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Retail Apprentice Travel Advisor

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TUI

Nov 1

Applications are closed

  • Internship
    Full-time
    Off-cycle Internship
  • Customer Relations
    Sales & Business Development
  • Dundee

Requirements

  • Good knowledge of excellent customer service and a genuine passion to work within tourism
  • Dedicated to achieve, goals, targets and a Level 3 Travel Consultant qualification
  • Self-motivated and willing to act on feedback, remaining positive when faced with challenges
  • Willing to embrace change and adapt to new ways of working
  • A team player who engages and collaborates with our customers and colleagues
  • An organised individual who takes pride in their work and able to communicate effectively
  • Grade 9 – 4 GCSE or equivalent in both English and Maths
  • Able to work a varied shift pattern each week in-line with shop opening and closing times.

Responsibilities

  • Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun
  • Your drive to achieve will lead you to exceed your sales and objectives, in Retail we call it ‘Smashing your Targets’
  • You’ll embrace change and rise to the challenges of a customer engaged role face to face and virtually
  • If things don’t go to plan, your colleague network will actively help you investigate and resolve any question or complaint
  • As technology advances so does TUI, you’ll receive training on a variety of systems empowering you to enhance your knowledge, skills and behaviours to confidently adapt your style to help answer questions whilst bringing memorable holidays to life for our customers
  • You’ll be given time within your working week to complete practical and written assignments via your online learning platform and assigned a dedicated learning coach who’ll guide you through your apprenticeship with the aim to achieve a Level 3 Travel Consultant qualification.

FAQs

What is the location of the Retail Apprentice Travel Advisor position?

The position is based in our Dundee store.

What is the duration of the apprenticeship?

The apprenticeship lasts for two years.

What will the salary be for this position?

The salary starts at £6.92 per hour.

Are there any commission opportunities?

Yes, you can be rewarded for exceeding your targets with our commission scheme.

What benefits are offered to employees?

Employees enjoy holiday benefits, discounts, special offers, the ability to purchase additional time off, and health and wellbeing support.

What kind of training will be provided?

You will receive training on various systems and tools, as well as practical and written assignments for the Level 3 Travel Consultant qualification.

What qualifications are required to apply?

Applicants should have Grade 9 – 4 GCSE or equivalent in both English and Maths.

Is customer service experience necessary for this role?

A good knowledge of excellent customer service and a genuine passion for working within tourism are required.

Will I be working weekends and holidays?

Yes, you will have a varied shift pattern that includes weekends, bank holidays, and evenings.

What type of support is available for candidates with disabilities?

We are committed to supporting candidates with disabilities and impairments, and we encourage you to let us know if you require any assistance during the application process.

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TUI

To shape tomorrow's travel we need the brightest minds today.

Travel & Leisure
Industry
10,001+
Employees

Mission & Purpose

TUI Group is a multinational tourism and travel company based in Germany. They operate a diverse portfolio of travel brands, including tour operators, airlines, cruise lines, and hotels. TUI Group's core business involves offering a wide range of travel services, including package holidays, flights, accommodation, and other travel-related services. Their ultimate mission is to provide exceptional holiday experiences and make travel accessible and enjoyable for their customers. TUI Group's purpose is to create unforgettable moments, inspire exploration, and connect people through the joy of travel. They aim to be a trusted and reliable partner, offering quality and sustainable tourism experiences while contributing positively to the local communities and environments they operate in. TUI Group strives to be an innovative leader in the travel industry, continuously improving their services and embracing digital transformation to meet the evolving needs and preferences of travellers worldwide.

Culture & Values

  • Trusted

    Reliable, consistent quality

  • Unique

    Exclusive, designed around you

  • Inspiring

    Fresh, effortless

Benefits

  • Totally flexible ways of working

  • Pension scheme

  • Private Medical Cover

  • Health Insurance

  • Cycle to Work Scheme

  • Whole host of wellbeing focused activities as part of monthly Wellbeing Days

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