Student, Disability Case Associate (Winter 2025)

Sun Life

11d ago

Applications are closed

Internship
Full-time
Summer Internship
People, HR & Administration
Healthcare
Edmonton

Requirements

Passionate: You are eager to understand the impact of different diagnoses (musculoskeletal, cardiac, mental health, etc.) on the lives of the plan members
Curious: You want to understand the complete story and have a passion for improving the health and well-being of Canadians
Analytical: You are detail oriented, you ask the right questions to uncover the information and are thorough in your pursuit
Proactive and Innovative: You love being busy and thrive with variety in your work, you see opportunities where others don’t see solutions and you are good at thinking “outside the box”
Great communicator: You have the client at heart, you listen and you demonstrate empathy through written and verbal communication
Resourceful and Collaborative: You may not have all the answers, but you can figure out how to get them and will work collaboratively across teams to meet our clients’ needs
Teamwork: You are caring at heart and are open to collaborating continually with your colleagues to serve our clients in exceptional ways
Resilient: You are able to handle and overcome difficult and stressful situations and take these situations as learning opportunities

Responsibilities

Use the knowledge and medical concepts you have learned to support Disability Case Managers in managing their disability claims, working in partnership with them to help them bring their files to resolution
Conduct telephone interviews to obtain information to ensure complete understanding of the absence and types of support required to assist with return to work planning
Engage clients through open and respectful verbal and written communication to understand the medical, social and personal dimensions of their workplace absence
Identify and assess medical and non-medical influencing factors pre and post disability, functional capability, restrictions and limitations to better understand what support is needed to get plan members back to work
Collaborate with the Disability Case Managers on developing and maintaining outcome-focused case management plans to help plan members return to work

FAQs

What is the role of a Disability Case Associate at Sun Life?

The Disability Case Associate supports Disability Case Managers in managing disability claims, conducting interviews, engaging with clients, and developing case management plans to facilitate return to work.

What qualifications do I need to apply for this position?

While specific qualifications are not detailed, a passion for health care, analytical skills, and effective communication abilities are essential for success in this role.

Will I receive training for this position?

Yes, there is a two-week formal training session provided to teach the necessary skills to successfully complete the role.

Is mentorship available during the internship?

Yes, mentoring is offered by a Kinesiologist working in the department throughout your internship.

What kind of work environment can I expect at Sun Life?

You can expect a dynamic, collaborative work environment where you are encouraged to share your ideas and supported by your colleagues.

How does Sun Life prioritize diversity and inclusion?

Diversity and inclusion are core values at Sun Life, and they welcome applications from individuals of all backgrounds, recognizing that a diverse workforce benefits both clients and colleagues.

Are there opportunities for career growth within this role?

Yes, the position offers the chance to build skills and experience that lead to meaningful and rewarding career growth within the company.

How can I request accommodations during the application process?

Persons with disabilities who need accommodation in the application process can email their requests to thebrightside@sunlife.com.

What is the expected outcome for students in this program?

Students in this role are expected to make a difference in the lives of clients while gaining valuable experience and skills in the field of disability management.

When is the application deadline for this position?

The posting end date for applications is September 13, 2024.

Sun Life

Finance

Industry

10,001+

Employees

1865

Founded Year

Mission & Purpose

Sun Life Financial is a leading international financial services organisation providing insurance, wealth, and asset management solutions to individuals and businesses. The company's ultimate goal is to empower its clients to achieve lifetime financial security and well-being. Sun Life's purpose is to help people live healthier lives, protect what matters most to them, and prepare for a financially secure future. Through innovative products and personalised advice, Sun Life aims to make a positive difference in the lives of its customers and communities.