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2833 - Court Clerk

Applications are closed

  • Job
    Full-time
    Mid & Senior Level
  • Legal
    People, HR & Administration
  • Cardiff

Requirements

  • Effective communication skills both written and verbal.
  • Effective analytical and numerical skills with proven ability to solve problems and make decisions.
  • Effective interpersonal skills
  • Ability to feedback to others constructively.
  • Established knowledge of Microsoft office.
  • Experience of Coaching and Mentoring.
  • Knowledge of key priorities for organisation and how these relate to and impact on specific business unit and across Case Management as a whole.
  • The role holder is someone who enjoys leading a team working in a fast-changing environment.

Responsibilities

  • Plan and allocate team resources to meet key performance indicators and targets, including quality and productivity. Collate and analyse data to inform decisions, reporting to the Team Manager, escalating issues as they emerge and helping to identify and implement effective solutions.
  • Support team members to achieve their potential, including conducting 1-2-1 meetings, touch point meetings, absence review meetings, mentoring, coaching, setting objectives and developing training plans.
  • Tackle problems with performance, understanding the causes and supporting staff to overcome these. Effectively manage both team and individual performance, addressing any issues as they arise in line with the HR policies.
  • Be aware of risks in internal processes, including Health and Safety and Information Awareness. Ensure risks are logged, relevant managers made aware and appropriate action taken.
  • Support team engagement and communication, delivering team briefings and cascading messages. Take a leading role in team meetings, encouraging the sharing of views, ideas, and solutions.
  • Take part in the recruitment and selection of staff: short listing, interview panels, deliver new starter inductions.
  • If there is capacity, the post holder may also undertake some Caseworker tasks and deal with escalated/complex communications.

FAQs

What is the salary range for the Court Clerk position?

The salary range for the Court Clerk position is £28,312 - £30,011.

What type of working patterns are available for this role?

The role offers Full Time, Part Time, Part Time/Job Share, and Flexible Working options.

Where is the job location?

The job is located in Cardiff, Wales.

When is the closing date for applications?

The closing date for applications is 21-Feb-2025.

What kind of experience is required for this position?

Applicants should have effective communication, analytical, and interpersonal skills, along with established knowledge of Microsoft Office.

Is prior coaching or mentoring experience a requirement for the role?

While coaching and mentoring experience is desirable, it is not a mandatory requirement.

What is the process if I want to attend the webinars for more information about the role?

You can register your interest to attend the webinars scheduled on 12 February at 10 am and 18 February at 11 am for more information.

Will I be required to submit a CV with my application?

No, a CV is not required. Instead, you need to provide a Statement of Suitability.

What assessment methods will be used during the interview process?

The interview process will assess strengths, relevant behaviors such as Delivering at Pace, Developing Self & Others, and Leadership.

What are the minimum working hours for this position?

The standard full-time working hours are 37 hours per week.

Do you offer benefits for annual leave?

Yes, the role offers 25 days of annual leave on appointment, increasing to 30 days after five years of service.

What pension options are available to employees?

The Civil Service offers a choice of pension schemes, allowing you to choose the one that best suits your needs.

Is training provided to employees in this position?

Yes, the Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

What is the minimum percentage of office attendance required for hybrid working?

Employees are expected to spend a minimum of 60% of their working time in an office, subject to local capacity.

Are there initiatives in place for diversity and inclusion within the organization?

Yes, the Civil Service is committed to attracting and investing in talent regardless of background, and there are employee-run networks established for support and representation.

How can I contact for assistance regarding the application process?

You can call 0845 241 5358 or email moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk for any assistance.

We protect & advance the UK's principles of justice, working to deliver a world-class justice system for all.

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