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User Experience Research Ops Intern/Co-op (US - Remote, Fall 2024)



18d ago

  • Internship
    Off-cycle Internship
  • Design
  • Quick Apply

AI generated summary

  • You must be pursuing a degree, have one semester left after the internship, available full-time for 15 weeks, and ideally from an underrepresented community or humanities background. Stay organized, curious, collaborative, and have some knowledge of UX Research.
  • You will support the Research and Insights team in building processes and systems to empower Researchers and their partners, identifying problems and crafting innovative solutions to optimize collaboration and information retrieval.


  • Must-have Qualifications:
  • Actively pursuing a Bachelors, Master's, or PhD in any field.
  • At least one semester/quarter remaining to complete after the internship.
  • Available to work 40 hours a week for 15 weeks.
  • Nice-to-have Qualifications:
  • We’ve taken special care to separate the must-have qualifications from the nice-to-haves. “Nice-to-have” means just that: Nice. To. Have. So, don’t worry if you can’t check off every box. We’re not hiring a list of bullet points–we’re interested in the whole you.
  • We are especially interested in applications from folks from a community that has been systemically excluding from the tech sector (any major) or folks pursuing Library Sciences, Humanities, Social Sciences or Arts.
  • Highly organized. You stay on top of what needs to get done.
  • Curious. You always want to know 'why?' and you are interested in what makes other people tick
  • Collaborative. You know you don't have all the answers and want to get things done together with others.
  • It helps if you have some understanding of what UX Research is and if you believe in the power of knowledge and science to help people make better decisions


  • You will experience Splunking and what defines our culture while honing the skills which separate our development teams from others. As a member of the Research and Insights team you will have the opportunity to learn about building processes, practices and systems that empower a team of Researchers and their partners (Designers, Product Managers and Engineers) to do their best work.
  • This role is for anyone who loves to find problems to solve in how people work, collaborate and find information and to come up with better, simpler solutions that help us work smarter.
  • Maybe you're the kind of person who has thought "I could use this tool for something different" and then made it happen. Maybe you are the one who gets others organized to achieve common goals. Maybe you've observed a real world problem and created a smart system that addressed that issue in a way that's repeatable.


How long is the internship/co-op for the User Experience Research Ops position at Splunk?

The internship/co-op is 15 weeks long, with interns expected to work 40 hours a week.

#TurnDataIntoDoing with Splunk, the data platform for the hybrid world.

Founded Year

Mission & Purpose

Splunk is a UK-based multinational corporation that specializes in software solutions for searching, monitoring, and analysing machine-generated data. The company's primary focus is on providing businesses with the tools to gain valuable insights from the massive amounts of data they generate. Splunk's ultimate mission is to empower organisations to turn their data into actionable intelligence, enabling informed decision-making and improved operational efficiency. The purpose of Splunk's software is to help businesses unlock the full potential of their data by offering a platform that facilitates real-time analysis, monitoring, and visualisation, ultimately contributing to enhanced cybersecurity, IT operations, and overall business performance.

Culture & Values

  • Innovative

    We value people who can't stop thinking about improving the future and who are working today to make that future possible. How can we stay ahead of technology to meet our customers' ever-changing needs? We're fueled by forward-thinking employees who see the potential of better technologies, processes and ideas through diversity and who take the steering wheel to drive it forward.

  • Fun

    All work and no play leads straight to burn out, which is why we foster a sense of fun at work. Whether it's celebrating successful product releases or working alongside colleagues on volunteer days, we believe that freeing our minds from routine once in a while makes us more productive, builds stronger teams and promotes positive mindsets.

  • Disruptive

    We never say "Don't change it if it's not broken." We're always looking at things from different angles with an eye for how we can do it better, faster and more efficiently.

  • Open

    We keep it open, honest and inclusive. We welcome all employees' feedback with an open-door policy, and we care as much about providing a collaborative and inclusive employee experience as we do about helping our customers solve their biggest data problems.

  • Passionate

    You can have the best people and the best products in the world, but without passion, you can't call it Splunk. Passion for our products and customers drives us further and keeps us reaching higher. It's why we excitedly talk about Splunk to anyone who will listen — if you don't believe it, just ask one of us about Splunk and see what happens.


  • Eligibility & Enrolling

    How to enroll and make changes, benefit costs and who is eligible

  • Your Health

    Medical, dental, vision and voluntary supplemental insurance

  • Your Finances

    401(k), HSA, FSAs, Life and AD&D, and other money-related benefits

  • Time Away

    Holidays, time off and leaves of absence

  • Family Support

    Family-forming and support, emergency travel assistance and pet care

  • Your Wellbeing

    Spark Wellbeing Program, EAP, Employee Resource Groups and more

  • Contacts & Resources

    Vendor contacts, mobile apps and more

  • Pwny Perks

    Up to $500 reimbursement per quarter for wellbeing-related expenses