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Student Manager (Summer Internship), Student Life Events and Conferences

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The Ohio State University

1mo ago

  • Internship
    Full-time
    Summer Internship
  • Customer Relations
    Hospitality & Retail
  • Columbus, +2
  • Quick Apply

AI generated summary

  • You must demonstrate leadership, organization, and communication skills; show interest in event management, be adaptable, initiate tasks, and work independently. Customer service experience preferred.
  • You will supervise Summer Conference Assistants, manage event cycles, collaborate with partners, respond to customer inquiries, and ensure smooth check-ins and check-outs for conferences.

Requirements

  • Minimum:
  • Ability to demonstrate leadership skills
  • A high level of interest in event/hospitality management
  • A high level of organization
  • Effective written and verbal communication skills
  • A willingness to learn and adapt
  • An ability to take initiative
  • An ability to work independently
  • Preferred:
  • Prior experience with customer service
  • Enrollment in an event management or hospitality management degree program
  • Temporary (Fixed Term) 15 Varying Shifts

Responsibilities

  • The SM will help supervise our team of Summer Conference Assistants
  • The SM will learn about and help manage the full cycle of a Summer Conference including sale, detailing, preparation, and execution of the event
  • The SM will learn the basics of housing administration management for Summer Conferences
  • The SM will demonstrate adherence to the mission of Events and Conferences and the values of the Office of Student Life and The Ohio State University
  • The SM will participate in the Student Manager on-call rotation for Student Life Events and Conferences
  • The SM will build relationships across the Office of Student Life and collaborate with partners to deliver an outstanding experience for clients
  • The SM will develop a thorough understanding of all the partnerships involved in a successful fully integrated Event Management Operation
  • The SM will work on special projects as assigned by the Assistant Director of Sales
  • The SM may support work of the full-time Event Coordinators in the Office of Student Life Events and Conferences
  • THE SM will interact with Student Life Events and Conferences Customers through all communication channels and will
  • Answer emails and phone calls promptly and professionally
  • Be present for some Summer Conference check ins and check outs to ensure smooth operation

FAQs

What is the role of the Student Manager during the Summer Conference?

The Student Manager will help supervise Summer Conference Assistants and manage the full cycle of a Summer Conference, including sales, preparation, and execution of events.

Who will the Student Manager report to?

The Student Manager will dual report to the Assistant Director of Sales and the Business Development and Operations Manager for Student Life Events and Conferences.

What skills are required for this position?

Required skills include leadership abilities, strong organizational skills, effective written and verbal communication, a willingness to learn and adapt, initiative, and the ability to work independently.

Is prior experience in customer service necessary for this role?

While it is not mandatory, prior experience with customer service is preferred for this role.

What kind of projects will the Student Manager be involved in?

The Student Manager will work on special projects as assigned by the Assistant Director of Sales and may support the full-time Event Coordinators in the Office of Student Life Events and Conferences.

Will the Student Manager interact with customers?

Yes, the Student Manager will interact with Student Life Events and Conferences customers through various communication channels, including answering emails and phone calls professionally.

How will the Student Manager support the Summer Conferences during operational hours?

The Student Manager will be present for some Summer Conference check-ins and check-outs to ensure smooth operations.

Are there any educational requirements for this job?

Enrollment in an event management or hospitality management degree program is preferred, although not required.

What are the working hours for this internship?

The position is temporary with varying shifts, which may require flexibility in scheduling.

Will the Student Manager receive any training?

Yes, the Student Manager will receive training in housing administration management for Summer Conferences and will learn about the events management operations.

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The Ohio State University

The highest-ranked public university in Ohio, home to world-class faculty, passionate students & innovative researchers.

Education
Industry
10,001+
Employees
1870
Founded Year

Mission & Purpose

One of the largest universities in the United States, The Ohio State University is a leading research university and the model for Ohio's public higher education institutes. Founded in 1870 as a land-grant university, it consistently ranks as one of the top public universities in the United States. The main campus is located in Columbus, and regional campuses are located in Lima, Mansfield, Marion, Newark and Wooster.