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SAP NS2 IT Services Intern - Hybrid / Newtown Square, PA

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SAP

3d ago

  • Internship
    Full-time
    Off-cycle Internship
  • Software Engineering
    IT & Cybersecurity

AI generated summary

  • You should be pursuing or have a degree in a tech field, have MS OS experience, strong organization and communication skills, and familiarity with Tenable, MECM, ServiceNow, and Windows patching.
  • You will audit and update CMDB, manage asset lifecycle, facilitate offboarding, prepare equipment for disposal, assist in vulnerability remediation, and support IT security initiatives.

Requirements

  • Pursuing or a recent grad with a Computer Science / MIS / Information Technology, or related technical major
  • Experience with Microsoft operating systems
  • Strong organizational skills
  • Flexible, self-motivated, and able to work in a fast-paced environment
  • Excellent communication skills and the proven ability to work effectively within a group dynamic
  • Preparing and making written and oral presentations of a technical nature
  • Experience with Windows/operating systems
  • Exposure to Tenable and MECM
  • ServiceNow Experience
  • Proficient on Microsoft Windows o365 tools [Outlook, Teams]
  • Experience with patching Windows operating systems

Responsibilities

  • Audit CMDB for accuracy, outliers, investigate, and make adjustments where necessary.
  • Update CMDB and MECM when items move from in stock, retired, IT hold, legal hold, per process.
  • Process and update assets via the Asset Management lifecycle process.
  • Engage offboarding process for asset retrieval.
  • Prepare equipment for disposal -Wipe/destroy laptops, iPhones, iPads, and hard drives.
  • Work with Asset Manager on improvement and streamlining of processes.
  • Update\Review\Create documentation where needed.
  • Provide backup assistance for Asset Manager and Patch Remediation Manager.
  • Remediate identified vulnerabilities throughout our organization across multiple platforms.
  • Work with IT and Security on vulnerability assessments, remediation, and patch management
  • Ensure the operational health of the infrastructure and track progress via corporate dashboards.
  • May be asked to perform a variety of duties as directed by SAP NS2 which may include support, configuration and feature enablement to further secure our environment.

FAQs

Do we support remote work?

Yes, we support remote work but in a hybrid format.

Is this internship open to international candidates?

No, this position requires U.S. citizenship, and SAP NS2 does not offer Visa sponsorships for this role.

What qualifications are needed for this internship?

Candidates should be pursuing or have recently graduated with a degree in Computer Science, MIS, Information Technology, or a related technical major.

What are the primary responsibilities of the IT Services Intern?

The IT Services Intern will assist in IT projects, support the development of standards, manage asset lifecycle processes, update documentation, and collaborate with IT team members on various initiatives.

Is prior experience required for this position?

While prior experience is not explicitly required, familiarity with Microsoft operating systems and strong organizational skills are desired.

What specific technical skills are preferred for this internship?

Preferred skills include experience with Windows operating systems, exposure to Tenable and MECM, ServiceNow experience, and proficiency with Microsoft O365 tools like Outlook and Teams.

Will the intern have opportunities for learning and development?

Yes, SAP offers a highly collaborative, caring environment with a strong focus on learning and development for interns.

What is the compensation range for this internship?

The targeted hourly base salary range for this position is $15 - $62 USD, depending on various factors such as education, skills, and experience.

Are there any benefits associated with this internship?

SAP offers limited benefits for employees hired into hourly roles, subject to applicable plan/policy terms.

What is the work location for this internship?

The internship is hybrid and based in Newtown Square, PA.

Is there an expectation for travel in this role?

The expected travel for this role is minimal, around 0 - 10%.

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At SAP, our purpose is to help the world run better and improve people’s lives. Our promise is to innovate to help our customers run at their best. SAP is committed to helping every customer become a best-run business. We engineer solutions to fuel innovation, foster equality, and spread opportunity across borders and cultures. Together, with our customers and partners, we can transform industries, grow economies, lift up societies, and sustain our environment. #TheBestRu