Temp Sales Assistant ( 12 months )

Ryman

Nov 2

Applications are closed

Internship
Full-time
Off-cycle Internship
Customer Relations
Sales & Business Development
London

Requirements

Are you looking to join our set?
If so we have an exciting opportunity to sharpen your skills and become a Sales Assistant working 32.5 hours per week.(12 months fixed term)
As a Sales Assistant you will be responsible for supporting the store management team, you'll be tasked with driving forward both turnover and revenues from the store based on lean principles. Keeping a close focus on customer service, you will be an ambassador of the Ryman brand.
Act as an ambassador for Ryman and the wider Theo Paphitis Retail Group by showing interest in learning everything about the business and your role and positively sharing this knowledge with our customers
Confidently and professionally handle customer complaints and difficulties, including returns, to ensure customer retention
Achieve and strive to exceed KPIs and objectives set by Store Management Team and the business
Engage with customers enthusiastically, establish customer needs and help them to purchase by matching products to those needs through the application of a high level of product knowledge whilst highlighting relevant promotions and upselling
Carry out stock replenishment and when required maintain accuracy of our stock systems
Promote high visual merchandising standards; ensuring that store housekeeping standards are high and continually achieved
Acquire a high level of product knowledge and continue to self-develop that knowledge
Recognise and act upon opportunities to increase the value of sales by offering appropriate additional items
Ensure compliance with all relevant Health and Safety policies
Ryman is an equal opportunities employer. Our policy is to recruit a diverse workforce and follow the guidelines of the Equality Act. Our mission is to welcome everyone and create inclusive teams. We celebrate difference, encourage everyone to join us, and be themselves at work.

Responsibilities

Act as an ambassador for Ryman and the wider Theo Paphitis Retail Group by showing interest in learning everything about the business and your role and positively sharing this knowledge with our customers
Confidently and professionally handle customer complaints and difficulties, including returns, to ensure customer retention
Achieve and strive to exceed KPIs and objectives set by Store Management Team and the business
Engage with customers enthusiastically, establish customer needs and help them to purchase by matching products to those needs through the application of a high level of product knowledge whilst highlighting relevant promotions and upselling
Carry out stock replenishment and when required maintain accuracy of our stock systems
Promote high visual merchandising standards; ensuring that store housekeeping standards are high and continually achieved
Acquire a high level of product knowledge and continue to self-develop that knowledge
Recognise and act upon opportunities to increase the value of sales by offering appropriate additional items
Ensure compliance with all relevant Health and Safety policies

FAQs

What is the duration of the Temp Sales Assistant position?

The Temp Sales Assistant position is a 12-month fixed-term role.

How many hours will I be working each week?

You will be working 32.5 hours per week.

What kind of training can I expect?

You will receive fantastic training to help you complete your role and the option to continue your development into a more senior role if you choose to progress within the business.

Is there potential for career progression?

Yes, there is potential for career progression within the business, as we encourage and support team members who wish to develop their skills.

What benefits are offered to employees?

Employees are offered access to mental health first aiders, ongoing performance incentives, a company pension scheme, an apprenticeship scheme, and a generous discount at TPRG and our benefits hub.

What are my main responsibilities as a Sales Assistant?

Your main responsibilities will include engaging with customers, handling complaints, achieving KPIs, conducting stock replenishment, maintaining visual merchandising standards, and ensuring compliance with Health and Safety policies.

What should I do if I want to develop my product knowledge?

You are encouraged to acquire a high level of product knowledge and continue to self-develop that knowledge throughout your time in the role.

How does Ryman prioritize inclusivity?

Ryman is committed to creating inclusive teams and follows the guidelines of the Equality Act, celebrating differences and encouraging everyone to be themselves at work.

Who is the founder of Ryman?

The founder of Ryman is Henry J Ryman, who opened the first store in London at Great Portland Street in 1893.

Will I need to comply with Health and Safety policies?

Yes, you will need to ensure compliance with all relevant Health and Safety policies as part of your role.

Ryman

Everything you need for work, home office, hobbies, travel & studies ️✏️ #relyonryman

Retail & Consumer Goods

Industry

1001-5000

Employees

Mission & Purpose

Since 1893 Ryman has been a leading name on the high street, providing our customers all over the UK with pens, pencils, calculators, notebooks, and more stationery essentials. What you might not know is that we also pride ourselves on our wide range of office supplies, technology, and garden furniture. Our experts hand-select every item from ballpoint pens to printers to hot tubs, and we have exclusive products from brands that you love and trust, like HP, Biro, Really Useful Boxes, and more. We also provide office essentials to businesses, enterprises, and education. Whether your company is office-based or home-based, our range has everything your employees need from home office desks, copy paper with bulk discount, and hot drinks. One of our specialist team members is on hand to help with your business ordering, offering you fast delivery and the option to pay by credit. So if you need school supplies for your little ones, craft activities to keep them busy in the school holidays, furniture for your home office, and canteen supplies for your company premises, you can rely on Ryman. We have everything you need for work, home, and learning.