns receive discounted hotel rates and a 50% F&B discount at our restaurants and bars for their whole party.

What key skills are required for this role?

Candidates should have a good command of the English language, excellent interpersonal and communication skills, and the ability to maintain professionalism and confidentiality.

Is previous IT experience necessary for this position?

Previous IT experience is not explicitly required, but a passion for the hospitality industry and willingness to learn are important.

What are the typical tasks and responsibilities of the IT Intern?

The IT Intern will assist with 1st line technical support, project-related documentation, procurement of equipment, and various administrative tasks.

Will the intern work closely with other team members?

Yes, the intern will work closely with a team of technology specialists to assist each other and the business.

Are there opportunities for future employment after the internship?

Yes, there are exciting job opportunities within PPHE Hotel Group across Europe following the internship.

Feel the Authentic

Travel & Leisure
Industry
1001-5000
Employees

Mission & Purpose

Park Plaza, part of the Radisson Hotel Group, is a premium hotel brand that operates upscale hotels and resorts in key locations across Europe, the Middle East, and Asia. Catering to both business and leisure travellers, Park Plaza offers stylish accommodations, modern amenities, meeting facilities, and exceptional dining experiences. The brand focuses on delivering personalised, high-quality service and memorable stays for guests. Their ultimate mission is to create a welcoming and luxurious environment where guests can relax, work, and explore their destinations with ease. The purpose of Park Plaza is to enhance the travel experience by combining comfort, convenience, and sophistication