Retail Pharmacy Student

MedStar Health

Apr 16

Applications are closed

Internship
Part-time
Off-cycle Internship
Healthcare
Science
Baltimore

Requirements

Education:
Pharm.D. student actively enrolled in a program from an ACPE accredited school required Experience
1 year 6 months pharmacy technician experience in a retail setting or equivalent training required
Licenses and Certifications:
Certified by a national pharmacy technician certification program and Registered Pharmacy Technician in the state of employment; required or
is eligible for, a pharmacy student exemption from pharmacy technician registration by the state of employment; required and
PharmD student actively in a program from an ACPE accredited school of pharmacy. required
Knowledge, Skills, and Abilities:
Basic computer skills.
Basic math skills.
Verbal and written communication skills.
Excellent customer service skills and problem-solving skills.

Responsibilities

Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards. Complies with governmental and accreditation regulations.
Organizes prescription orders on the counter in order of priority; retrieves labels from the printer; arranges paperwork, labels, monographs, and bags; uses appropriate stamps and notes; and, retrieves stock from the shelf..
Performs phone and face-to-face customer service functions such as: taking in refill requests, new prescriptions, calls doctors for refill authorizations and pre-authorizations. Troubleshoots patients' questions and concerns.
Prepares prescriptions for dispensing: counts and verifies medication, labels vials appropriately, and, prioritizes waiters.
Processes cash, check, credit card, and payroll deduction transactions; secures appropriate signatures; ensures compliance with HIPAA requirements; prepares delivery tickets; reconciles delivery transactions; performs end of day register procedures; runs daily cash report and completes deposits as assigned.
Processes refills, and performs data entry of new prescriptions including demographics, insurance plans, and prescription information under the supervision of a pharmacist and according to policy; brings to the attention of a pharmacist any claims requiring overrides or interventions; troubleshoots insurance claim rejects; and, follows up on problem prescriptions.
Receives, checks, and puts away the daily order; returns medication to the shelf after filling; follows established inventory management procedures; participates in physical inventory process at intervals determined by management.
Greets customers immediately either in person or within three rings via telephone; performs intake of refill requests and new prescriptions, gathers patient demographics and insurance information; clearly marks and prioritizes waiting customers. Monitors the waiting room, by making sure they know who is waiting and whom they are waiting for
Performs other duties as assigned.

MedStar Health

Our mission: to serve our patients, those who care for them, and our communities.

Science & Healthcare

Industry

10,001+

Employees

1999

Founded Year

Mission & Purpose

MedStar Health is a not-for-profit health system dedicated to caring for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation and research. MedStar’s 30,000 associates, 6,000 affiliated physicians, 10 hospitals, ambulatory care and urgent care centers, and the MedStar Health Research Institute are recognized regionally and nationally for excellence in medical care. As the medical education and clinical partner of Georgetown University, MedStar trains more than 1,100 medical residents annually. MedStar Health’s patient-first philosophy combines care, compassion and clinical excellence with an emphasis on customer service.