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LIVE Enablement Operation Intern (TikTok LIVE) - 2024 Summer (BS/MS)

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TikTok

Mar 14

Applications are closed

  • Internship
    Full-time
    Summer Internship
  • Media & Journalism
  • Los Angeles

Requirements

  • Educational Background: Currently enrolled in a Bachelor’s or Master’s degree
  • Experience: Previous internship experience in operations, project management, or a related area is preferred. Experience with process documentation and training is highly advantageous.
  • Skills and Abilities:
  • Strong project management skills, with the ability to manage multiple projects simultaneously and meet tight deadlines.
  • Excellent communication skills, both written and verbal, with the ability to develop clear and effective training materials and communications.
  • Analytical mindset, with the ability to track data and derive meaningful insights for operational improvement.
  • Proficient in Microsoft Office Suite, especially Excel, and familiar with project management tools.
  • Detail-oriented, with a strong focus on accuracy and efficiency in all tasks.

Responsibilities

  • CN Certification Support: Lead research efforts for CN certification, including gathering and integrating relevant materials and case studies to support certification processes.
  • Special Project Management for CMs Team: Oversee special projects, ensuring timely execution and alignment with overall operational goals. This includes the development and documentation of SOPs, tracking project-related data, and writing communications to ensure clear, consistent messaging.
  • Training and SOP Development: Develop and deliver training sessions for the operations team to enhance their skills and knowledge. Document processes and best practices into SOPs for future reference and team efficiency.
  • Operational Efficiency Analysis: Monitor and analyze operational processes to identify areas for improvement. Propose and implement solutions to enhance efficiency and effectiveness.
  • Communication Strategy: Craft and manage internal communications to ensure that all team members are informed and aligned with current projects, updates, and best practices.

TikTok

Entertainment & Media
Industry
10,001+
Employees
2017
Founded Year

Mission & Purpose

TikTok is a social media platform where users create and share short videos on various topics, including entertainment, education, and lifestyle. Their ultimate goal is to inspire creativity and bring joy to people's lives through engaging and entertaining content. TikTok's purpose is to provide a platform for self-expression and connection, fostering a global community where individuals can express themselves authentically and connect with others who share similar interests and passions.