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Manager in Training - ( HORIZONS Retail Program)

  • Internship
    Full-time
    Off-cycle Internship
  • Customer Relations
    Sales & Business Development
  • Rome

AI generated summary

  • You must be open to relocation, fluent in Italian and English, experienced in retail or hospitality, possess strong communication skills, and have a proactive leadership and coaching attitude.
  • You will welcome clients, drive sales, manage the team, build long-term relationships, support operations, recruit talent, and oversee individual performance to enhance the client experience.

Requirements

  • Open to local and international relocation (mandatory)
  • Proficient in Italian and English
  • Experience in Retail, Hospitality, Customer Services or Airlines
  • Strong communication and listening skills
  • Proactive leadership style
  • Training and coaching attitude

Responsibilities

  • Welcome every Client and provide the best Client Experience
  • Advise Clients across the Brand and all product categories
  • Act as a role model demonstrating sales leadership
  • Ensure business opportunities through efficient sales floor management
  • Engage with Clients long-term relationships, leveraging clienteling tools
  • Assist Management in daily clienteling operations
  • Understand company’s policies and provide support to other Client Advisors when needed
  • Be engaged in an Head Office project according to organization and business needs
  • Manage and motivate the team setting individual and team goals
  • Identify, recruit and develop talents in collaboration with the Store Manager
  • Proactively assess and manage performance and expectations

FAQs

What is the role of a Manager in Training in the HORIZONS Retail Program?

The Manager in Training will embark on a dynamic journey through 4 rotations focusing on Client Advisor Journey, Retail Excellence Journey, Headquarters Immersion, and Management Journey, aimed at developing management skills in a luxury retail environment.

How long is each rotation in the program?

Each rotation lasts approximately 3 months, except for the Headquarters Immersion which can last between 3 to 6 months, and the Management Journey which lasts approximately 6 months.

Is relocation required for this position?

Yes, candidates must be open to local and international relocation as it is mandatory for this role.

What language proficiency is required for this job?

Proficiency in Italian and English is required for the position.

What kind of previous experience is desirable for applicants?

Experience in Retail, Hospitality, Customer Services, or Airlines is desirable for applicants.

What are the key skills needed to apply for the program?

Key skills include strong communication and listening skills, a proactive leadership style, and a training and coaching attitude.

What can I expect from the Client Advisor Journey?

In the Client Advisor Journey, you will welcome clients, provide exceptional client experiences, advise across all product categories, demonstrate sales leadership, and manage the sales floor efficiently.

Will I have the opportunity to manage a team during the program?

Yes, you will manage and motivate a team, setting individual and team goals during the Management Journey.

How should I submit my application?

You should send your application following the instructions provided in the job listing, as Louis Vuitton believes the possibilities are endless for applicants.

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Mission & Purpose

For more than 150 years, men and women at Louis Vuitton have shared the same spirit of excellence and passion, reaffirming their expertise every day, the world over. With us, every career is a journey, filled with excitement and challenge, desire and daring. There is no better way to reveal your potential. Explore, develop, innovate, create... Every journey is unique. Today, Louis Vuitton invites you to discover your own.