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Operations Intern | Mullins Center

  • Internship
    Full-time
    Summer Internship
  • Sports & Fitness
    Facilities Management

AI generated summary

  • You must be a current student or recent grad in a related field, detail-oriented, able to lift 50+ lbs, and possess strong organizational and leadership skills. Flexibility in hours is needed.
  • You will ensure event readiness post-changeover, assess arena conditions, operate equipment, resolve issues, assist with staff assignments, and support event operations at Mullins Center.

Requirements

  • Current student or recent graduate from a university program in venue management, operations management, sport management, or related field
  • Previous operations experience preferred
  • Able to lift 50+ pounds
  • Must be detail oriented, have strong organizational skills
  • Ability to multitask and handle several tasks simultaneously
  • Must possess strong leadership skills and be a team player
  • Able to work various hours, including daytime office hours, holidays, evenings and weekends

Responsibilities

  • Reports to Mullins Center the day after arena changeovers to ensure that all “loose ends” are handled before events
  • Arena assessment post changeover. Complete necessary tasks to ensure the venue is ready for competition and for spectators to enter.
  • Learn insight to all operations staff activities for events at the Mullins Center, including parking operations, back of house set up, concourse layout, event room sets, overall arena checkpoints fulfilled
  • Operate equipment as needed: Floor machines, vacuums, ladders, etc....
  • Resolves problems in a timely manner; analyzes and gathers information and identifies alternative solutions quickly & effectively
  • Assist with ops management assigning part time staff with game day positions and responsibilities, ensuring all aspects of events are operationally sound
  • Learn how to assist with shift changes, payroll issues and scheduling questions
  • Be present for majority of the Mullins Center events

FAQs

What is the hourly wage for the Operations Intern position?

The hourly wage for the Operations Intern position is $22.00.

When does this position remain open until?

This position will remain open until May 16, 2025.

What are the primary responsibilities of the Operations Intern?

The primary responsibilities include assisting with arena changeovers, post-changeover assessment, learning operations staff activities, operating equipment, resolving problems, assigning part-time staff, and being present for events at the Mullins Center.

What qualifications are required for the Operations Intern position?

Candidates should be current students or recent graduates in venue management, operations management, sport management, or a related field. Previous operations experience is preferred, and candidates must be able to lift 50+ pounds, be detail-oriented, possess strong organizational skills, and have leadership capabilities.

Are there specific hours required for this job?

Yes, candidates should be able to work various hours, including daytime office hours, holidays, evenings, and weekends.

What is the venue for this internship?

The internship is based at the William D. Mullins Memorial Center, a multi-purpose facility on the campus of the University of Massachusetts.

Does the Oak View Group support diversity in the workplace?

Yes, Oak View Group is committed to creating diverse and inclusive environments that celebrate the different communities in which they operate.

Is there an opportunity for hands-on experience in this role?

Yes, the Operations Intern position offers hands-on experience with arena changeovers and the operational needs of various events at the Mullins Center.

What type of equipment will the Operations Intern be expected to operate?

The Operations Intern may need to operate equipment such as floor machines, vacuums, ladders, and other necessary tools for arena events.

What is the focus of Oak View Group's mission?

Oak View Group focuses on positively disrupting the sports and live entertainment industry by fostering inclusivity and diversity within their team to drive innovation and improve service.

We are here to be a POSITIVE DISRUPTION to business as usual in the sports and live entertainment, and hospitality indus

Entertainment & Media
Industry
5001-10,000
Employees

Mission & Purpose

We are here to be a POSITIVE DISRUPTION to business as usual in the sports and live entertainment, and hospitality industries.