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Operations Management Internship, Busch Stadium

  • Internship
    Full-time
    Summer Internship
  • Hospitality & Retail
    People, HR & Administration
  • St. Louis

AI generated summary

  • You must be pursuing a degree, able to lift 50 lbs, and capable of continuous physical activity. Availability for day/evening shifts, holidays, weekends, and events is necessary.
  • You will assist with event coordination, scheduling, staff management, administrative tasks, and support department managers while gaining operational and leadership skills during game days and events.

Requirements

  • Pursuing a Degree (e.g., Bachelor’s/Master’s candidate)
  • Ability to lift and carry up to 50 lbs
  • Constant lifting, twisting, reaching, bending, and repetitive motions
  • Day shift
  • Evening shift
  • Holidays
  • Weekends
  • Event based

Responsibilities

  • Learning Objectives: What will the intern be able to do as a result of the internship? What competencies – knowledge, skills, and abilities – can they expect to develop through performing the tasks and projects for the internship. (3-5 bullets)
  • Leadership and supervisory skills
  • Event planning and coordination
  • Scheduling and staff management
  • Operational skills-event execution, front-of-house and back-of-house experience
  • Intern will gain knowledge of operational, accounting/time-keeping, and human resources aspects of the business.
  • Work schedule: All Cardinal game days plus hours in the off-weeks. Days, evenings, weekends.
  • Administrative support: assist with daily office paperwork, entering inventories, answering phones during game days, assist with staff communication, beverage inventory and transfers, staff scheduling, data-entry, associate timecard/payroll support.
  • Staff supervision: assist management and supervisory team with staff assignments, staff check-in, staff breaks. Assist team members with daily tasks, restocking, inventory, etc. Use problem-solving skills to resolve issues and learn to supervise team members.
  • Assist Department Managers throughout events: support where needed (assisting guests, supporting team members, setting up events, restocking).

FAQs

What is the pay for this internship?

The pay for this internship is $15.00 per hour.

Is this internship paid?

Yes, Delaware North internships are paid.

Can I receive academic credit for this internship?

Yes, this internship can be completed for academic credit.

What are the primary responsibilities of the intern?

Intern responsibilities include assisting with staff supervision, administrative support, and helping the management team with operations on event days.

What types of skills will I develop during this internship?

You will develop leadership, event planning, scheduling, operational skills, and knowledge in accounting and human resources aspects of the business.

What is the work schedule for this internship?

The work schedule includes all Cardinal game days plus additional hours during off-weeks, requiring availability during days, evenings, weekends, and holidays.

Are there any physical requirements for this internship?

Yes, interns must be able to lift and carry up to 50 lbs and perform physical tasks including lifting, twisting, reaching, bending, and repetitive motions.

What benefits does Delaware North provide to interns?

Interns receive weekly pay, employee assistance programs, training and development opportunities, employee discounts, and flexible work schedules.

Who can apply for this internship?

This internship is for undergraduate or graduate students pursuing a degree.

What is the work environment like at Delaware North?

The work environment is fast-paced and inclusive, focused on real-world learning opportunities within the hospitality industry.

Travel & Leisure
Industry
10,001+
Employees

Mission & Purpose

Delaware North is a global leader in the hospitality and entertainment industry. The company annually serves more than a half-billion guests across three continents, including at high-profile sports venues, airports, national and state parks, restaurants, resorts, hotels and casinos. Building on more than a century of enduring partnerships and a commitment to local communities and sustainability, Delaware North’s vision is to delight guests by creating the world’s best experiences today while reimagining tomorrow.