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Ticket Sales & Service Intern Summer 2025

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Sporting Kansas City

1mo ago

  • Internship
    Full-time
    Summer Internship
  • Customer Relations
    Sales & Business Development
  • Kansas City, +1
  • Quick Apply

AI generated summary

  • You must be pursuing a relevant degree, possess strong communication and organizational skills, show eagerness to learn, handle pressure well, and work non-traditional hours, including game days.
  • You will assist with database entry, research, client prospecting, and game day duties, providing customer service while representing the organization at events and matches.

Requirements

  • Pursuing an undergraduate degree or graduate degree in Sports Marketing and Management, Business, Communications, or other related field required.
  • Previous coursework or desire to learn and understand the application of effective selling strategies and techniques.
  • Awareness of sports industry development.
  • Demonstrated excellent written and verbal communication skills.
  • Proficient in the Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint, and Calendar.
  • Strong organizational, communications and interpersonal skills.
  • Ability to organize work effectively, conceptualize and prioritize objectives and exercise independent judgment based on an understanding of organizational policies and activities.
  • Self-motivating personality, eager to succeed and increase revenue.
  • Demonstrate high levels of leadership, confidence, and innovation.
  • High stamina and ability to handle pressure.
  • Ability to handle multiple tasks in a fast-paced environment with exceptional time management.
  • Strong networking skills.
  • Enthusiastic, energetic, and imaginative.
  • Required to sit for long periods of time with occasional standing and walking.
  • Use hands to finger, hand or feel objects, tools or controls.
  • Reach with hands and arms.
  • Required to talk and hear consistently with the Sales Team and potential clients.
  • Ability to occasionally lift, carry and/or drag up to twenty-five (25) pounds if necessary.
  • Specific vision abilities required by the role include the ability to distinguish the nature of objects by using the eye.
  • Ability to work non-traditional hours, including evenings, weekends and holidays as necessary.
  • Required to work a minimum of two (2) days in the office, in addition to all Sporting Kansas City home games.
  • Always represent Sporting Kansas City and its related affiliates in a professional manner.

Responsibilities

  • Assist Sales Team and Client Services Team with prospect list compilation and database entry.
  • Assist the Sales Team and Client Services Team with research and maintaining the database.
  • Represent Sporting Kansas City and the Sporting Club organization on game day and at other various out-of-office promotional events.
  • Prospect new clients by networking through the community and using strategic telemarketing and communications.
  • Perform various game day duties with the Sales Team and Client Services Team.
  • Required to work a minimum of two (2) days in the office, in addition to all Sporting Kansas City home games.
  • Always represent Sporting Kansas City and its related affiliates in a professional manner.
  • Perform other related tasks as assigned.
  • Act as representatives of Sporting Kansas City at all home matches, engaging with guests and working to create Magic Moments for all fans.
  • Assist the Ticket Sales & Service Team in all day-to-day and event day decisions that need to be made in a quick and efficient manner.
  • Provide excellent customer service to all fans at Children’s Mercy Park.
  • Attend all Sporting Kansas City home games, as well as non-soccer related events.
  • Always represent Sporting Kansas City and its related affiliates in a professional manner.
  • Perform other related tasks as assigned.

FAQs

What is the duration of the Ticket Sales & Service Intern position?

The Ticket Sales & Service Intern position is a temporary role for the summer of 2025.

Are there specific work hours required for this internship?

Yes, interns are required to work a minimum of two days in the office, in addition to attending all Sporting Kansas City home games.

What kind of educational background is required for this internship?

Candidates should be pursuing an undergraduate or graduate degree in Sports Marketing and Management, Business, Communications, or a related field.

Will I receive training during my internship?

Yes, the internship emphasizes training and practical experience in sales and service operations for a professional sports organization.

What responsibilities will I have on game days?

Interns will assist with various game day duties, represent Sporting Kansas City, engage with guests, and provide excellent customer service to fans.

Is this position open to individuals of diverse backgrounds?

Yes, Sporting Kansas City is an equal opportunity employer and is committed to creating an inclusive environment for individuals of diverse backgrounds.

Are there networking opportunities available within the internship?

Yes, the internship includes opportunities to prospect new clients by networking through the community and using strategic communications.

Will I have the opportunity to develop sales strategies during the internship?

Yes, interns will have the opportunity to learn and understand the application of effective selling strategies and techniques through coursework and hands-on experience.

Are there any physical requirements for this position?

Yes, interns must be able to sit for long periods, stand and walk occasionally, communicate consistently with the team, and lift up to 25 pounds if necessary.

Can I expect to work on weekends or holidays as part of this internship?

Yes, the intern must be available to work non-traditional hours, including evenings, weekends, and holidays as necessary.

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Sporting Kansas City

@SportingKC

Entertainment & Media
Industry
501-1000
Employees
1996
Founded Year

Mission & Purpose

Sporting Kansas City is proud to be the only professional sports organization in Kansas City with local ownership. The team's parent organization, Sporting Club, consists of the following five entrepreneurs in the Kansas City business community: The Patterson Family, Cliff Illig, Robb Heineman, Greg Maday and Pat Curran. Sporting Kansas City is a charter member of Major League Soccer and plays at state-of-the-art Sporting Park, which opened in June 2011 as one of the best stadiums of its size in the world.