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SAP NS2 Feature Delivery Intern

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SAP

1mo ago

  • Internship
    Full-time
    Summer Internship
  • Software Engineering
    IT & Cybersecurity
  • Herndon

AI generated summary

  • You should be pursuing a relevant degree, know cloud platforms and SaaS, have scripting skills, understand DevOps, and possess strong analytical abilities and communication skills.
  • You will track SaaS feature rollouts, collaborate with teams for smooth deployments, review workflows, monitor performance, analyze feedback, and assist in creating documentation and internal reports.

Requirements

  • Currently pursuing a degree in Computer Science, Information Systems, Cloud Computing, or a related field.
  • Familiarity with cloud platforms (AWS, Azure, or Google Cloud) and SaaS architectures.
  • Basic knowledge of scripting or automation (Python, Bash, PowerShell, etc.)
  • Understanding of DevOps principles and CI/CD pipelines.
  • Strong analytical and problem-solving skills.
  • Excellent communication and organizational abilities.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Passion for cloud technology, SaaS environments, and continuous learning.
  • Experience with IT service management tools such as ServiceNow, Ansible, and Kubernetes.
  • Exposure to monitoring tools such as Dynatrace, Zabbix, and Nessus.
  • Understanding of ITIL processes and release management best practices.
  • Prior internship or project experience in cloud operations, feature deployment, or related areas.

Responsibilities

  • Assist in tracking and managing the rollout of new SaaS features across cloud environments.
  • Work with engineering, product management, and operations teams to ensure smooth deployment of new features.
  • Review and document implementation workflows, including pre-release testing and post-release monitoring.
  • Support coordination efforts between development, security, and cloud operations teams.
  • Monitor cloud environments for performance and stability post-feature deployment.
  • Participate in the development and improvement of automation processes related to feature delivery.
  • Analyze system logs, user feedback, and incident reports to contribute to feature performance evaluations.
  • Assist in the creation of knowledge base articles and process documentation for new feature rollouts.
  • Contribute to internal reporting on feature implementation status, risks, and impact.

FAQs

What is the primary focus of the SAP NS2 Feature Delivery Intern position?

The primary focus is to support the cloud delivery team in rolling out new features, products, and services within the SaaS cloud environment, providing hands-on experience in cloud operations, feature deployment, and release management.

Are there any specific citizenship requirements for this internship?

Yes, this position requires U.S. citizenship, as it involves access to customer data.

What kind of degree is preferred for applicants to this internship?

Candidates are currently pursuing a degree in Computer Science, Information Systems, Cloud Computing, or a related field.

Is prior experience in cloud operations required for this internship?

While prior experience is preferred, it is not strictly required. Candidates with a passion for cloud technology and a willingness to learn are encouraged to apply.

What programming or scripting knowledge is expected from candidates?

Candidates should have basic knowledge of scripting or automation using languages such as Python, Bash, or PowerShell.

What kind of skills will the intern develop during this role?

The intern will gain real-world experience in SaaS cloud feature delivery, hands-on exposure to cloud technologies, and opportunities for mentorship and potential full-time positions in cloud operations.

Will there be any opportunities for mentorship in this position?

Yes, interns will receive mentorship from experienced cloud professionals throughout their internship.

What is the expected travel requirement for this internship?

The expected travel requirement is 0 - 10%.

How does SAP promote inclusivity in its workplace?

SAP fosters a culture of inclusion and well-being, ensuring that everyone feels included and can perform at their best regardless of background.

What is the compensation range for this internship?

The targeted combined compensation range for this position is $15 - $62 per hour, depending on various factors such as education, skills, experience, and location.

What kind of tasks will the intern be responsible for in this role?

The intern will assist in tracking feature rollout, coordinating with teams, reviewing workflows, monitoring environments, analyzing performance reports, and creating documentation for feature rollouts.

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SAP

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At SAP, our purpose is to help the world run better and improve people’s lives. Our promise is to innovate to help our customers run at their best. SAP is committed to helping every customer become a best-run business. We engineer solutions to fuel innovation, foster equality, and spread opportunity across borders and cultures. Together, with our customers and partners, we can transform industries, grow economies, lift up societies, and sustain our environment. #TheBestRu