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Internship

Support Solutions Student

🚀 Off-cycle Internship

Edmonton

AI generated summary

  • You must have excellent communication skills, prioritize tasks, work well independently as well as in a team, support experience, and contribute to a positive work environment to be considered for this role.
  • You will provide technology support, resolve system issues, train users, and maintain support procedures at PCL Construction as a Support Solutions Student.

Off-cycle Internship

Business, Operations & StrategyEdmonton

Description

  • At PCL, we build the places where life happens and find camaraderie in the process. We’re a community of builders committed to building better communities. That’s why we’re always looking ahead, and not just to the next project or what’s next in our industry. 
  • We’re also looking at what’s next for you and how we can help you build a career you’re proud of. As a student at PCL, you will get the opportunity for challenging work assignments in a supportive work environment which promotes personal and professional growth. 
  • We are seeking a Support Solutions Student to work out of our North American Headquarters district in Edmonton, Alberta, who is available for 8 months starting September 2024.

Requirements

  • Excellent communication and interpersonal skills
  • Ability to prioritize multiple tasks and meet deadlines
  • Ability to work both independently and as a team
  • Support experience
  • Ability to contribute to a positive, respectful and productive work atmosphere.
  • Next Step:
  • Please note that candidates who have been selected to move forward to the next stage of the recruitment process will receive an email to complete a short online video interview.

Education requirements

Currently Studying

Area of Responsibilities

Business, Operations & Strategy

Responsibilities

  • As a Support Solutions Student and depending on your assigned project, you will have the opportunity to contribute to our team by:
  • Resolves process related system support issues.
  • Logs and respond to technology related issues and requests.
  • Works with various support teams to effectively resolve incidents and problems
  • Provides advice and training to users in response to identified difficulties.
  • Consults user guides, technical manual and other sources to research and implement solutions.
  • Maintains support procedures and processes.
  • Communicates known errors and issues to users.

Details

Work type

Full time

Work mode

office

Location

Edmonton