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SAP iXp Intern - Cloud ERP Webinar & Communications Specialist

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SAP

2mo ago

Applications are closed

  • Internship
    Full-time
    Off-cycle Internship
  • Marketing
  • Toronto

Requirements

  • We’re looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.
  • Economics, Marketing, Commerce, Communications, Management Information System (MIS) or Business Technology Management (BTM) related degree (Bachelor’s, Master’s, MBA).
  • You must have a combination of technical and business expertise.
  • You should be a team player, with a self-starter attitude and the ability to work with minimal direction.
  • Good communication/writing and organization skills are important.
  • You should be able to synthesize and analyze large quantities of data, whilst showing a creative and pragmatic approach to problem solving.
  • Above all, you should be passionate about technology, customer experience and value realization.
  • Top skills or competencies:
  • Project Management
  • Virtual Event Planning
  • Strong Relationship/Interpersonal skills
  • Detail Oriented
  • Curious
  • Demonstrated Self Starter and Fast Learner
  • Strong written communication skills (email, PPT, marketing content)
  • Intermediate Excel skills
  • Basic graphic design skills (e.g. Canva)
  • Strong organizational skills
  • Business Acumen
  • Consultative Skills
  • Demonstrated previous experience in the above areas
  • Prefer someone who worked at SAP before
  • Demonstrate strong collaboration skills
  • Proficient in content creation
  • Website management
  • Digital Media experience an asset
  • Experience with ON24 a strong asset
  • Experience with SAP Analytics Cloud a strong asset
  • Experience with SAP Marketing Cloud a strong asset

Responsibilities

  • You will be part of the Cloud ERP Adoption Office and support our Global Customer Success Managers (CSMs) by building best-in-class customer programs/experiences, with a focus on the areas listed below.
  • Virtual Event Planning: organize webinars and other virtual events in collaboration with customers, product, and solution management.
  • Virtual Event Logistics: execute around 150 global virtual events annually.
  • Customer Success Day (in-person) Events Planning Support & Logistics
  • Content: maintain registration sites and event web pages, create customer invitations and newsletters
  • Communications: develop customer email campaigns and internal newsletters, and manage external-facing subscription lists in SAP Marketing Cloud while properly following data compliance policies
  • Analytics: track and manage customer engagement analytics post-event along with customer contact data
  • Website maintenance: maintain/update internal and external sites with program information (e.g., SharePoint, ON24 Engagement Hub, SAP microsites)

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At SAP, our purpose is to help the world run better and improve people’s lives. Our promise is to innovate to help our customers run at their best. SAP is committed to helping every customer become a best-run business. We engineer solutions to fuel innovation, foster equality, and spread opportunity across borders and cultures. Together, with our customers and partners, we can transform industries, grow economies, lift up societies, and sustain our environment. #TheBestRu