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Property Systems Intern

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Greystar

Mar 26

Applications are closed

  • Internship
    Full-time
    Starts on May 29
    Off-cycle Internship
  • Real Estate & Property
  • Minneapolis, +2
    Remote

Requirements

  • Demonstrated proficiency in word processing, spreadsheet, and database management programs to complete required reports and produce necessary communication materials.
  • Demonstrated ability to analyze, draw conclusions and devise solutions to problems.
  • Strong oral, written, and interpersonal communications skills.
  • Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors.)
  • Demonstrated ability to work effectively in a diverse group.
  • Ability to work independently and as member of a team.
  • Flexibility to operate and self-driven to excel in a fast-paced environment
  • Capable of multi-tasking, highly organized, with excellent time management skills.
  • Detail oriented with excellent follow-up practices.
  • Work with customers to understand their concerns, needs and resolve tickets within SLA.
  • Support multiple instances of the platform including test, and production.
  • Supports project personnel in resolving complex program problems.
  • Knowledge of or experience in on-site property operations in order to better understand the tasks, activities, and functions performed in the daily operation of the community is preferred.

Responsibilities

  • Perform day to day support, administration, and maintenance of the Entrata platform.
  • Work directly with end users to resolve support issues within Entrata.
  • Work closely with Entrata support personnel to identify solutions
  • Tracks, documents, and resolves user requests and requirements utilizing the support center call tracking software.
  • Gathers information and reports on user support issues, trends, and other areas factors related to support issues, and works with appropriate team members to assist in developing solutions that enable greater efficiency and effectiveness.
  • Assists with small group training on systems applications as necessary.
  • Oversee and/or assist with gathering system requirements, design, development, testing, and system roll-out, including preparing senior management reporting on results.
  • Develops technical reports, documents, user support, and technical manuals to support systems and software training, and prepares detailed functional program specifications for reports, interfaces, and other modules.

Greystar

A Leading, Fully-Integrated Global Real Estate Company

Real Estate
Industry
10,001+
Employees
1993
Founded Year

Mission & Purpose

Founded in 1993, Greystar provides world-class service in the residential rental housing industry. Our innovative vertically integrated business model integrates the management, development and investment disciplines of the rental housing industry on international, regional and local levels. This unique approach and our commitment to hiring the best professionals have resulted in record growth, making us one of the most respected and trusted global real estate companies. Because our vertically integrated business model includes both investment and service-oriented businesses, we’re able to maintain a constant presence in local markets and create value in all phases of the real estate cycle. Our international platform provides economies of scale, financial sophistication, institutional quality reporting and tremendous capital relationships, while our city offices provide local market expertise and execution. Supported by a global team of 20,000+ employees, Greystar’s experienced and cross-functional executive team boasts on average over 23 years of industry experience and provides a diverse perspective throughout the investment process. Over the years, Greystar has learned what’s important to people when it comes to a place to call home. That’s why we continually strive to provide beautiful living environments and innovative services that enhance the living experience. We take great pride in knowing that our homes are inviting places for residents to celebrate life’s important moments.

Benefits

  • Professional Development: Ongoing support is available for career advancement opportunities in addition to corporate training programs

  • Healthcare: Health insurance (including company-paid opportunities) is offered, along with competitive dental and vision insurance plan options

  • Paid Time Off: Full-time team members receive generous paid time off – including your birthday! – as well as paid sick leave, personal days, and company holidays

  • Paid Parental Leave: Maternal and paternal paid leave is available for the birth or adoption of a child

  • Employee Assistance Program: Experienced counselors are available 24/7 for confidential assistance to listen and help you find solutions at no cost to you