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TDI Digitization, Automation and Workflow Intern/Co-op (Fall 2024)

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TD

3mo ago

Applications are closed

  • Internship
    Full-time
    Starts on Sep 02
    Off-cycle Internship
  • Data
    Banking & Finance
  • Toronto

Requirements

  • Currently enrolled in an undergraduate degree in Finance, Accounting, Analytics, Data, Business/Commerce or related field
  • Must be enrolled in an undergraduate degree with the intent of going back to school at the end of your work term
  • Proficient with MS Office Suite and internet applications
  • Strong communications skills with positive personality and willingness to accept challenges.
  • A strong analytical mind with attention to detail and desire to learn and grow.
  • Deep dive learning of the automation process / capabilities acting as a TDI Automation expert.
  • Collaborate with Manager to ensure strong Day 2 IA governance and controls, incident tracking, digital worker maintenance, support and change management.
  • Develop and promote a culture of innovation and colleague development to create an environment dedicated to the future readying of colleagues' digital and agile skills.
  • Complete reoccurring and ad hoc benefits reporting by gathering operational metrics and supporting insights.
  • Support overall program health by completing reviews of Process Detail Documents, SharePoint audits, gathering missing project artifacts, overseeing version control, and more.
  • Identify opportunities for improvement to processes in production and supporting small scale deliverables.
  • Role model behaviors consistent with TD's Shared Commitments.

Responsibilities

  • Support successful execution of relevant reporting, operational requests, and transactional requests for the business unit and/or client.
  • Conduct complex analytics and research, and obtain/share internal and external relevant business/market data.
  • Assist with building and reviewing internal models, tools, processes, policies, presentations, and other related materials; challenge team and improve the underlying processes of functional area.
  • Prioritize and manage own workload to meet service level agreement requirements for service and productivity.
  • Consistently exercise discretion in managing information and all matters of confidentiality; raise issues where appropriate.
  • Access systems, understand and apply system capabilities, ensure information is completed timely and accurately.
  • Work autonomously and perform multiple and/or diverse tasks that are complex, involving multiple steps, systems, and jurisdictions.
  • Apply expert knowledge across a broad range or variety of products, processes or systems within own area of specialty to process transactions and activities that could be characterized by moderate to high risk.
  • Gather and analyze data to identify and solve complex problems, raise as required.
  • Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.
  • Support the team by continuously improving knowledge / expertise in own area and participate in knowledge transfer within the team and business unit.
  • Participate in personal performance management and development activities, including cross training within own team

TD

1-10
Employees

Mission & Purpose

The Toronto-Dominion Bank & its subsidiaries are collectively known as TD Bank Group (TD). TD is the sixth largest bank in North America by branches & serves approximately 22 million customers in a number of locations in key financial centres around the globe. Over 85,000 TD employees represent the strongest team in banking. Delivering legendary customer experiences is who we are & is part of being the Better Bank. Visit our Careers page to learn more about TD & why TD is a great place to work.