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This is the official LinkedIn page of the UK Ministry of Justice.

Government

Ministry of Justice

We protect & advance the UK's principles of justice, working to deliver a world-class justice system for all.

You must possess strong organizational skills, attention to detail, effective communication abilities, and be able to work in a fast-paced environment while maintaining professionalism.

You will assist in court proceedings, manage case files, ensure proper order in the courtroom, assist judges and jurors, and provide support to the public attending hearings.

Exeter

<div></div>
<div>
 <div>
  Salary 
  <div></div>
  <div>
   <div>
    £22,096 
   </div>
  </div>
 </div>
 <div>
  Number of jobs available 
  <div></div>
  <div>
   <div>
    4 
   </div>
  </div>
 </div>
 <div>
  Detail of reserve list 
  <div></div>
  <div>
   <div>
    12 Months 
   </div>
  </div>
 </div>
 <div>
  Region 
  <div></div>
  <div>
   <div>
    South West 
   </div>
  </div>
 </div>
 <div>
  City/Town 
  <div></div>
  <div>
   <div>
    Exeter 
   </div>
  </div>
 </div>
 <div>
  Building/Site 
  <div></div>
  <div>
   <div>
    Exeter Crown &amp; County, EX1 1UH 
   </div>
  </div>
 </div>
 <div>
  Grade 
  <div></div>
  <div>
   <div>
    AA 
   </div>
  </div>
 </div>
 <div>
  Organisation Grade for MoJ 
  <div></div>
  <div>
   <div>
    AA 
   </div>
  </div>
 </div>
 <div>
  Post Type 
  <div></div>
  <div>
   <div>
    Fixed Term 
   </div>
  </div>
 </div>
 <div>
  Duration of appointment 
  <div></div>
  <div>
   <div>
    Up to 6 months 
   </div>
  </div>
 </div>
 <div>
  Working Pattern 
  <div></div>
  <div>
   <div>
    Full Time, Part Time, Part Time/Job Share, Flexible Working 
   </div>
  </div>
 </div>
 <div>
  Role Type 
  <div></div>
  <div>
   <div>
    Operational Delivery 
   </div>
  </div>
 </div>
 <div>
  Will the successful applicant have line manager responsibilities? 
  <div></div>
  <div>
   <div>
    No 
   </div>
  </div>
 </div>
 <div>
  Job description 
  <div></div>
  <div>
   <div>
    <p><b>Proud to serve. Proud to keep justice going.</b></p>
    <p> The Court Usher is a pivotal role in court proceedings and a vital link between court users and the Judiciary to ensure the smooth running of the hearings.</p>
    <p><b> About us</b></p>
    <p> HM Courts &amp; Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our service users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We are looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice. If you are interested in developing a career with a real purpose, please apply.</p>
    <p><b> Your role</b></p>
    <p> You will be an essential first point of contact for all the court users. There will be regular contact with the judiciary and assisting the administrative staff. You will meet members of the public, which may include vulnerable witnesses, and their legal representatives; prepare court /hearing rooms, and complete documentation, as well as ensuring the court runs efficiently. You will also carry out some general clerical work as required to support the work of HMCTS. Ushers work within a team with regular management support and are responsible for their own time.</p>
    <p><b> Your skills and experience</b></p>
    <ul>
     <li> Friendly and approachable manner with excellent customer service skills.</li>
     <li> Ability to multitask whilst working in a fast-paced environment.</li>
     <li> Good written and verbal communication skills.</li>
     <li> IT proficient with the ability to learn and adapt to different technologies and software packages.</li>
     <li> Excellent Organisational and time-keeping skills</li>
    </ul>
    <p><b> For a full job description, please read supporting document 1 included below before applying</b></p>
    <p><b> Further details:</b></p>
    <p> These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public. Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy<b> </b></p>
   </div>
  </div>
 </div>
 <div>
  The job holder must be able to fulfil all spoken aspects of the role with confidence in English or (when specified in Wales) Welsh. 
 </div>
 <div>
  Additional Information 
  <div></div>
  <div>
   <div>
    <p><b>S</b></p>
    <p><b> Working Arrangements &amp; Further Information</b></p>
    <p> The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity.</p>
    <p> Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.</p>
    <p> For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.</p>
    <p> Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.</p>
    <p> MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer.</p>
    <p> All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet.</p>
    <p><b> Flexible working hours</b></p>
    <p> The Ministry of Justice offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. MoJ welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.</p>
    <p><b> Benefits </b></p>
    <p>The MoJ offers a range of benefits:</p>
    <p><b> Annual Leave</b></p>
    <p> Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.</p>
    <p> There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.</p>
    <p><b> Pension </b></p>
    <p>The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.</p>
    <p><b> Training </b></p>
    <p>The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.</p>
    <p><b> Networks </b></p>
    <p>The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.</p>
    <p><b> Support</b></p>
    <ul>
     <li> A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.</li>
     <li> Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.</li>
     <li> For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.</li>
     <li> Paid paternity, adoption and maternity leave.</li>
     <li> Free annual sight tests for employees who use computer screens.</li>
    </ul>
    <p><b> Working for the Civil Service</b></p>
    <p> The Civil Service Code sets out the standards of behaviour expected of civil servants.</p>
    <p> We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order</p>
    <ul>
     <li> To Shared Service Connected Ltd (0845 241 5358 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@gov.sscl.com);</li>
     <li> To Ministry of Justice Resourcing team (resourcing-management-office@justice.gov.uk);</li>
     <li> To the Civil Service Commission (details available here)</li>
    </ul>
    <p> As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.</p>
    <p> For more information on applying for a role as a candidate with a disability or long-term condition, please see our Disability Confident Scheme Frequently Asked Questions webpage.</p>
    <p> You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.</p>
    <p><b> Diversity &amp; Inclusion</b></p>
    <p> The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.</p> 
   </div> 
  </div>
 </div>
 <div>
  Interview dates 
  <div></div>
  <div>
   <div>
    Expected 2nd-3rd September 
   </div>
  </div>
 </div>
 <div>
  Closing Date: 
  <div>
   <p>09/08/2024, 23:55 hours.</p> 
  </div>
 </div>
 <div>
  Contact information 
  <div></div>
  <div>
   <div>
    If you require any assistance please call 0345 241 5359 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@gov.sscl.com Please quote the job reference - 89211. 
   </div>
  </div>
 </div>
 <div>
  Please note the successful applicant will need to undertake a Disclosure and Barring Security Check for this post. 
 </div>
 <div>
  <p>To apply for roles in MOJ you will need to confirm your employment history for at least 3 years prior to the date of application so that pre-employment checks (BPSS) can be undertaken. If you have spent significant time abroad (a total of 6 months in the past 3 years) you would be required to give a reasonable account of the reasons why.</p>
  <p> For some roles you will be required to successfully complete National Security Vetting at Counter Terrorism (CTC), Security Clearance (SC) or Developed Vetting (DV) level as a condition of appointment. To meet CTC/SC/DV requirements you will normally need to have been resident in the UK for at least 3/5/10 years prior to the date of application (The level of checks that are required are stated in the advert).</p>
  <p> If you do not meet the above requirements, you may still be considered if, for example:</p>
  <ul>
   <li> You've been serving overseas with HM Forces or in some other official capacity as a representative of HM Government</li>
   <li> You were studying abroad</li>
   <li> You were living overseas with parents</li>
  </ul>
  <p> In such cases you will need to be able to provide referee cover for the period(s) of residence overseas. The duration of overseas residence and the country of abode will also be taken into account.</p> 
 </div>
 <div>
  Success Profiles 
  <div>
   <p>Success Profiles will enable a fairer and more inclusive method of recruitment by enabling us to assess the range of experiences, abilities, strengths, behaviours and technical/professional skills required for different roles. This flexible approach to recruitment focuses more on finding the right candidate for the specific role. To find out more about Success Profiles to support your application please <b>click here for further guidance</b>.</p> 
  </div>
 </div>
 <div>
  if you feel that your application has not been treated in line with the Civil Service Recruitment Principles, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance 
 </div>
 <div>
  Supporting document 1 
  <div></div>
  <div>
   <div>
    Usher JD.docx – 85KB Opens in a new window 
    <br> Converted File Usher JD.docx.pdf – 53KB Opens in a new window 
   </div>
  </div>
 </div>
 <div></div>
 <div>
  <div>
   <div>
    <div>
     <p>We have provided detail of the assessment stages and areas being assessed to help you prepare for completing your application form, and to advise of what will be assessed following this, if you successfully pass the application stage.</p>
     <br> 
    </div>
    <div>
     <div>
      <h3 class="jobSectionHeader"><b>Application form stage assessments</b></h3> 
      <div></div>
      <div>
       <div>
        <div>
         <b>Experience</b> 
        </div>
        <div>
         CV 
        </div>
        <div>
         <p><b>Use of Artificial Intelligence (AI)</b></p>
         <p> You must ensure that any evidence submitted as part of your application, including your CV, statement of suitability and behaviour examples, are truthful and factually accurate. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.</p>
         <br> 
        </div>
       </div>
      </div>
     </div>
    </div>
    <div>
     <div>
      <h3 class="jobSectionHeader"><b>Interview stage assessments</b></h3> 
      <div></div>
      <div>
       <div>
        <div>
         There is 1 interview stage for this vacancy. 
        </div>
        <div>
         <b>Behaviours</b> 
        </div>
        <div>
         Communicating and Influencing 
        </div>
        <div>
         Managing a Quality Service 
        </div>
        <div>
         Strengths may also be assessed at interview but these are not shared in advance. 
        </div>
       </div>
      </div>
     </div>
    </div>
   </div>
  </div>
 </div>
 <div>
  <p><b>A Great Place to Work for Veterans</b></p>
  <p> The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.<br> For further details about the initiative and eligibility requirements visit : https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans</p> 
 </div>
 <div>
  <p><b>Redeployment Interview Scheme</b></p>
  <p> Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ are committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.</p>
  <p> MoJ are able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidate's will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.</p> 
 </div>
 <div></div>
 <div>
  <div>
   <div>
    <div>
     <p>This job is broadly open to the following groups:</p>
     <ul>
      <li>UK nationals</li>
      <li>nationals of the Republic of Ireland</li>
      <li>nationals of Commonwealth countries who have the right to work in the UK</li>
      <li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families</li>
      <li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li>
      <li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li>
      <li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li>
     </ul>
     <p> Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules</p>
    </div>
   </div>
  </div>
 </div>
</div>



