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Work Experience Placement - Customer Service (January-March 2025)

Applications are closed

  • Internship
    Full-time
    Off-cycle Internship
  • Customer Relations
    Hospitality & Retail

Requirements

  • - Professional and positive attitude
  • - Passionate about the airline and our business
  • - Good communication skills
  • - Strong organisation and prioritization
  • - Year 10/S4 or above
  • - Have a valid passport
  • - In full time education in school or college (not university)

Responsibilities

  • - Experience working life as a Customer Experience Representative at Heathrow Terminal 5 or 3
  • - Develop essential skills and spend each day working alongside Colleagues in Check in, Boarding and more

FAQs

What is the duration of the Work Experience Placement?

The duration of the Work Experience Placement is 5 days.

Where is the placement located?

The placement is located at London Heathrow.

What are the dates for the Work Experience Placements?

The placements will run during the following weeks: W/C 13th January, W/C 3rd February, and W/C 10th March 2025.

When is the application closing date?

The application closing date is 25th September 2024.

Who is eligible to apply for the Work Experience Placement?

To apply, you must be in Year 10/S4 or above, have a valid passport, and be in full-time education in school or college (not university).

Can students from anywhere in the UK apply for this placement?

Yes, students from anywhere in the UK can apply, but they must be willing to travel to London Heathrow for the duration of their placement.

What qualities are British Airways looking for in applicants?

British Airways seeks applicants with a professional and positive attitude, passion for the airline industry, good communication skills, and strong organization and prioritization abilities.

What happens after the application closing date?

After the application closes, successful applicants will receive a form to select which week they can attend for the work experience.

Is there any follow-up opportunity after the Work Experience Placement?

Yes, students who complete the placement may apply for the Inspire Student Ambassador Programme, which provides further development and involvement in events.

What do I need to submit along with my application?

You must complete the pre-learning project on Speedbird-Z and attach the required project to your application via the 'supporting files' section.

Will I need a consent letter from my school?

Yes, if you are successful in your application, you will be required to provide a school consent letter to permit your absence from school or college.

The flag carrier of the United Kingdom

Travel & Leisure
Industry
10,001+
Employees
1919
Founded Year

Mission & Purpose

At British Airways, we take huge pride in our past – but we’re looking to the future as an airline that loves embracing the best of modern Britain. Our country’s creativity, diversity, style, wit and warmth are the same special qualities that make us who we are. Now, we’re looking to build on this spirit and passion to make tomorrow even better. If you’re made the same way as us, discover how great it feels to connect Britain with the world, and the world with Britain like no one else.

Benefits

  • Discounted travel

    Heavily discounted air travel for yourself, friends and family accompanied with a generous annual leave entitlement or 26 days to turn your bucket list into reality.

  • Champion Sustainability

    Play a part in driving our sustainability agenda through fundraising for charity partners, volunteering for charities or championing our colleague diversity networks.

  • Become an ambassador

    Access our Graduate and Apprentice Networks to learn from current and former colleagues on our schemes, and volunteer to inspire the next generation to consider an aviation career.

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