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Retail Performance Working Student - Data Analysis

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Louis Vuitton

27d ago

  • Internship
    Full-time
    Placement Program
  • Customer Relations
    Data
  • Germany
    Remote

AI generated summary

  • You must be fluent in English and German, have strong data analysis skills, Excel expertise, and experience in client services. Strong communication, organization, and teamwork abilities are essential.
  • You will analyze KPIs, support reporting and coaching initiatives, promote internal communication, organize training, and assist with projects to enhance client experience and optimize operations.

Requirements

  • Fluency in English and German is required; French is an asset.
  • Availability for a 12-month internship or working student position, starting as soon as possible
  • Advanced data analysis and reporting skills, with proven experience in analyzing and visualizing large data sets
  • Advanced in MS Office, particularly Word and PowerPoint. Additionally, exceptional Excel skills with the ability to conduct independent analyses and create reports.
  • Strong interpersonal skills with the ability to build professional relationships with both internal and external stakeholders.
  • Previous experience in a client-centric service environment is essential.
  • Excellent written and verbal communication skills.
  • Strong organizational skills, with the ability to prioritize tasks, work independently, and meet tight deadlines.
  • A proactive team player who thrives in a dynamic, multicultural environment.
  • An agile, entrepreneurial mindset, with a problem-solving approach to challenges.

Responsibilities

  • On a monthly basis, your main tasks will include:
  • KPI Monitoring & Analysis: Proactively review, monitor, and conduct weekly and monthly operational and turnover KPI reporting.
  • Data Analysis: Perform in-depth data analyses across various retail KPIs, with a strong focus on client experience, to support store teams in fostering customer satisfaction.
  • Reporting & Coaching Initiatives: Develop new reporting approaches for in-store coaching programs in close collaboration with the Learning team, ensuring continuous and qualitative follow-ups for store teams.
  • Retail Communication: Actively promote internal tools and processes for stores through the weekly internal Retail Magazine, working cross-functionally to ensure engaging content.
  • Training & Workshops: Support the organization of workshops and training sessions aimed at optimizing store operations and processes.
  • Project Support: Assist the Retail Performance team with ad hoc projects to enhance the client experience and support daily business operations.

FAQs

What location is this position based in?

This position is based in Munich.

What are the main responsibilities of the Retail Performance Working Student?

The main responsibilities include KPI monitoring and analysis, in-depth data analysis, reporting and coaching initiatives, retail communication, organizing training and workshops, and providing project support.

What languages are required for this position?

Fluency in English and German is required; French is considered an asset.

How long is the internship or working student position?

The position is available for a duration of 12 months.

What skills are essential for applicants?

Essential skills include advanced data analysis and reporting skills, exceptional Excel skills, strong interpersonal and communication skills, and strong organizational skills.

Is previous experience in a client-centric service environment necessary?

Yes, previous experience in a client-centric service environment is essential.

What type of work environment can candidates expect?

Candidates can expect an international and dynamic work environment.

Are there opportunities for training within this role?

Yes, the role involves supporting the organization of training sessions and workshops aimed at optimizing store operations.

What kind of projects will the intern assist with?

The intern will assist with ad hoc projects to enhance client experience and support daily business operations.

When is the expected start date for this position?

The position is expected to start as soon as possible.

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Louis Vuitton

Fashion & Arts
Industry
10,001+
Employees
1854
Founded Year

Mission & Purpose

For more than 150 years, men and women at Louis Vuitton have shared the same spirit of excellence and passion, reaffirming their expertise every day, the world over. With us, every career is a journey, filled with excitement and challenge, desire and daring. There is no better way to reveal your potential. Explore, develop, innovate, create... Every journey is unique. Today, Louis Vuitton invites you to discover your own.