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LIVE Enablement Operation Intern (TikTok LIVE) - 2024 Summer (BS/MS)

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1mo ago

🚀 Summer Internship

Los Angeles

AI generated summary

  • Seeking a detail-oriented individual enrolled in a Bachelor’s or Master’s degree program with previous internship experience in operations or project management. Strong project management, communication, analytical, and Microsoft Office skills are essential for this role at TikTok.
  • The candidate will support CN certification research, oversee special projects for the CMs team, develop training materials and SOPs, analyze operational efficiency, and manage internal communications to ensure team alignment and efficiency at TikTok.

Summer Internship

Media & JournalismLos Angeles


  • TikTok LIVE is seeking an ambitious Enablement Operation Intern to join our Operations team. This role is dedicated to enhancing the operational efficiency of our operations team through effective project management, training, development of Standard Operating Procedures (SOPs), and strategic communications. The intern will play a pivotal role in two key areas: conducting research, integrating materials, and collecting cases for CNs ( Creator Network) certification, and managing special projects for the CMs (Creator Manager) team, including SOP documentation, data tracking, and crafting communications. This position is ideal for individuals passionate about operational excellence and looking for hands-on experience in a dynamic, fast-paced environment.
  • Internships at TikTok aim to provide students with hands-on experience in developing fundamental skills and exploring potential career paths. A vibrant blend of social events and enriching development workshops will be available for you to explore. Here, you will utilize your knowledge in real-world scenarios while laying a strong foundation for personal and professional growth. This Internship Program runs for 12 weeks beginning in May/June 2024


  • Educational Background: Currently enrolled in a Bachelor’s or Master’s degree
  • Experience: Previous internship experience in operations, project management, or a related area is preferred. Experience with process documentation and training is highly advantageous.
  • Skills and Abilities:
  • Strong project management skills, with the ability to manage multiple projects simultaneously and meet tight deadlines.
  • Excellent communication skills, both written and verbal, with the ability to develop clear and effective training materials and communications.
  • Analytical mindset, with the ability to track data and derive meaningful insights for operational improvement.
  • Proficient in Microsoft Office Suite, especially Excel, and familiar with project management tools.
  • Detail-oriented, with a strong focus on accuracy and efficiency in all tasks.

Education requirements


Area of Responsibilities

Media & Journalism


  • CN Certification Support: Lead research efforts for CN certification, including gathering and integrating relevant materials and case studies to support certification processes.
  • Special Project Management for CMs Team: Oversee special projects, ensuring timely execution and alignment with overall operational goals. This includes the development and documentation of SOPs, tracking project-related data, and writing communications to ensure clear, consistent messaging.
  • Training and SOP Development: Develop and deliver training sessions for the operations team to enhance their skills and knowledge. Document processes and best practices into SOPs for future reference and team efficiency.
  • Operational Efficiency Analysis: Monitor and analyze operational processes to identify areas for improvement. Propose and implement solutions to enhance efficiency and effectiveness.
  • Communication Strategy: Craft and manage internal communications to ensure that all team members are informed and aligned with current projects, updates, and best practices.


Work type

Full time

Work mode



Los Angeles