FAQs
What is the starting salary for the Claims Investigator 3 position?
The starting salary for this position traditionally starts at $42,900.00 but may be commensurate with education or work experience.
What qualifications are required to apply for the Claims Investigator 3 position?
You must have a High School Diploma or High School Equivalent (HSE) or three (3) years of comparable experience, and you must have successfully completed the Claims Investigator Trainee Program.
Is there room for advancement in this position?
Yes, this role may be utilized in a supervisory capacity based on agency needs.
What types of benefits does the State of Indiana offer to full-time employees?
The State of Indiana offers a comprehensive benefits package that includes medical, vision, and dental plans, wellness rewards, a health savings account, flexible work scheduling options, pension plans, paid leave, education reimbursement, and more.
Will I need to participate in appeals hearings?
Yes, Claims Investigators can be expected to participate in appeals hearings in front of an Administrative Law Judge via telephone.
What characteristics are important for success in this role?
Important characteristics for success include the ability to work well under pressure, make quick and efficient decisions, have attention to detail, communicate effectively, and navigate multiple computer systems efficiently.
How does the State of Indiana ensure diversity and inclusion in the workplace?
The State of Indiana is committed to creating a welcoming and equitable workplace and is proud to be an equal opportunity employer. They aim to create a workforce that is representative of Indiana's population.
What is the work location for the Claims Investigator 3 position?
This position is located in the Indianapolis office, with flexible work available once all required training is completed.
Are there any specific knowledge requirements for this position?
Yes, candidates must quickly acquire general knowledge of state and federal statutes, administrative rules, case law regarding unemployment insurance, and have the ability to recognize and detect potential instances of fraud.
How can individuals with disabilities receive assistance during the application process?
Individuals with disabilities can request reasonable accommodations by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.