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Pharmacy Intern Year

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Walgreens

2mo ago

  • Internship
    Full-time
    Placement Program
  • Customer Relations
    Healthcare
  • Laramie

AI generated summary

  • You must be enrolled in a Pharmacy program, fluent in English, flexible with hours, and preferably have retail experience and good math skills. Applicants with records are considered.
  • You will assist customers, support pharmacists, handle prescriptions, manage inventory, maintain pharmacy appearance, and ensure compliance with policies while delivering excellent patient care.

Requirements

  • Must be enrolled in a school of Pharmacy program.
  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico).
  • Requires willingness to work flexible schedule, including evening and weekend hours.
  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
  • Prefer good math skills so you can fill prescriptions accurately, including counting, measuring and weighing.
  • We will consider employment of qualified applicants with arrest and conviction records.

Responsibilities

  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
  • Develops strong relationships with customers.
  • Learn from store and pharmacy team members, field leadership, team members and customers/patients.
  • Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
  • Performs duties as assigned and supervised by the pharmacist in accordance with Walgreens standard operating procedures for entering, third party processing, filling, and dispensing prescriptions.
  • Assists pharmacists and other healthcare providers in delivering patient care and services that are within the state scope of practice for pharmacy interns including patient counseling and other health services (i.e. blood pressure, medication therapy management).
  • Immediately reports prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
  • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing.
  • Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.
  • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
  • Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
  • Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Complete special assignments and other tasks as assigned.
  • Complete required training.
  • Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

FAQs

What are the main objectives of the Pharmacy Intern position?

The main objectives include providing excellent patient experience by assisting the pharmacist and pharmacy team, obtaining patient and drug information, modeling customer service best practices, and adhering to pharmacy policies and procedures.

What are the primary responsibilities of a Pharmacy Intern?

The primary responsibilities involve engaging with customers, assisting in pharmacy operations under the supervision of a pharmacist, helping with patient care and services, managing inventory, and complying with company policies.

Is prior experience required for the Pharmacy Intern position?

While prior experience is preferred, it is not a strict requirement. However, having six months of experience in a retail environment is advantageous.

What educational background is necessary for this position?

Candidates must be enrolled in a pharmacy school program.

What languages must I be fluent in for this role?

You must be fluent in reading, writing, and speaking English; this requirement does not apply in Puerto Rico.

Are there any specific scheduling requirements for the Pharmacy Intern?

Yes, candidates must be willing to work a flexible schedule, including evening and weekend hours.

What type of training will I receive?

You will complete required training and will need to maintain your knowledge and skills in healthcare and pharmacy, including staying updated on the latest news and developments.

How does Walgreens ensure a positive customer experience?

Walgreens emphasizes customer service best practices, such as greeting customers, offering assistance proactively, and resolving issues to ensure a delightful experience.

What is the pay range for the Pharmacy Intern position?

The pay range is $16.50 per hour to $25.00 per hour, depending on various factors such as geography, skills, education, and experience.

Does Walgreens consider applicants with criminal records for employment?

Yes, Walgreens will consider employment of qualified applicants with arrest and conviction records as per the San Francisco Fair Chance Ordinance.

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Walgreens

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Walgreens is a leading pharmacy and retail company in the United States, providing a wide range of health and wellness products, prescription medications, and services. Their ultimate aim is to champion the health and well-being of communities by offering convenient and accessible healthcare solutions. Walgreens focuses on improving health outcomes and ensuring that customers have access to essential health services and products.

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