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SAP NS2 Cloud Operations and Delivery Project Management Intern

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SAP

Feb 20

Applications are closed

  • Internship
    Full-time
    Summer Internship
  • IT & Cybersecurity
    Business, Operations & Strategy
  • Herndon

Requirements

  • Currently pursuing a degree in Business, Information Technology, Computer Science, or a related field.
  • Strong organizational skills with the ability to manage multiple projects simultaneously.
  • Excellent verbal and written communication skills.
  • Basic understanding of SaaS environments, cloud computing, or IT operations.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Analytical mindset with strong problem-solving skills.
  • Ability to work both independently and collaboratively in a team environment.
  • Eagerness to learn and adapt in a fast-paced technology environment.

Responsibilities

  • Assist in managing project timelines, tracking progress, and ensuring alignment with operational objectives.
  • Support coordination efforts between engineering, operations, and customer success teams.
  • Document and maintain operational processes, workflows, and standard operating procedures (SOPs).
  • Facilitate communication across teams by preparing reports, summaries, and presentations for leadership updates.
  • Assist in incident management coordination, ensuring timely documentation and follow-up.
  • Conduct research and analysis on industry best practices and propose process improvements.
  • Assist in managing service requests, change requests, and operational tickets within ServiceNow.
  • Help track key performance indicators (KPIs) and metrics related to cloud operations.
  • Support internal training initiatives by preparing documentation and materials for knowledge sharing.
  • Participate in team meetings and contribute ideas for improving operational efficiency.

FAQs

What is the job title for this internship?

The job title for this internship is SAP NS2 Cloud Operations and Delivery Project Management Intern.

What qualifications are required for this position?

The position requires candidates to be currently pursuing a degree in Business, Information Technology, Computer Science, or a related field, along with strong organizational, communication, and analytical skills.

Is visa sponsorship available for this internship?

No, SAP NS2 does not offer Visa sponsorships for this role; applicants must be U.S. citizens.

What type of experience will the intern gain in this role?

The intern will gain hands-on experience in project management, operational coordination, process documentation, and communication within a cloud-based computing environment.

What are some key responsibilities of the intern?

Key responsibilities include managing project timelines, coordinating between teams, documenting operational processes, assisting in incident management, and tracking key performance indicators (KPIs).

Is familiarity with project management methodologies preferred for this position?

Yes, familiarity with project management methodologies such as Agile, Scrum, or Kanban is preferred for this position.

What tools are mentioned that the intern may work with?

The intern may work with ServiceNow or similar IT service management (ITSM) tools, as well as the Microsoft Office Suite.

What personal attributes are encouraged for candidates applying for this internship?

Candidates should have strong problem-solving skills, be eager to learn, and be able to work both independently and collaboratively in a team environment.

What is the compensation range for this internship?

The targeted combined compensation range for this position is $15-$62 USD per hour, depending on various factors such as education, skills, and experience.

How does SAP promote inclusion within its workplace?

SAP promotes inclusion through its culture, focus on health and well-being, flexible working models, and commitment to investing in employees to help them realize their full potential.

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SAP

Our purpose is to help the world run better and improve people’s lives.

Technology
Industry
10,001+
Employees
1972
Founded Year

Mission & Purpose

At SAP, our purpose is to help the world run better and improve people’s lives. Our promise is to innovate to help our customers run at their best. SAP is committed to helping every customer become a best-run business. We engineer solutions to fuel innovation, foster equality, and spread opportunity across borders and cultures. Together, with our customers and partners, we can transform industries, grow economies, lift up societies, and sustain our environment. #TheBestRu

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