Logo of Huzzle

Social Media Intern, Chartwells Higher Ed / Worcester State University

Applications are closed

  • Internship
    Full-time
    Off-cycle Internship
  • Worcester

Requirements

  • Excellent communication skills, both written and verbal
  • Customer service experience/knowledge
  • Knowledge of social media platforms
  • Good to better interpersonal skills
  • General interest and knowledge
  • Knowledge of graphic design tools is a plus
  • Prior marketing related experience is a plus

Responsibilities

  • Manage the Dining Services social media accounts and post regular content.
  • Brainstorm campaign ideas.
  • Create, manage, and promote engagement through contests and giveaways.
  • Create, manage, and promote events and promotions taking place on campus within dining services.
  • Share prominent news or updates for Dining Services such as timely announcements of hours, closures, weather emergencies, etc.
  • Monitor various social media platforms such as TikTok, Facebook, Instagram, Twitter, Snapchat, Yammer, LinkedIn, and Sprout Social.
  • Analyzes analytics to gauge the success of campaigns.
  • Manage and update Dining Services team’s website as needed.
  • Create and share press releases for prominent dining news and work with internal and external trade publications for coverage.
  • Understand the overall concept of the university’s Dining Services, including the dining program, targeted guests including students, faculty/staff & visitors, product goals, and all other aspects of service.
  • Engage with students, faculty/staff or clients and provide service and/or content.
  • Provide suggestions to management for improving customer experience on social platforms and internal processes.
  • Learn and become proficient on internal software systems.
  • Assist in creating performance metric newsletters and reports.

FAQs

What is the location for the Social Media Intern position?

The position is located at 486 Chandler Street, Worcester, MA.

What is the pay rate for the Social Media Intern?

The pay range for the Social Media Intern position is $17.00 per hour.

How do I apply for this internship?

You can apply for this job via text messaging by texting "JOB" to 75000 and searching for requisition ID number 1337255. You can also apply online.

What is the schedule like for this internship?

The schedule will be determined based on your class schedule and business needs.

What kind of experience is preferred for applicants?

Knowledge of social media platforms is essential, and prior marketing-related experience is a plus. Customer service experience is also valued.

Will I have the opportunity to work on projects?

Yes, you will spearhead various projects and can request assignments to expand your knowledge base.

Is there an application deadline for this internship?

Applications are accepted on an ongoing basis until all openings are filled.

What will be my primary responsibilities?

Your primary responsibilities will include managing Dining Services social media accounts, brainstorming campaign ideas, creating social media content, and analyzing analytics to gauge campaign success.

Are there learning objectives for this internship?

Yes, you will learn to create and implement a social media calendar, conduct market research, and use multiple platforms to promote a brand.

Does the company have a commitment to diversity and inclusion?

Yes, Compass Group is committed to treating all Applicants and Associates fairly and promotes diversity and inclusion in the workplace.

Education
Industry
10,001+
Employees
1997
Founded Year

Mission & Purpose

As the recognized leader in the higher education contract foodservice market, and an operating sector of Compass Group North America, Chartwells Higher Education Dining Services partners with over 300 colleges and universities of all sizes across the United States. Chartwells is proud to help its partners by managing foodservice operations more efficiently and profitably while growing sustainably to help colleges and universities retain and recruit students. We're chefs, interaction facilitators and food enthusiasts with a knack for drawing people together. Through our cuisine, community, talent, global resources and flexibility, we have the power to nourish and inspire. Our dining programs bring students together and serve as centers of academic life on the campuses we serve. Chartwells is committed to ensuring that clients and guests receive the highest quality, nutritious cuisine and service they deserve. From global cuisine prepared fresh in dynamic, resident dining venues to favorite retail restaurant brands, event catering, concessions, vending and food trucks, Chartwells ensures that each hungry guest dining on campus is satisfied. Chartwells embraces diversity and inclusion and is committed to recruiting and developing individuals interested in a career in the foodservice and hospitality industry. Contact us to become part of the Chartwells family today.

Get notified when Chartwells Higher Education Dining Services posts a new role

Get Hired with Huzzle

Discover jobs with AI-powered precision. Autofill and track applications, create tailored resumes, and find the best opportunities across the web – all by simply chatting.

Already have an account?