FAQs
What age must I be to volunteer as a Sales Floor Volunteer?
You must be at least 16 years old to volunteer.
Is this position paid?
No, this is an unpaid voluntary position.
What are the typical tasks I’ll be expected to perform?
Typical tasks include greeting customers, providing good customer service, promoting campaigns, maintaining shop displays, keeping the shop tidy and organized, and assisting fellow volunteers and staff with customer queries.
How flexible are the volunteering hours?
Volunteering is easy, flexible, and can accommodate a few hours a week or just a couple of hours occasionally.
Will I receive any benefits as a volunteer?
Yes, volunteers receive a 25% discount on donated goods, 10% discount on new goods, unlimited support by Retail Trust, access to training and development, reimbursement for reasonable travel expenses, and refreshments.
What kind of support will I get during my volunteering?
You will receive unlimited and confidential support from Retail Trust, as well as access to training and development opportunities.
Are there any discounts available for volunteers?
Yes, volunteers receive discounts on other retailers as well as a 25% discount on donated goods and a 10% discount on new goods.
Can I get a reference after volunteering?
Yes, volunteer certificates, references, and long service awards are provided.
Is there any light housekeeping involved in this role?
Yes, keeping the shop tidy, clean, and well organized is part of the typical tasks for this role.
Can I volunteer with a criminal conviction?
Unfortunately, we are unable to accept volunteers with unspent criminal convictions.