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Internship

SAP iXp Intern - Consumer Industries Cloud

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SAP

4d ago

🚀 Off-cycle Internship

Montréal

AI generated summary

  • You should have product management skills, passion for user design, familiarity with design thinking, and a problem-solving mindset. Fluent in virtual communication, experience in multi-cultural teams, and be a university/post-graduate student.
  • You will document UI, interfaces, and features, update documentation, suggest enhancements, monitor user reactions, analyze customer needs, and assist in customer discussions.

Off-cycle Internship

ProductMontréal

Description

  • In this role you will be participating in the build phases of the product lifecycle, this includes gathering requirements, understand the WHY, participate in customer meetings, collaborate with engineering in implementation project, participate in competition analysis : The User will be working closely with the Lead Product Managers and Product owners, fulfilling all the artifacts to document a product functionality.
  • The User Accessibility documentation (in collaboration with our user accessibility expert)
  • The User journey including how features work, how users can interact with the products, ... (in collaboration with our user experience team)
  • Training documents for our users to support them in onboarding them on the product
  • Maintain and update the list of capabilities and features delivered within the product

Requirements

  • We’re looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.
  • Required: Product management (basic) experience/knowledge, passion for user design and user experience, familiarity with design thinking process, ability to simplify and organize raw information to translate it into visuals and a “do “attitude with problem solving mindset
  • Desired: (basic) Experience working in multi-disciplinary and multi-cultural teams, ability to communicate fluently and clearly in a digital environment (virtual meetings)
  • University and/or post-graduate student

Education requirements

Currently Studying

Area of Responsibilities

Product

Responsibilities

  • Document the UI of the product (With UX + UA):
  • Document the interfaces, how they interact together, how they map with the back-end schema, database fields etc… and the specific business rules behind it
  • Help UA updating the external OSTA documentation.
  • Create support and training documents for internal and external users
  • Maintain the list of features for the Product
  • Based on the Lead PM needs, you will establish a “List of features/capabilities” to ensure and maintain the internal communication. Each feature will be explained through a “1 liner” to ensure clarity about the feature description.
  • Suggest product enhancements to improve User Experience
  • Monitor and report on users’ reactions after launching
  • Overall UA documentation update
  • Clear and Update our documentation
  • You will bring a business-sensitivity and work jointly with the UA to update the documentation as required.
  • Involvement in customer discussion / document customer + partner requirements
  • You will participate in several meetings for new opportunities or partnership where the customer/partners describe business needs / features.
  • You will assist the Lead PM to refine the documentation, have a central place with the business needs expressed and keep this up to date.
  • Other Responsibilities
  • Create an intake form in our Product Management tool : Create a process and form to allow the stakeholders to “Suggest an idea/new feature” and keep these requests tracked/documented.
  • Conduct research to identify customer needs and market gaps
  • Analyze competition

Details

Work type

Full time

Work mode

office

Location

Montréal