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Summer Intern – Product Operations /Product Management

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Allstate

15d ago

  • Internship
    Full-time
    Summer Internship
  • United States
    Remote

AI generated summary

  • You must be a current Bachelor’s or Master’s student, passionate about tech and product management, with strong analytical, communication, and collaboration skills, plus a proactive mindset.
  • You will streamline product processes, analyze performance data, maintain documentation, assist UX designers, and conduct competitive analysis while supporting PM teams with insights and presentations.

Requirements

  • Current enrollment in a Bachelor’s or Master’s program; preferably a rising junior or senior
  • This role is ideal for someone passionate about technology, user experience, and growth strategies
  • An interest in product management and preferably can demonstrate that interest through past school or side projects, work experience, or knowledge about the field
  • An interest in designing intuitive user experiences and simplifying complex workflows
  • Strong analytical skills with the ability to interpret data and inform product decisions
  • Interest in growth strategies, A/B testing, and product-led growth
  • Excellent communication and collaboration skills
  • A proactive mindset with a willingness to learn and contribute to a fast-paced environment

Responsibilities

  • Develop and streamline product development processes to improve efficiency
  • Standardize documentation, workflows, and best practices for product and UX teams
  • Collect and analyze product performance data (e.g., fraud detection accuracy, user adoption, engagement rates, etc.)
  • Support PM and UX teams with data-driven insights for decision-making
  • Maintain dashboards to track key product and user experience metrics
  • Document and formalize user feedback loops from customer support, sales, and marketing
  • Observe user testing sessions and assist UX designers in research synthesis
  • Ensure customer insights are documented and shared across teams
  • Manage and optimize tools like Jira, Confluence, Product Plan, Figma, and Lucid Spark
  • Maintain product documentation, ensuring teams and users have access to the latest updates, e.g. audit, update, and maintain our subscriber focused Frequently Asked Questions in Zendesk
  • Create and manage templates for product specs, UX research reports, and competitive analysis
  • Update subscriber facing FAQ updates to include recent product enhancement details
  • Competitive feature and design intelligence
  • Document workflows for the AIP software development lifecycle
  • Data dashboards to track objectives and key results for all GTM 26 initiatives
  • Update and maintain the AIP Survey Confluence Inventory
  • Participate in all product team meetings
  • Document intake protocol to support commercial requests for Reprise demos
  • Update product catalog to include features descriptions
  • Develop product team onboarding objectives
  • Create low-fidelity wireframes to visualize product ideas and concepts
  • Support UX designers in building interactive prototypes in tools like Figma
  • Assist in documenting design iterations and feedback from stakeholders
  • Maintain documentation of product specs, user journeys, and personas
  • Assist in preparing presentations and reports for product team updates
  • Organize product and UX documentation in tools like Confluence
  • Conduct competitive analysis to compare features, user flows, and design patterns
  • Research UX trends, industry standards, and best practices in identity protection
  • Summarize findings and present insights to the team

FAQs

What is the job title for this internship position?

The job title is Summer Intern – Product Operations / Product Management.

What is the main focus of the Product Operations role?

The main focus is on optimizing processes, tools, and data to help product managers and UX designers build and improve identity security products efficiently.

What type of projects might the summer intern work on?

Potential projects include updating subscriber-facing FAQ updates, conducting competitive feature analysis, documenting workflows, creating data dashboards, and participating in product team meetings.

What are the qualifications required for this internship?

Candidates should be currently enrolled in a Bachelor’s or Master’s program (preferably a rising junior or senior), and should demonstrate an interest in technology, user experience, product management, and analytics.

Are there opportunities for mentorship during this internship?

Yes, interns will work alongside the Product team, providing opportunities for mentorship and learning from experienced professionals in the field.

Is there a specific skill set that is preferred for applicants?

Preferred skills include strong analytical abilities, excellent communication and collaboration skills, a proactive mindset, and a passion for technology and user experience design.

What work environment can interns expect?

The work environment is primarily remote-first, but options for in-office or hybrid work are available for those living in a city with a physical office location.

Will the internship include any user research components?

Yes, interns will document user feedback, observe user testing sessions, and assist UX designers in synthesizing research findings.

Is there any requirement for background checks for this position?

Yes, candidates offered this position will be required to submit to a background investigation, which includes a drug screen.

Does Allstate Identity Protection provide equal employment opportunities?

Yes, Allstate Identity Protection provides equal employment opportunities and prohibits discrimination and harassment of any type based on various characteristics.

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Allstate

Finance
Industry
10,001+
Employees
1931
Founded Year

Mission & Purpose

In the business of helping you live a life well protected. Join us as advocates of good.

Benefits

  • Sick Pay