 
  Salary 
  
  
   
    £22,096 
   
  
 
 
  Number of jobs available 
  
  
   
    4 
   
  
 
 
  Detail of reserve list 
  
  
   
    12 Months 
   
  
 
 
  Region 
  
  
   
    South West 
   
  
 
 
  City/Town 
  
  
   
    Exeter 
   
  
 
 
  Building/Site 
  
  
   
    Exeter Crown & County, EX1 1UH 
   
  
 
 
  Grade 
  
  
   
    AA 
   
  
 
 
  Organisation Grade for MoJ 
  
  
   
    AA 
   
  
 
 
  Post Type 
  
  
   
    Fixed Term 
   
  
 
 
  Duration of appointment 
  
  
   
    Up to 6 months 
   
  
 
 
  Working Pattern 
  
  
   
    Full Time, Part Time, Part Time/Job Share, Flexible Working 
   
  
 
 
  Role Type 
  
  
   
    Operational Delivery 
   
  
 
 
  Will the successful applicant have line manager responsibilities? 
  
  
   
    No 
   
  
 
 
  Job description 
  
  
   
    Proud to serve. Proud to keep justice going.
     The Court Usher is a pivotal role in court proceedings and a vital link between court users and the Judiciary to ensure the smooth running of the hearings.
     About us
     HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our service users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We are looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice. If you are interested in developing a career with a real purpose, please apply.
     Your role
     You will be an essential first point of contact for all the court users. There will be regular contact with the judiciary and assisting the administrative staff. You will meet members of the public, which may include vulnerable witnesses, and their legal representatives; prepare court /hearing rooms, and complete documentation, as well as ensuring the court runs efficiently. You will also carry out some general clerical work as required to support the work of HMCTS. Ushers work within a team with regular management support and are responsible for their own time.
     Your skills and experience
    
      Friendly and approachable manner with excellent customer service skills.
      Ability to multitask whilst working in a fast-paced environment.
      Good written and verbal communication skills.
      IT proficient with the ability to learn and adapt to different technologies and software packages.
      Excellent Organisational and time-keeping skills
    
     For a full job description, please read supporting document 1 included below before applying
     Further details:
     These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public. Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy 
   
  
 
 
  The job holder must be able to fulfil all spoken aspects of the role with confidence in English or (when specified in Wales) Welsh. 
 
