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0 to 19 Admin Hub Administrator

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Torbay and South Devon NHS Foundation Trust

Today

  • Job
    Full-time
    Junior, Mid & Senior Level
  • People, HR & Administration
    Healthcare

AI generated summary

  • You need excellent communication, time management, IT skills (Outlook, Word, Excel), office experience, and the ability to build relationships in a busy environment.
  • You will coordinate care, handle communications, manage data entry, follow policies, type letters, cover reception, interpret data, and book appointments for clinicians.

Requirements

  • The successful candidate will have excellent communication and personal skills and have the ability to manage their time effectively, multi-task and work autonomously, to meet the needs of the service within a busy environment and provide high quality secretarial/office administrative service for the 0 to 19 Torbay Partnership.
  • We are looking for a candidate who has a good standard of education and office experience, good IT skills including the ability to access and use a range of applications including Microsoft Outlook, Word and Excel.
  • You must be able to build effective working relationships, be approachable and accessible with a flexible approach to work.

Responsibilities

  • Working closely with the 0-19 Torbay Partnership teams in providing joined up care to clients.
  • Answering emails and telephone calls from practitioners, other services and members of the public. Being professional and remaining resilient at all times. Signposting to other services where applicable.
  • Checking and then inputting data received into the Admin Hub onto the Paris Health IT system. Ensuring that information received is accurate and querying anything that is not.
  • To follow trust policies and pathways and use discretion in interpreting them according to setting and circumstances.
  • To be able to type letters on behalf of staff.
  • Covering reception on behalf of the department and other departments within the building.
  • Understanding word processing databases.
  • Able to understand and interpret data in a variety of formats.
  • Booking a variety of appointments such as antenatal and New Birth visits into clinician’s electronic diaries.

FAQs

What positions are available for the 0 to 19 Admin Hub Administrator role?

We are looking to hire one full-time candidate and one part-time candidate for the position.

What skills are required for this job?

The successful candidate should have excellent communication and interpersonal skills, the ability to manage time effectively, multi-task, and work autonomously, along with good IT skills, especially in Microsoft Outlook, Word, and Excel.

What types of tasks will I be responsible for?

You will be responsible for providing secretarial and administrative support, answering emails and phone calls, inputting data into the Paris Health IT system, typing letters for staff, booking appointments, and covering reception duties.

Is knowledge of medical terminology necessary for this role?

While it's not explicitly stated, a good understanding of healthcare-related terms and the ability to interpret data in various formats would be beneficial in this role.

Will there be opportunities for professional development?

Yes, the 0 to 19 Admin Hub is committed to continuous development, and we encourage new ideas and experiences that can enhance our service to the community.

How do I apply for this job?

You can express your interest or request further details by contacting Sasha Hine, the Admin Hub Coordinator, via email at sasha.hine@nhs.net or by calling 01803 320603.

What is the work environment like in the 0 to 19 Admin Hub?

The work environment is busy and collaborative, with a focus on providing effective support to the 0 to 19 Torbay Partnership teams and ensuring high-quality service delivery.

Are flexible working hours available?

The job description mentions a flexible approach to work, though specifics on flexible hours may need to be discussed directly with the Admin Hub Coordinator during the application process.

Is prior experience in a similar role required?

While prior office experience is advantageous, the focus is on a good standard of education and relevant skills rather than extensive experience in a similar role.

What qualities are you looking for in a candidate?

We are looking for a positive, dynamic, and hard-working individual who can collaborate well within a team and contribute new ideas and perspectives to improve our services.

Torbay and South Devon NHS Foundation Trust

Better health and care for all

Science & Healthcare
Industry
5001-10,000
Employees
1948
Founded Year

Mission & Purpose

Torbay and South Devon NHS Foundation Trust is a healthcare organisation in the UK that provides a wide range of medical and community services. This includes hospital care, community health services, adult social care, and mental health support across Torbay and South Devon. The Trust's mission is to deliver high-quality, compassionate care, ensuring patients and their families receive seamless, integrated support. Their purpose is to improve the health and well-being of the local community by offering personalised, patient-centred care.