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Summer Intern – Product Operations /Product Management

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Allstate

6d ago

  • Internship
    Full-time
    Summer Internship
  • United States
    Remote
  • 6d left

AI generated summary

  • You must be a rising junior or senior in college, passionate about tech and user experience, with analytical skills, interest in product management, and excellent communication abilities.
  • You will streamline product processes, analyze performance data, support UX teams, maintain documentation, create wireframes, and conduct competitive analysis while managing tools like Jira and Confluence.

Requirements

  • Current enrollment in a Bachelor’s or Master’s program; preferably a rising junior or senior
  • This role is ideal for someone passionate about technology, user experience, and growth strategies
  • An interest in product management and preferably can demonstrate that interest through past school or side projects, work experience, or knowledge about the field
  • An interest in designing intuitive user experiences and simplifying complex workflows
  • Strong analytical skills with the ability to interpret data and inform product decisions
  • Interest in growth strategies, A/B testing, and product-led growth
  • Excellent communication and collaboration skills
  • A proactive mindset with a willingness to learn and contribute to a fast-paced environment

Responsibilities

  • Develop and streamline product development processes to improve efficiency
  • Standardize documentation, workflows, and best practices for product and UX teams
  • Collect and analyze product performance data (e.g., fraud detection accuracy, user adoption, engagement rates, etc.)
  • Support PM and UX teams with data-driven insights for decision-making
  • Maintain dashboards to track key product and user experience metrics
  • Document and formalize user feedback loops from customer support, sales, and marketing
  • Observe user testing sessions and assist UX designers in research synthesis
  • Ensure customer insights are documented and shared across teams
  • Manage and optimize tools like Jira, Confluence, Product Plan, Figma, and Lucid Spark
  • Maintain product documentation, ensuring teams and users have access to the latest updates, e.g. audit, update, and maintain our subscriber focused Frequently Asked Questions in Zendesk
  • Create and manage templates for product specs, UX research reports, and competitive analysis
  • Update subscriber facing FAQ updates to include recent product enhancement details
  • Competitive feature and design intelligence
  • Document workflows for the AIP software development lifecycle
  • Data dashboards to track objectives and key results for all GTM 26 initiatives
  • Update and maintain the AIP Survey Confluence Inventory
  • Participate in all product team meetings
  • Document intake protocol to support commercial requests for Reprise demos
  • Update product catalog to include features descriptions
  • Develop product team onboarding objectives
  • Create low-fidelity wireframes to visualize product ideas and concepts
  • Support UX designers in building interactive prototypes in tools like Figma
  • Assist in documenting design iterations and feedback from stakeholders
  • Maintain documentation of product specs, user journeys, and personas
  • Assist in preparing presentations and reports for product team updates
  • Organize product and UX documentation in tools like Confluence
  • Conduct competitive analysis to compare features, user flows, and design patterns
  • Research UX trends, industry standards, and best practices in identity protection
  • Summarize findings and present insights to the team

FAQs

Do we support remote work?

Yes, this internship position is fully remote as long as you reside in the United States.

What kind of internship is this?

This is a Summer Intern position focusing on Product Operations and Product Management.

What qualifications are required for this internship?

Candidates should be currently enrolled in a Bachelor’s or Master’s program, preferably as a rising junior or senior, with a passion for technology, user experience, and product management.

What types of tasks will the intern be responsible for?

The intern will be involved in process and workflow optimization, data and insights management, user research and feedback integration, and tooling and documentation management, among other responsibilities.

Are there any specific tools the intern will be using?

Yes, the intern will manage and optimize tools like Jira, Confluence, Product Plan, Figma, and Lucid Spark.

Will the intern be working with any teams?

Yes, the intern will work alongside the Product team and collaborate with product managers and UX designers.

What are the potential projects for the intern?

Potential projects include updating subscriber-facing FAQs, conducting competitive feature analysis, maintaining product documentation, and developing data dashboards.

Is there an opportunity for career development during the internship?

Yes, the internship offers opportunities for learning and career development, including participating in product team meetings and developing onboarding objectives for the product team.

What benefits are offered to interns?

While specific benefits for the internship may vary, Allstate provides a range of benefits including health coverage, retirement plans, work-life balance initiatives, and career development opportunities.

Are there any expectations regarding the intern’s analytical skills?

Yes, strong analytical skills are required, as the intern will need to collect and analyze product performance data and provide data-driven insights for decision-making.

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Allstate

Finance
Industry
10,001+
Employees
1931
Founded Year

Mission & Purpose

In the business of helping you live a life well protected. Join us as advocates of good.

Benefits

  • Sick Pay