 
  Additional Information 
  
  
   
    S
     Working Arrangements & Further Information
     The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity.
     Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.
     For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.
     Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.
     MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer.
     All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet.
     Flexible working hours
     The Ministry of Justice offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. MoJ welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.
     Benefits 
    The MoJ offers a range of benefits:
     Annual Leave
     Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.
     There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.
     Pension 
    The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.
     Training 
    The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
     Networks 
    The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.
     Support
    
      A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
      Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
      For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.
      Paid paternity, adoption and maternity leave.
      Free annual sight tests for employees who use computer screens.
    
     Working for the Civil Service
     The Civil Service Code sets out the standards of behaviour expected of civil servants.
     We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order
    
      To Shared Service Connected Ltd (0845 241 5358 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@gov.sscl.com);
      To Ministry of Justice Resourcing team (resourcing-management-office@justice.gov.uk);
      To the Civil Service Commission (details available here)
    
     As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.
     For more information on applying for a role as a candidate with a disability or long-term condition, please see our Disability Confident Scheme Frequently Asked Questions webpage.
     You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.
     Diversity & Inclusion
     The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy. 
    
  
 
 
  Interview dates 
  
  
   
    Expected 2nd-3rd September 
   
  
 
 
  Closing Date: 
  
   09/08/2024, 23:55 hours. 
  
 
 
  Contact information 
  
  
   
    If you require any assistance please call 0345 241 5359 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@gov.sscl.com Please quote the job reference - 89211. 
   
  
 
 
  Please note the successful applicant will need to undertake a Disclosure and Barring Security Check for this post. 
 
 
  To apply for roles in MOJ you will need to confirm your employment history for at least 3 years prior to the date of application so that pre-employment checks (BPSS) can be undertaken. If you have spent significant time abroad (a total of 6 months in the past 3 years) you would be required to give a reasonable account of the reasons why.
   For some roles you will be required to successfully complete National Security Vetting at Counter Terrorism (CTC), Security Clearance (SC) or Developed Vetting (DV) level as a condition of appointment. To meet CTC/SC/DV requirements you will normally need to have been resident in the UK for at least 3/5/10 years prior to the date of application (The level of checks that are required are stated in the advert).
   If you do not meet the above requirements, you may still be considered if, for example:
  
    You've been serving overseas with HM Forces or in some other official capacity as a representative of HM Government
    You were studying abroad
    You were living overseas with parents
  
   In such cases you will need to be able to provide referee cover for the period(s) of residence overseas. The duration of overseas residence and the country of abode will also be taken into account. 
 
 
  Success Profiles 
  
   Success Profiles will enable a fairer and more inclusive method of recruitment by enabling us to assess the range of experiences, abilities, strengths, behaviours and technical/professional skills required for different roles. This flexible approach to recruitment focuses more on finding the right candidate for the specific role. To find out more about Success Profiles to support your application please click here for further guidance. 
  
 
 
  if you feel that your application has not been treated in line with the Civil Service Recruitment Principles, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance 
 
 
  Supporting document 1 
  
  
   
    Usher JD.docx – 85KB Opens in a new window 
     Converted File Usher JD.docx.pdf – 53KB Opens in a new window 
   
  
 
 
 
  
   
    
     We have provided detail of the assessment stages and areas being assessed to help you prepare for completing your application form, and to advise of what will be assessed following this, if you successfully pass the application stage.
      
    
    
     
      Application form stage assessments 
      
      
       
        
         Experience 
        
        
         CV 
        
        
         Use of Artificial Intelligence (AI)
          You must ensure that any evidence submitted as part of your application, including your CV, statement of suitability and behaviour examples, are truthful and factually accurate. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.
          
        
       
      
     
    
    
     
      Interview stage assessments 
      
      
       
        
         There is 1 interview stage for this vacancy. 
        
        
         Behaviours 
        
        
         Communicating and Influencing 
        
        
         Managing a Quality Service 
        
        
         Strengths may also be assessed at interview but these are not shared in advance. 
        
       
      
     
    
   
  
 
 
  A Great Place to Work for Veterans
   The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces. For further details about the initiative and eligibility requirements visit : https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans 
 
 
  Redeployment Interview Scheme
   Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ are committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.
   MoJ are able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidate's will not be eligible for the Redeployment Interview Scheme if they are applying on promotion. 
 
 
 
  
   
    
     This job is broadly open to the following groups:
     
      UK nationals
      nationals of the Republic of Ireland
      nationals of Commonwealth countries who have the right to work in the UK
      nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families
      nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
      individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
      Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
     
      Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules
    
   
  
 


Court Usher - Ministry of Justice

Court Usher

You must have strong communication skills, initiative, IT proficiency, basic numeric skills, and the ability to use databases effectively.

You will manage offender and victim data, coordinate relationships with services, prepare case records, handle communications, support meetings, arrange appointments, and ensure compliance with procedures.

Legal

London

<p>Salary £22,096 - £24,718</p><p>Number of jobs available 2</p><p>Detail of reserve list 12 Months</p><p>Region North West</p><p>City/Town Runcorn , Warrington</p><p>Building/Site NPS GROUND FLOOR NORTON HOUSE RUNCORN, WA7 2UR, NPS UNITS 3 &amp; 4 BANKSIDE WARRINGTON</p><p>Grade Other</p><p>Organisation Grade for HMPPS NPS Pay Band 2 National</p><p>Post Type Permanent</p><p>Working Pattern Full Time, Part Time</p><p>Role Type Operational Delivery</p><p>Will the successful applicant have line manager responsibilities? No</p><p>Job description <strong>Overview of the job</strong></p><p>This is an administrative job within the National Probation Service.</p><p><strong> Summary</strong></p><p>The jobholder will provide administrative support within the National Probation Service (NPS), ensuring that staff and service users are supported through efficient processes, maintaining administration systems within specified timescales in order to promote the achievement of team and Divisional objectives.</p><p>In line with NPS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.</p><p>This role may involve some out of hours work.</p><p>The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.</p><p><strong> Responsibilities, Activities &amp; Duties</strong></p><p>The job holder will be required to carry out the following responsibilities, activities and duties:</p><ul><li>Responsible for setting up and maintaining accurate offender and victim information on relevant approved databases.</li><li>Ensure the effective administration of referrals to and relationships between offender management, victims, interventions, service providers and external agencies and partnerships to enhance positive outcomes, manage risk, and reduce reoffending.</li><li>Prepare, maintain and collate case and other records, files and management information, in accordance with the standards required.</li><li>Receive and distribute information and communications in an appropriate manner, e.g. telephone, paper, e-mail.</li><li>Provide cover for an effective and efficient reception and telephone enquiry service</li><li>Act as single point of contact within unit for specialist area of work as required</li><li>Deal fairly, effectively and firmly with a range of Service users, some of whom may be in crisis, distress or who may display inappropriate or aggressive behaviour, and to seek appropriate support in accordance with the circumstances and office procedures.</li><li>Make practical arrangements such as appointments, directions, etc., for the implementation of the Sentence Plan.</li><li>Carry out enforcement administration as required.</li><li>Where necessary, issue petty cash /vouchers/warrants for travel costs etc, maintaining appropriate records in line with local office financial procedures.</li><li>Organise the availability of appropriate equipment, materials, and facilities for activities relating to the management of cases.</li><li>Report faulty equipment and / or materials to Manager and arrange for replacement/ repair as agreed.</li><li>Maintain appropriate systems to ensure the effective use of general unit resources and make recommendations for improvement as necessary.</li><li>Undertake specific Visor administration tasks in accordance with the procedures</li><li>Attend meetings as appropriate. Provide support to meetings as required including organising agenda, taking and , distributing notes/minutes and action points</li><li>Ensure all activities are conducted in accordance with Health and Safety policies and procedures, undertake equipment tests as required.</li><li>Provide cover within the unit and to other units within the LDU and Division as appropriate.</li><li>Carry out safeguarding children duties in accordance with the NPS statutory responsibilities and agency policies</li><li>Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes, challenge anti-social behaviour and attitudes.</li><li>To work within the aims and values of NPS and NOMS</li></ul><p>The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under Job Evaluation and shall be discussed in the first instance with the Job Holder.</p><p><strong> Behaviours</strong></p><ul><li>Delivering at Pace</li><li>Making Effective Decisions</li><li>Working Together</li><li>Changing and Improving</li><li>Managing a Quality Service</li></ul><p><strong> Essential Experience</strong></p><ul><li>Strong communication skills (verbal and written) and ability to communicate effectively with a wide range of individuals, including those who may present difficult or aggressive behaviour</li><li>Use and work on own initiative</li></ul><p>An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh</p><p><strong> Technical requirements </strong></p><ul><li>Good keyboard and IT skills including proficiency in MS Office Word, and basic skills in Excel</li><li>Possess basic numeric skills.</li></ul><p><strong> Ability</strong></p><ul><li>Ability to use databases</li></ul><p>Additional Information <strong>Working Arrangements &amp; Further Information</strong></p><p>The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.</p><p>For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.</p><p>Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.</p><p>Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the HMPPS’ Flexible Working policy.</p><p><strong>Eligibility</strong></p><p>All candidates are subject to security and identity checks prior to taking up post</p><p><strong> Support</strong></p><ul><li>A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.</li><li>Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.</li><li>For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.</li><li>Paid paternity, adoption and maternity leave.</li><li>Free annual sight tests for employees who use computer screens.</li></ul><p><strong> Working for the Civil Service</strong></p><p>The Civil Service Code sets out the standards of behaviour expected of civil servants.</p><p>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order</p><ul><li>To Shared Service Connected Ltd (0845 241 5358 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@gov.sscl.com);</li><li>To Ministry of Justice Resourcing team (resourcing-management-office@justice.gov.uk);</li><li>To the Civil Service Commission (details available here)</li></ul><p>As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.</p><p>You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.</p><p>For more information on applying for a role as a candidate with a disability or long-term condition, please see our Disability Confident Scheme Frequently Asked Questions webpage.</p><p><strong> Diversity &amp; Inclusion</strong></p><p>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy</p><p>Interview dates To be confirmed</p><p>Closing Date:</p><p>13/08/2024, 23:55 hours.</p><p>Contact information If you require any assistance please call 0345 241 5358 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@gov.sscl.com.</p><p>Please quote the job reference - 89208.</p><p>Success Profiles</p><p>Success Profiles will enable a fairer and more inclusive method of recruitment by enabling us to assess the range of experiences, abilities, strengths, behaviours and technical/professional skills required for different roles. This flexible approach to recruitment focuses more on finding the right candidate for the specific role. To find out more about Success Profiles to support your application please <strong>click here for further guidance</strong>.</p><p>if you feel that your application has not been treated in line with the Civil Service Recruitment Principles, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance</p><p>We have provided detail of the assessment stages and areas being assessed to help you prepare for completing your application form, and to advise of what will be assessed following this, if you successfully pass the application stage.</p><p><br></p><h3><strong>Application form stage assessments</strong></h3><p><strong>Behaviours</strong></p><p>Making Effective Decisions - 250 word limit</p><p>Delivering at Pace - 250 word limit</p><p>Managing a Quality Service - 250 word limit</p><p><strong>Experience</strong></p><p>CV</p><p>A sift based on the lead behaviour, Making Effective Decisions, may be held if a large number of applications are received. If a large number of applications remain after the initial sift, your application will be progressed to a full sift, where all behaviours will then be considered.</p><p><strong>Use of Artificial Intelligence (AI)</strong></p><p>You must ensure that any evidence submitted as part of your application, including your CV, statement of suitability and behaviour examples, are truthful and factually accurate. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.</p><p><br></p><h3><strong>Interview stage assessments</strong></h3><p>There is 1 interview stage for this vacancy.</p><p><strong>Behaviours</strong></p><p>Making Effective Decisions</p><p>Delivering at Pace</p><p>Managing a Quality Service</p><p>Strengths may also be assessed at interview but these are not shared in advance.</p><p><strong>A Great Place to Work for Veterans</strong></p><p>The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.</p><p>For further details about the initiative and eligibility requirements visit : https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans</p><p><strong>Redeployment Interview Scheme</strong></p><p>Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ are committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.</p><p>MoJ are able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidate's will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.</p><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><p>Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules</p>

Salary £22,096 - £24,718Number of jobs available 2Detail of reserve list 12 MonthsRegion North WestCity/Town Runcorn , WarringtonBuilding/Site NPS GROUND FLOOR NORTON HOUSE RUNCORN, WA7 2UR, NPS UNITS 3 & 4 BANKSIDE WARRINGTONGrade OtherOrganisation Grade for HMPPS NPS Pay Band 2 NationalPost Type PermanentWorking Pattern Full Time, Part TimeRole Type Operational DeliveryWill the successful applicant have line manager responsibilities? NoJob description Overview of the jobThis is an administrative job within the National Probation Service. SummaryThe jobholder will provide administrative support within the National Probation Service (NPS), ensuring that staff and service users are supported through efficient processes, maintaining administration systems within specified timescales in order to promote the achievement of team and Divisional objectives.In line with NPS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.This role may involve some out of hours work.The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position. Responsibilities, Activities & DutiesThe job holder will be required to carry out the following responsibilities, activities and duties:Responsible for setting up and maintaining accurate offender and victim information on relevant approved databases.Ensure the effective administration of referrals to and relationships between offender management, victims, interventions, service providers and external agencies and partnerships to enhance positive outcomes, manage risk, and reduce reoffending.Prepare, maintain and collate case and other records, files and management information, in accordance with the standards required.Receive and distribute information and communications in an appropriate manner, e.g. telephone, paper, e-mail.Provide cover for an effective and efficient reception and telephone enquiry serviceAct as single point of contact within unit for specialist area of work as requiredDeal fairly, effectively and firmly with a range of Service users, some of whom may be in crisis, distress or who may display inappropriate or aggressive behaviour, and to seek appropriate support in accordance with the circumstances and office procedures.Make practical arrangements such as appointments, directions, etc., for the implementation of the Sentence Plan.Carry out enforcement administration as required.Where necessary, issue petty cash /vouchers/warrants for travel costs etc, maintaining appropriate records in line with local office financial procedures.Organise the availability of appropriate equipment, materials, and facilities for activities relating to the management of cases.Report faulty equipment and / or materials to Manager and arrange for replacement/ repair as agreed.Maintain appropriate systems to ensure the effective use of general unit resources and make recommendations for improvement as necessary.Undertake specific Visor administration tasks in accordance with the proceduresAttend meetings as appropriate. Provide support to meetings as required including organising agenda, taking and , distributing notes/minutes and action pointsEnsure all activities are conducted in accordance with Health and Safety policies and procedures, undertake equipment tests as required.Provide cover within the unit and to other units within the LDU and Division as appropriate.Carry out safeguarding children duties in accordance with the NPS statutory responsibilities and agency policiesDemonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes, challenge anti-social behaviour and attitudes.To work within the aims and values of NPS and NOMSThe duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under Job Evaluation and shall be discussed in the first instance with the Job Holder. BehavioursDelivering at PaceMaking Effective DecisionsWorking TogetherChanging and ImprovingManaging a Quality Service Essential ExperienceStrong communication skills (verbal and written) and ability to communicate effectively with a wide range of individuals, including those who may present difficult or aggressive behaviourUse and work on own initiativeAn ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh Technical requirements Good keyboard and IT skills including proficiency in MS Office Word, and basic skills in ExcelPossess basic numeric skills. AbilityAbility to use databasesAdditional Information Working Arrangements & Further InformationThe MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the HMPPS’ Flexible Working policy.EligibilityAll candidates are subject to security and identity checks prior to taking up post SupportA range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.Paid paternity, adoption and maternity leave.Free annual sight tests for employees who use computer screens. Working for the Civil ServiceThe Civil Service Code sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following orderTo Shared Service Connected Ltd (0845 241 5358 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@gov.sscl.com);To Ministry of Justice Resourcing team (resourcing-management-office@justice.gov.uk);To the Civil Service Commission (details available here)As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.For more information on applying for a role as a candidate with a disability or long-term condition, please see our Disability Confident Scheme Frequently Asked Questions webpage. Diversity & InclusionThe Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion StrategyInterview dates To be confirmedClosing Date:13/08/2024, 23:55 hours.Contact information If you require any assistance please call 0345 241 5358 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@gov.sscl.com.Please quote the job reference - 89208.Success ProfilesSuccess Profiles will enable a fairer and more inclusive method of recruitment by enabling us to assess the range of experiences, abilities, strengths, behaviours and technical/professional skills required for different roles. This flexible approach to recruitment focuses more on finding the right candidate for the specific role. To find out more about Success Profiles to support your application please click here for further guidance.if you feel that your application has not been treated in line with the Civil Service Recruitment Principles, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instanceWe have provided detail of the assessment stages and areas being assessed to help you prepare for completing your application form, and to advise of what will be assessed following this, if you successfully pass the application stage.Application form stage assessmentsBehavioursMaking Effective Decisions - 250 word limitDelivering at Pace - 250 word limitManaging a Quality Service - 250 word limitExperienceCVA sift based on the lead behaviour, Making Effective Decisions, may be held if a large number of applications are received. If a large number of applications remain after the initial sift, your application will be progressed to a full sift, where all behaviours will then be considered.Use of Artificial Intelligence (AI)You must ensure that any evidence submitted as part of your application, including your CV, statement of suitability and behaviour examples, are truthful and factually accurate. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.Interview stage assessmentsThere is 1 interview stage for this vacancy.BehavioursMaking Effective DecisionsDelivering at PaceManaging a Quality ServiceStrengths may also be assessed at interview but these are not shared in advance.A Great Place to Work for VeteransThe "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.For further details about the initiative and eligibility requirements visit : https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veteransRedeployment Interview SchemeCivil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ are committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.MoJ are able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidate's will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.This job is broadly open to the following groups:UK nationalsnationals of the Republic of Irelandnationals of Commonwealth countries who have the right to work in the UKnationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-familiesnationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil ServiceFurther information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules

Case Administrator - Ministry of Justice

<div></div>
<div>
 <div>
  Salary 
  <div></div>
  <div>
   <div>
    £22,096 - £24,718 
   </div>
  </div>
 </div>
 <div>
  Number of jobs available 
  <div></div>
  <div>
   <div>
    2 
   </div>
  </div>
 </div>
 <div>
  Detail of reserve list 
  <div></div>
  <div>
   <div>
    12 Months 
   </div>
  </div>
 </div>
 <div>
  Region 
  <div></div>
  <div>
   <div>
    North West 
   </div>
  </div>
 </div>
 <div>
  City/Town 
  <div></div>
  <div>
   <div>
    Runcorn , Warrington 
   </div>
  </div>
 </div>
 <div>
  Building/Site 
  <div></div>
  <div>
   <div>
    NPS GROUND FLOOR NORTON HOUSE RUNCORN, WA7 2UR, NPS UNITS 3 &amp; 4 BANKSIDE WARRINGTON 
   </div>
  </div>
 </div>
 <div>
  Grade 
  <div></div>
  <div>
   <div>
    Other 
   </div>
  </div>
 </div>
 <div>
  Organisation Grade for HMPPS 
  <div></div>
  <div>
   <div>
    NPS Pay Band 2 National 
   </div>
  </div>
 </div>
 <div>
  Post Type 
  <div></div>
  <div>
   <div>
    Permanent 
   </div>
  </div>
 </div>
 <div>
  Working Pattern 
  <div></div>
  <div>
   <div>
    Full Time, Part Time 
   </div>
  </div>
 </div>
 <div>
  Role Type 
  <div></div>
  <div>
   <div>
    Operational Delivery 
   </div>
  </div>
 </div>
 <div>
  Will the successful applicant have line manager responsibilities? 
  <div></div>
  <div>
   <div>
    No 
   </div>
  </div>
 </div>
 <div>
  Job description 
  <div></div>
  <div>
   <div>
    <p><b>Overview of the job</b></p>
    <p> This is an administrative job within the National Probation Service.</p>
    <p><b> Summary</b></p>
    <p> The jobholder will provide administrative support within the National Probation Service (NPS), ensuring that staff and service users are supported through efficient processes, maintaining administration systems within specified timescales in order to promote the achievement of team and Divisional objectives.</p>
    <p> In line with NPS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.</p>
    <p> This role may involve some out of hours work.</p>
    <p> The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.</p>
    <p><b> Responsibilities, Activities &amp; Duties</b></p>
    <p> The job holder will be required to carry out the following responsibilities, activities and duties:</p>
    <ul>
     <li> Responsible for setting up and maintaining accurate offender and victim information on relevant approved databases.</li>
     <li> Ensure the effective administration of referrals to and relationships between offender management, victims, interventions, service providers and external agencies and partnerships to enhance positive outcomes, manage risk, and reduce reoffending.</li>
     <li> Prepare, maintain and collate case and other records, files and management information, in accordance with the standards required.</li>
     <li> Receive and distribute information and communications in an appropriate manner, e.g. telephone, paper, e-mail.</li>
     <li> Provide cover for an effective and efficient reception and telephone enquiry service</li>
     <li> Act as single point of contact within unit for specialist area of work as required</li>
     <li> Deal fairly, effectively and firmly with a range of Service users, some of whom may be in crisis, distress or who may display inappropriate or aggressive behaviour, and to seek appropriate support in accordance with the circumstances and office procedures.</li>
     <li> Make practical arrangements such as appointments, directions, etc., for the implementation of the Sentence Plan.</li>
     <li> Carry out enforcement administration as required.</li>
     <li> Where necessary, issue petty cash /vouchers/warrants for travel costs etc, maintaining appropriate records in line with local office financial procedures.</li>
     <li> Organise the availability of appropriate equipment, materials, and facilities for activities relating to the management of cases.</li>
     <li> Report faulty equipment and / or materials to Manager and arrange for replacement/ repair as agreed.</li>
     <li> Maintain appropriate systems to ensure the effective use of general unit resources and make recommendations for improvement as necessary.</li>
     <li> Undertake specific Visor administration tasks in accordance with the procedures</li>
     <li> Attend meetings as appropriate. Provide support to meetings as required including organising agenda, taking and , distributing notes/minutes and action points</li>
     <li> Ensure all activities are conducted in accordance with Health and Safety policies and procedures, undertake equipment tests as required.</li>
     <li> Provide cover within the unit and to other units within the LDU and Division as appropriate.</li>
     <li> Carry out safeguarding children duties in accordance with the NPS statutory responsibilities and agency policies</li>
     <li> Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes, challenge anti-social behaviour and attitudes.</li>
     <li> To work within the aims and values of NPS and NOMS</li>
    </ul>
    <p> The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under Job Evaluation and shall be discussed in the first instance with the Job Holder.</p>
    <p><b> Behaviours</b></p>
    <ul>
     <li> Delivering at Pace</li>
     <li> Making Effective Decisions</li>
     <li> Working Together</li>
     <li> Changing and Improving</li>
     <li> Managing a Quality Service</li>
    </ul>
    <p><b> Essential Experience</b></p>
    <ul>
     <li> Strong communication skills (verbal and written) and ability to communicate effectively with a wide range of individuals, including those who may present difficult or aggressive behaviour</li>
     <li> Use and work on own initiative</li>
    </ul>
    <p> An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh</p>
    <p><b> Technical requirements </b></p>
    <ul>
     <li>Good keyboard and IT skills including proficiency in MS Office Word, and basic skills in Excel</li>
     <li> Possess basic numeric skills.</li>
    </ul>
    <p><b> Ability</b></p>
    <ul>
     <li> Ability to use databases</li>
    </ul> 
   </div>
  </div>
 </div>
 <div>
  Additional Information 
  <div></div>
  <div>
   <div>
    <p><b>Working Arrangements &amp; Further Information</b></p>
    <p> The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.</p>
    <p> For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.</p>
    <p> Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.</p>
    <p> Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the HMPPS’ Flexible Working policy.</p>
    <p><b> Benefits</b></p>
    <p> The MoJ offers a range of benefits:</p>
    <p><b> Annual Leave </b></p>
    <p>Annual leave is 25 days on appointment and will increase to 30 days after five years’ service, plus public holidays. Leave for part-time and job share posts will be calculated on a pro-rata basis</p>
    <p><b> Pension</b></p>
    <p> The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF). Please visit www.gmpf.org.uk for further information.</p>
    <p> Please note: Any current Civil Servant who is a member of the PCSPS, by accepting an offer of employment to the National Probation Services will be opted out of the PCSPS and auto enrolled into the Local Government Pension Scheme.</p>
    <p><b> Training</b></p>
    <p> The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.</p>
    <p><b> Networks </b></p>
    <p>The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender.</p>
    <p><b> Eligibility</b></p>
    <p> All candidates are subject to security and identity checks prior to taking up post</p>
    <p><b> Support</b></p>
    <ul>
     <li> A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.</li>
     <li> Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.</li>
     <li> For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.</li>
     <li> Paid paternity, adoption and maternity leave.</li>
     <li> Free annual sight tests for employees who use computer screens.</li>
    </ul>
    <p><b> Working for the Civil Service</b></p>
    <p> The Civil Service Code sets out the standards of behaviour expected of civil servants.</p>
    <p> We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order</p>
    <ul>
     <li> To Shared Service Connected Ltd (0845 241 5358 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@gov.sscl.com);</li>
     <li> To Ministry of Justice Resourcing team (resourcing-management-office@justice.gov.uk);</li>
     <li> To the Civil Service Commission (details available here)</li>
    </ul>
    <p> As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.</p>
    <p> You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.</p>
    <p> For more information on applying for a role as a candidate with a disability or long-term condition, please see our Disability Confident Scheme Frequently Asked Questions webpage.</p>
    <p><b> Diversity &amp; Inclusion</b></p>
    <p> The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy</p> 
   </div> 
  </div>
 </div>
 <div>
  Interview dates 
  <div></div>
  <div>
   <div>
    To be confirmed 
   </div>
  </div>
 </div>
 <div>
  Closing Date: 
  <div>
   <p>13/08/2024, 23:55 hours.</p> 
  </div>
 </div>
 <div>
  Contact information 
  <div></div>
  <div>
   <div>
    <p>If you require any assistance please call 0345 241 5358 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@gov.sscl.com.</p>
    <p> Please quote the job reference - 89208.</p> 
   </div> 
  </div>
 </div>
 <div>
  Success Profiles 
  <div>
   <p>Success Profiles will enable a fairer and more inclusive method of recruitment by enabling us to assess the range of experiences, abilities, strengths, behaviours and technical/professional skills required for different roles. This flexible approach to recruitment focuses more on finding the right candidate for the specific role. To find out more about Success Profiles to support your application please <b>click here for further guidance</b>.</p> 
  </div>
 </div>
 <div>
  if you feel that your application has not been treated in line with the Civil Service Recruitment Principles, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance 
 </div>
 <div></div>
 <div>
  <div>
   <div>
    <div>
     <p>We have provided detail of the assessment stages and areas being assessed to help you prepare for completing your application form, and to advise of what will be assessed following this, if you successfully pass the application stage.</p>
     <br> 
    </div>
    <div>
     <div>
      <h3 class="jobSectionHeader"><b>Application form stage assessments</b></h3> 
      <div></div>
      <div>
       <div>
        <div>
         <b>Behaviours</b> 
        </div>
        <div>
         Making Effective Decisions - 250 word limit 
        </div>
        <div>
         Delivering at Pace - 250 word limit 
        </div>
        <div>
         Managing a Quality Service - 250 word limit 
        </div>
        <div>
         <b>Experience</b> 
        </div>
        <div>
         CV 
        </div>
        <div>
         A sift based on the lead behaviour, Making Effective Decisions, may be held if a large number of applications are received. If a large number of applications remain after the initial sift, your application will be progressed to a full sift, where all behaviours will then be considered. 
        </div>
        <div>
         <p><b>Use of Artificial Intelligence (AI)</b></p>
         <p> You must ensure that any evidence submitted as part of your application, including your CV, statement of suitability and behaviour examples, are truthful and factually accurate. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.</p>
         <br> 
        </div>
       </div>
      </div>
     </div>
    </div>
    <div>
     <div>
      <h3 class="jobSectionHeader"><b>Interview stage assessments</b></h3> 
      <div></div>
      <div>
       <div>
        <div>
         There is 1 interview stage for this vacancy. 
        </div>
        <div>
         <b>Behaviours</b> 
        </div>
        <div>
         Making Effective Decisions 
        </div>
        <div>
         Delivering at Pace 
        </div>
        <div>
         Managing a Quality Service 
        </div>
        <div>
         Strengths may also be assessed at interview but these are not shared in advance. 
        </div>
       </div>
      </div>
     </div>
    </div>
   </div>
  </div>
 </div>
 <div>
  <p><b>A Great Place to Work for Veterans</b></p>
  <p> The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.<br> For further details about the initiative and eligibility requirements visit : https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans</p> 
 </div>
 <div>
  <p><b>Redeployment Interview Scheme</b></p>
  <p> Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ are committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.</p>
  <p> MoJ are able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidate's will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.</p> 
 </div>
 <div></div>
 <div>
  <div>
   <div>
    <div>
     <p>This job is broadly open to the following groups:</p>
     <ul>
      <li>UK nationals</li>
      <li>nationals of the Republic of Ireland</li>
      <li>nationals of Commonwealth countries who have the right to work in the UK</li>
      <li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families</li>
      <li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li>
      <li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li>
      <li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li>
     </ul>
     <p> Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules</p>
    </div>
   </div>
  </div>
 </div>
</div>

Case Administrator

You must possess strong organizational skills, attention to detail, proficiency in Microsoft Office, and excellent communication abilities to effectively support daily operations.

You will manage administrative tasks, support processes, handle communications, and assist in project coordination to ensure efficient operations within the organization.

Cardiff

<div></div>
<div>
 <div>
  Salary 
  <div></div>
  <div>
   <div>
    £25,752 - £27,116 
   </div>
  </div>
 </div>
 <div>
  Number of jobs available 
  <div></div>
  <div>
   <div>
    3 
   </div>
  </div>
 </div>
 <div>
  Detail of reserve list 
  <div></div>
  <div>
   <div>
    12 Months 
   </div>
  </div>
 </div>
 <div>
  Region 
  <div></div>
  <div>
   <div>
    Wales 
   </div>
  </div>
 </div>
 <div>
  City/Town 
  <div></div>
  <div>
   <div>
    Cardiff 
   </div>
  </div>
 </div>
 <div>
  Building/Site 
  <div></div>
  <div>
   <div>
    HM PRISON CARDIFF CARDIFF, CF24 0UG 
   </div>
  </div>
 </div>
 <div>
  Grade 
  <div></div>
  <div>
   <div>
    AO 
   </div>
  </div>
 </div>
 <div>
  Organisation Grade for HMPPS 
  <div></div>
  <div>
   <div>
    Band 3 
   </div>
  </div>
 </div>
 <div>
  Post Type 
  <div></div>
  <div>
   <div>
    Permanent 
   </div>
  </div>
 </div>
 <div>
  Working Pattern 
  <div></div>
  <div>
   <div>
    Full Time, Flexible Working 
   </div>
  </div>
 </div>
 <div>
  Role Type 
  <div></div>
  <div>
   <div>
    Administration / Corporate Support 
   </div>
  </div>
 </div>
 <div>
  Will the successful applicant have line manager responsibilities? 
  <div></div>
  <div>
   <div>
    No 
   </div>
  </div>
 </div>
 <div>
  Job description 
  <div></div>
  <div>
   <div>
    <p><b>Overview of the job</b></p>
    <p> This is an administrative job in an establishment.</p>
    <p><b> Summary</b></p>
    <p> The job holder will provide administrative support to the Business Hub maintaining finance, performance and administrative systems within specified timescales for the establishment.</p>
    <p> This is a rotational, non-operational job with no line management responsibilities.</p>
    <p><b> Responsibilities, Activities and Duties</b></p>
    <p> he job holder will be required to carry out the following responsibilities, activities and duties:</p>
    <ul>
     <li> Undertake a share of the transactional activity associated with the Business Hub. This will include processing most or all of the following categories of paperwork and inputting data ready for checking and onward transmission by the Hub Manager:</li>
    </ul>
    <p> o Performance</p>
    <p> o Audit and Compliance</p>
    <p> o Finance (Stock taking/Prisoner monies, valuables/Receivables/Reconciling expenditure/Accruals/Outgoing pay/Inter-unit charges/Cashier)</p>
    <p> o Information Assurance</p>
    <p> o Measuring the Quality of Prison Life (MQPL)</p>
    <p> o His Majesty’s Inspectorate of Prisons (HMIP) visits</p>
    <p> o Subject access requests</p>
    <p> o Official Correspondence</p>
    <p> o Complaints</p>
    <p> o Risk Register</p>
    <p> o Independent Monitoring Board (IMB)</p>
    <p> o Action Plans</p>
    <p> o Self-audit programme</p>
    <p> o Procuring goods</p>
    <p> o Vehicle maintenance</p>
    <p> o Personal Identity Number (PIN) Phone system</p>
    <p> o Ordering of staff uniform</p>
    <p> o Bank signatory</p>
    <p> o Fixed and local assets</p>
    <p> o Accounts Receivable</p>
    <p> o Inventory</p>
    <p> o Women Royal Voluntary Services</p>
    <p> o Canteen administration including Quarterly Review</p>
    <p> o IT administration</p>
    <p> Undertake other administrative tasks including:</p>
    <ul>
     <li> Organise, produce and maintain accurate records for area of work</li>
     <li> Act as contact point for all communications to the team. Prioritise and distribute communications to the appropriate person or relevant department in establishment</li>
     <li> Complete monitoring returns for area of work</li>
     <li> Input requisitions on to the finance database and process requisitions for defined area of work</li>
     <li> Co-ordinate any awareness sessions for area of work</li>
     <li> Prepare paperwork for checking by manager, conducting initial checks as required</li>
     <li> Correspond with relevant stakeholders and agencies to ensure that they are aware of information so that information is adequately shared</li>
     <li> Maintain and check establishment databases, manual filing systems and logs of information, responding within agreed timescales and producing reports as required</li>
     <li> Collate information relating to relevant Service Delivery Indicators (SDIs)</li>
     <li> Act as secretary to meetings as required including organising agenda, taking and, distributing minutes and action points</li>
    </ul>
    <p> The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.</p>
    <p> An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.</p>
    <p><b> Behaviours</b></p>
    <ul>
     <li> Changing and Improving</li>
     <li> Communicating and Influencing</li>
     <li> Working Together</li>
     <li> Managing a Quality Service</li>
     <li> Delivering at Pace</li>
    </ul>
    <p><b> Hours of Work</b></p>
    <p> 37 hour working week.</p> 
   </div> 
  </div>
 </div>
 <div>
  Welsh Job Description 
  <div></div>
  <div>
   <div>
    cymEnglish Band-3-JD__JD-227_4 0.docx – 571KB Opens in a new window 
    <br> Converted File cymEnglish Band-3-JD__JD-227_4 0.docx.pdf – 444KB Opens in a new window 
   </div>
  </div>
 </div>
 <div>
  Welsh desirable or essential 
  <div></div>
  <div>
   <div>
    Desirable 
   </div>
  </div>
 </div>
 <div>
  Additional Information 
  <div></div>
  <div>
   <div>
    <p><b>Working Arrangements &amp; Further Information</b></p>
    <p> The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.</p>
    <p> For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.</p>
    <p> Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.</p>
    <p> Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the HMPPS’ Flexible Working policy.</p>
    <p> If you are a current NPS employee, this vacancy may be available on a Loan basis for up to 2 years. Applications are invited from suitable qualified staff.</p>
    <p> The Loan/Secondment is subject to the approval of the selected candidate's Business Unit, which should be obtained before confirmation of appointment.</p>
    <p><b> Benefits</b></p>
    <p><b> Annual Leave</b></p>
    <ul>
     <li>The holiday year runs from 1 March. If you work a non standard work pattern your leave entitlement may be expressed in either hours or days as appropriate. Leave entitlement is calculated on a pro-rata basis and you will be advised of your actual entitlement on appointment. If you were appointed internally and your leave was previously calculated in days, this will continue to be the case.</li>
    </ul>
    <p><b> Bank, Public and Privilege Holidays</b></p>
    <ul>
     <li>You are entitled to 9 days (66 hours 36 minutes) in recognition of bank, public and privilege holidays. These hours are added to your annual leave allowance. There is a requirement to work some public and bank holidays subject to your shift pattern and the operational needs of the establishment</li>
    </ul>
    <p><b> Pension</b></p>
    <ul>
     <li>The Civil Service offers a choice of two pension schemes, giving you the flexibility to choose the pension that suits you best.</li>
    </ul>
    <p><b> Work Life Balance</b></p>
    <p> HM Prison &amp; Probation Service (HMPPS) is keen to encourage alternative working arrangements. Work life balance provides greater opportunities for staff to work more flexibly wherever managers and establishments can accommodate requests to do so. HMPPS offers flexible working subject to completion of a satisfactory probationary period and NVQ</p>
    <p><b> Season Ticket Advance</b></p>
    <ul>
     <li>After two months’ service, you’ll be eligible to apply for a season ticket advance to purchase a quarterly or longer-period season ticket for travel between home and your place of work</li>
    </ul>
    <p><b> Childcare Vouchers</b></p>
    <p> For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers</p>
    <p><b> Training</b></p>
    <p> HMPPS is committed to staff development and offers a range of training and development opportunities, including areas such as Equality and Diversity, Dealing with Challenging Behaviour, Suicide Prevention and Anti Bullying Programmes</p>
    <ul>
     <li>There are opportunities to access promotion programmes and HMPPS provides a variety of training appropriate to individual posts</li>
     <li>All staff receive security and diversity training and an individual induction programme into their new roles</li>
    </ul>
    <p><b> