Logo of Huzzle

Internship

• Starts May 29

Property Systems Intern

Logo of Greystar

Greystar

23d ago

🚀 Off-cycle Internship

Minneapolis +2

💻 Remote

AI generated summary

  • You need strong technical skills, problem-solving abilities, excellent communication, and the capacity to work independently and within a team. Ability to handle multiple tasks, attention to detail, and willingness to excel in a fast-paced environment are essential. Understanding property operations is a plus.
  • You'll provide system support, maintenance, and user training for Entrata platform, resolving issues and optimizing efficiency for Greystar properties.

Off-cycle Internship

Real Estate & PropertyMinneapolis, Faribault, Hinckley

Description

  • Provides technical support, problem resolution, and maintenance of the Entrata property management system.

Requirements

  • Demonstrated proficiency in word processing, spreadsheet, and database management programs to complete required reports and produce necessary communication materials.
  • Demonstrated ability to analyze, draw conclusions and devise solutions to problems.
  • Strong oral, written, and interpersonal communications skills.
  • Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors.)
  • Demonstrated ability to work effectively in a diverse group.
  • Ability to work independently and as member of a team.
  • Flexibility to operate and self-driven to excel in a fast-paced environment
  • Capable of multi-tasking, highly organized, with excellent time management skills.
  • Detail oriented with excellent follow-up practices.
  • Work with customers to understand their concerns, needs and resolve tickets within SLA.
  • Support multiple instances of the platform including test, and production.
  • Supports project personnel in resolving complex program problems.
  • Knowledge of or experience in on-site property operations in order to better understand the tasks, activities, and functions performed in the daily operation of the community is preferred.

Education requirements

Currently Studying
Bachelors

Area of Responsibilities

Real Estate & Property

Responsibilities

  • Perform day to day support, administration, and maintenance of the Entrata platform.
  • Work directly with end users to resolve support issues within Entrata.
  • Work closely with Entrata support personnel to identify solutions
  • Tracks, documents, and resolves user requests and requirements utilizing the support center call tracking software.
  • Gathers information and reports on user support issues, trends, and other areas factors related to support issues, and works with appropriate team members to assist in developing solutions that enable greater efficiency and effectiveness.
  • Assists with small group training on systems applications as necessary.
  • Oversee and/or assist with gathering system requirements, design, development, testing, and system roll-out, including preparing senior management reporting on results.
  • Develops technical reports, documents, user support, and technical manuals to support systems and software training, and prepares detailed functional program specifications for reports, interfaces, and other modules.

Details

Work type

Full time

Work mode

remote

Start date

May 29, 2024

Location

Minneapolis, Faribault, Hinckley

Benefits

  • Employee Assistance Program
  • Paid sick time