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Production Application Support Analyst Co-Op

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CIBC

2mo ago

Applications are closed

  • Internship
    Full-time
    Off-cycle Internship
  • Product
  • Toronto

Requirements

  • Please note, we have multiple positions available under this posting and you may be considered by more than one hiring team
  • You must be currently enrolled in post-secondary education and returning to full-time studies to be eligible. However, you do not need to be in a registered Co-Op program to be considered for a role.
  • Recruitment timeline: Applications review – May/June; Interviews – June/July; Offers - July
  • Please include your resume (no more than 2 pages), a cover letter (no more than 1 page), and your most recent unofficial transcript with your application. These should all be uploaded into the Resume section of the application as one pdf document
  • This is a 4 month co-op opportunity
  • How you’ll succeed:
  • Technical knowledge - Improve your technical expertise as part of small to medium, complex projects/initiatives as they relate to the implementation and support of application and/or infrastructure technology in a multi-platform environment
  • Process Supporting- Evaluate service requests to ensure adherence to standards and processes. Coordinate and/or execute implementation plans
  • Troubleshooting - Identify and resolve small to medium complex production problems. Monitor and analyze supported services to identify opportunities for improvement and recommend solutions.
  • Who you are:
  • You are a problem-solver. You enjoy being presented with problems or issues and working with a team to find innovative solutions
  • You are a Developer. You are familiar with programming languages and enjoy improving the user experience
  • You are passionate about Process Improvement. You enjoy the process of evaluating current processes and identifying improvements that will optimize or improve standards
  • You are great at time management. Your time management skills are strong and you are able to prioritize competing priorities to ensure successful outcomes
  • Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability

Responsibilities

  • As a member of our Technology team, you will have a real impact in making our clients’ ambitions a reality! As a Production Application Support Analyst Co-Op, this is a great opportunity to be a part of an innovation-focused team that is helping to deliver CIBC’s digital transformation by providing direct support to CIBC lines of business on the use of internal products and applications. Join our team and stretch your communications, teamwork, and innovative thinking skills to help enhance the banking experience for the modern world.

Ambitions Made Real

Finance
Industry
10,001+
Employees
1961
Founded Year

Mission & Purpose

The Canadian Imperial Bank of Commerce (CIBC) is a major financial institution that provides a wide range of banking and financial services. CIBC's ultimate mission is to be a leading, innovative financial institution that helps clients achieve their financial goals. The bank's purpose is rooted in delivering trusted advice and exceptional service to individuals, businesses, and communities. CIBC is committed to fostering economic growth, supporting financial well-being, and contributing to the overall prosperity of its clients and the regions it serves. With a focus on integrity and customer satisfaction, CIBC plays a vital role in the Canadian and international financial landscape, offering solutions that span banking, wealth management, and capital markets to meet the diverse needs of its stakeholders.

Benefits

  • Financial health

    Rewards and resources to support your short and long-term financial goals. At a glance: 50% employee share matching plan, Employee Banking Offer including free banking services, credit cards and more, Defined Benefit Pension Plan that provides you with a secure retirement for life

  • Mental health

    Resources to support your mental health and increase your resiliency. At a glance: Mental health therapy covered at 100% and $5,000 per person per year, Online and in-person counselling, Shareable mental health video library, Mindfulness education and practice tools