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Student, On-Site Support (Fall 2024)

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Sun Life

2mo ago

Applications are closed

  • Internship
    Full-time
    Off-cycle Internship
  • Software Engineering
    IT & Cybersecurity
  • Toronto

Requirements

  • Reliability Clearance - This role requires 5 years of Canadian residency history due to the additional RCMP clearance/background check needed for this role. Exceptions will not be possible.Degree or diploma in computer sciences, information systems or information technology.
  • Demonstrated knowledge and skills with PC operating systems (Windows 7 & & 10), their setup and configuration, computer hardware repair, and device connectivity (TCP/IP, network adapter configuration)
  • Good understanding of network (WAN, LAN, VPN) and telephony systems
  • Working knowledge of enterprise software tools such as MS Office365, Lotus Notes.
  • Proven customer experience, practiced communication skills, both verbal, and written.
  • Understanding of Microsoft Active Directory Services and Systems Centre Configuration Manager (SCCM) is an asset.
  • Ability to multitask, plan, prioritize and achieve goals in an efficient and productive manner.
  • Working knowledge of enterprise software tools such as MS Office365, Lotus Notes.
  • Proven customer experience, practiced communication skills, both verbal, and written.
  • Understanding of Microsoft Active Directory Services and Systems Centre Configuration Manager (SCCM) is an asset.
  • Ability to multitask, plan, prioritize and achieve goals in an efficient and productive manner.

Responsibilities

  • Deployment of Windows and Mac PCs for end users; executing these upgrades in accordance with pre-determined timeline and processes.
  • Troubleshoot and provide post upgrade support to clients, ensuring they are up and running quickly following their upgrades.
  • Provide inventory control and lifecycle asset management for end user computing devices. The incumbent will be required to effectively manage the assets in our inventory control system.

Sun Life

Finance
Industry
10,001+
Employees
1865
Founded Year

Mission & Purpose

Sun Life Financial is a leading international financial services organisation providing insurance, wealth, and asset management solutions to individuals and businesses. The company's ultimate goal is to empower its clients to achieve lifetime financial security and well-being. Sun Life's purpose is to help people live healthier lives, protect what matters most to them, and prepare for a financially secure future. Through innovative products and personalised advice, Sun Life aims to make a positive difference in the lives of its customers and communities.