Walt Disney Animation Studios, Technical Support Intern, Summer 2024

The Walt Disney Company

Oct 22, 2023

Applications are closed

Internship
Full-time
Summer Internship
Software Engineering
Los Angeles

Requirements

Familiarity with MacOS and Windows operating systems
Ability/desire to learn the basics of other operating systems, like Linux
Familiarity with computer hardware concepts, such as hard drives, memory, processors, etc
Familiarity with mobile devices such as the iPad and iPhone and mobile operating systems like iOS
Familiarity with some artist tools and workflows, such as image manipulation software, animation tools, video editing programs, etc
Passionate about helping others with technology
Education:
Currently enrolled or graduated within the past six months from an accredited college/university, earning a degree majoring in Computer Science, Computer Engineering, Software Engineering, or a related field.
Am I Eligible?
At the time of application, must be enrolled in an accredited college/university, taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program OR currently participating in a Disney College Program or Disney Professional Internship.
Must be at least 18 years of age.
Must not have completed one year of continual employment on a Disney internship or program.
Must possess unrestricted work authorization.
Must provide full work availability.
Program Length: The approximate dates of this internship are May/June - August/September 2024. Interns must be fully available for the duration of a 12-week assignment.
Please note the safety and well-being of our teams is very important to us. Based on government recommendations, we will determine whether this program will be in-person at our Burbank, CA studio or virtual in the coming months.

Responsibilities

The Desktop Services team provides tech support to the studio, as well as drives the engineering behind our user-device experience. Desktop Services is made up of our Helpdesk, which provides front-line support; our Systems Operations (“SysOps”) team, which provides support for hardware device configuration and installation; and our Desktop Engineering team, which specializes in the desktop experience for our many user workflows in the building or working remotely. The teams are made up of Technical Support Engineers (TSEs), Systems Administrators, and System Engineers.
Recent efforts the Desktop Services team has driven include major updates to our high-end user desktop computer systems, improvements to our work-from-home systems that enable artists to securely access workstations within our studio environment, and assisting with the rollout of major computer OS version updates.
As a team-based intern, you will join the Desktop Services team to participate in the team’s daily processes. You will work closely with the team manager, as well as the team members, to learn and assist with various support tasks, as well as larger projects and initiatives related to the user desktop experience within the animation studio. By the end of the term, you will be intimately familiar with WDAS and many of its inner workings.
The ideal candidate would have a general interest in technology and a passion for helping others but also be interested in a relevant area of study, like computer science, engineering, or animation.

The Walt Disney Company

Entertainment & Media

Industry

10,001+

Employees

Mission & Purpose

From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started! The key to our success…. The Cast, Crew, Imagineers and Employees who honor Disney’s rich legacy by stretching the bounds of imagination to create the never-before-seen, bringing unparalleled entertainment experiences to people of all ages. Begin a career that delivers unparalleled creative content and experiences to audiences around the world and just imagine the stories you could be part of… What is #LifeAtDisney like? It’s a series of magical moments with cast members and employees developing and telling our stories in the most innovative ways. Whether it’s a day spent as a Disney VoluntEAR, or celebrating the release of a new interactive experience, retail product or movie, our days are filled with the knowledge that we are creating entertainment experiences the whole family can enjoy. Follow @DisneyCareers on Facebook, Twitter and Instagram for a peek behind-the-curtain, and discover how you could connect to a world of stories with Disney!