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Werden Sie Luxusmarken-Bewerter (Meerbusch, DE) - Bewerben Sie sich jetzt

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CXG

7d ago

  • Internship
    Full-time
    Off-cycle Internship
  • Customer Relations
    Marketing
  • Düsseldorf
    Remote
  • Quick Apply

AI generated summary

  • You must be at least 18, a current customer of luxury brands, not under contract with a retailer, and be punctual, organized, and detail-oriented. No experience needed; honest feedback is valued.
  • You will choose tasks that match your preferences, evaluate luxury stores in person or online, assess ambiance and service quality, and provide honest feedback through questionnaires.

Requirements

  • Sie müssen mindestens 18 Jahre alt sein
  • Derzeitiger Kunde von Premium- und Luxusmarken
  • Steht derzeit nicht unter Vertrag mit einer Einzelhandelsmarke, um Unparteilichkeit zu gewährleisten
  • Pünktlich, organisiert, detailorientiert und zuverlässig
  • Aufmerksam und leidenschaftlich in Bezug auf Kundenerfahrungen
  • Es sind keine Vorkenntnisse erforderlich; wir schätzen ehrliches Feedback von echten Kunden

Responsibilities

  • Wählen Sie Ihre Aufgaben - stimmen Sie Ihre Missionen mit Ihren persönlichen Vorlieben und Ihrem Profil ab
  • Besuchen Sie Luxusgeschäfte oder bewerten Sie online - sprechen Sie mit den Verkäufern in den Geschäften oder online, bequem von zu Hause aus
  • Beobachten Sie genau - prüfen Sie das Ambiente, die Servicequalität und das allgemeine Kundenerlebnis
  • Geben Sie ehrliches Feedback - nutzen Sie unsere Plattform, um Ihre Beobachtungen über Fragebögen mitzuteilen

FAQs

What is the role of a Luxusmarken-Bewerter at CXG?

As a Luxusmarken-Bewerter, you will evaluate customer experiences at luxury brands, provide critical feedback, and help improve their services by visiting stores, shopping online, or returning products.

Is experience in retail required for this position?

No prior experience is required; we value honest feedback from genuine customers.

How flexible is the scheduling for this role?

The role offers significant flexibility, with each store visit lasting about 20 minutes, allowing you to manage multiple tasks effectively.

Will I be compensated for my evaluations?

Yes, you will receive compensation for your time based on the complexity of the assignment, as well as potential reimbursement for approved purchases.

How do I become a member of the CXG community?

To join, register at live.cxg.com, complete your profile, become certified, and apply for missions that interest you.

Are there any age requirements for this position?

Yes, applicants must be at least 18 years old.

Do I need to have prior experience with luxury brands?

While it's beneficial to be a current customer of premium and luxury brands, prior experience is not required.

How can I manage my missions and feedback as an evaluator?

You can seamlessly manage your missions and feedback using our user-friendly mobile platform, CXG Live.

Will I need to maintain impartiality while evaluating?

Yes, to ensure impartiality, candidates should not be currently contracted with a retail brand.

Can I evaluate online shopping experiences?

Yes, you can evaluate both in-store and online shopping experiences as part of your role.

Transforming Experiences.

Consulting
Industry
201-500
Employees
2006
Founded Year

Mission & Purpose

CXG provides innovative solutions to enhance customer experience and improve the performance of premium and luxury brands. With expertise in the premium and luxury market and over 200 iconic brand partnerships, we support clients throughout their CX journey by providing insights and driving change. Our 4 practices - Customer Insights, Measurement, Consulting & Transformation, and the Academy - offer a comprehensive CX transformation framework. Founded in China in 2006, CXG has evolved into a global business with 12 offices in 70 countries across 4 continents and a team of over 200 professionals. Our growing network of customer experience experts, including evaluators, learning consultants, and strategic consultants, help brands elevate their experiences to provide a seamless and valuable customer journey. At CXG, we understand that customer needs are constantly evolving, and our solutions are designed to meet these changing needs. Our research, measurement, training, coaching, and consulting support are united under one proposition, making us a one-stop-shop for all your CX transformation needs. We are CXG.