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Student, Disability Case Associate (Fall 2024)

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Sun Life

2mo ago

Applications are closed

  • Internship
    Full-time
    Off-cycle Internship
  • Healthcare
    Science
  • Waterloo

Requirements

  • Passionate: You are eager to understand the impact of different diagnoses (musculoskeletal, cardiac, mental health, etc.) on the lives of the plan members
  • Curious: You want to understand the complete story and have a passion for improving the health and well-being of Canadians
  • Analytical: You are detail oriented, you ask the right questions to uncover the information and are thorough in your pursuit
  • Proactive and Innovative: You love being busy and thrive with variety in your work, you see opportunities where others don’t see solutions and you are good at thinking “outside the box”
  • Great communicator: You have the client at heart, you listen and you demonstrate empathy through written and verbal communication
  • Resourceful and Collaborative : You may not have all the answers, but you can figure out how to get them and will work collaboratively across teams to meet our clients’ needs
  • Teamwork: You are caring at heart and are open to collaborating continually with your colleagues to serve our clients in exceptional ways
  • Resilient: You are able to handle and overcome difficult and stressful situations and take these situations as learning opportunities

Responsibilities

  • Use the knowledge and medical concepts you have learned to support Disability Case Managers in managing their disability claims, working in partnership with them to help them bring their files to resolution
  • Conduct telephone interviews to obtain information to ensure complete understanding of the absence and types of support required to assist with return to work planning
  • Engage clients through open and respectful verbal and written communication to understand the medical, social and personal dimensions of their workplace absence
  • Identify and assess medical and non-medical influencing factors pre and post disability, functional capability, restrictions and limitations to better understand what support is needed to get plan members back to work
  • Collaborate with the Disability Case Managers on developing and maintaining outcome-focused case management plans to help plan members return to work

Sun Life

Finance
Industry
10,001+
Employees
1865
Founded Year

Mission & Purpose

Sun Life Financial is a leading international financial services organisation providing insurance, wealth, and asset management solutions to individuals and businesses. The company's ultimate goal is to empower its clients to achieve lifetime financial security and well-being. Sun Life's purpose is to help people live healthier lives, protect what matters most to them, and prepare for a financially secure future. Through innovative products and personalised advice, Sun Life aims to make a positive difference in the lives of its customers and communities.