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Internship

Retail Pharmacy Student

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MedStar Health

•

1mo ago

🚀 Off-cycle Internship

Baltimore

AI generated summary

  • You must be a Pharm.D. student actively enrolled in an ACPE accredited school. With 1 year 6 months retail pharmacy technician experience, certified by national program, and excellent customer service skills.
  • You will assist in organizing prescription orders, providing customer service, preparing prescriptions for dispensing, processing transactions, handling refills and new prescriptions, managing inventory, and greeting customers at a retail pharmacy.

Off-cycle Internship

Healthcare, Science•Baltimore

Description

  • Assists pharmacist(s) in all areas of pharmacy operations, including prescription preparation, sales transactions, customer service, and purchasing and inventory maintenance. MedStar Pharmacy is committed to providing world-class, compassionate care to every patient, every time, at every touch point. All associates are accountable for their role in meeting patient experience standards.

Requirements

  • Education:
  • Pharm.D. student actively enrolled in a program from an ACPE accredited school required Experience
  • 1 year 6 months pharmacy technician experience in a retail setting or equivalent training required
  • Licenses and Certifications:
  • Certified by a national pharmacy technician certification program and Registered Pharmacy Technician in the state of employment; required or
  • is eligible for, a pharmacy student exemption from pharmacy technician registration by the state of employment; required and
  • PharmD student actively in a program from an ACPE accredited school of pharmacy. required
  • Knowledge, Skills, and Abilities:
  • Basic computer skills.
  • Basic math skills.
  • Verbal and written communication skills.
  • Excellent customer service skills and problem-solving skills.

Education requirements

Currently Studying
PhD

Area of Responsibilities

Healthcare
Science

Responsibilities

  • Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards. Complies with governmental and accreditation regulations.
  • Organizes prescription orders on the counter in order of priority; retrieves labels from the printer; arranges paperwork, labels, monographs, and bags; uses appropriate stamps and notes; and, retrieves stock from the shelf..
  • Performs phone and face-to-face customer service functions such as: taking in refill requests, new prescriptions, calls doctors for refill authorizations and pre-authorizations. Troubleshoots patients' questions and concerns.
  • Prepares prescriptions for dispensing: counts and verifies medication, labels vials appropriately, and, prioritizes waiters.
  • Processes cash, check, credit card, and payroll deduction transactions; secures appropriate signatures; ensures compliance with HIPAA requirements; prepares delivery tickets; reconciles delivery transactions; performs end of day register procedures; runs daily cash report and completes deposits as assigned.
  • Processes refills, and performs data entry of new prescriptions including demographics, insurance plans, and prescription information under the supervision of a pharmacist and according to policy; brings to the attention of a pharmacist any claims requiring overrides or interventions; troubleshoots insurance claim rejects; and, follows up on problem prescriptions.
  • Receives, checks, and puts away the daily order; returns medication to the shelf after filling; follows established inventory management procedures; participates in physical inventory process at intervals determined by management.
  • Greets customers immediately either in person or within three rings via telephone; performs intake of refill requests and new prescriptions, gathers patient demographics and insurance information; clearly marks and prioritizes waiting customers. Monitors the waiting room, by making sure they know who is waiting and whom they are waiting for
  • Performs other duties as assigned.

Details

Work type

Part time

Work mode

office

Location

Baltimore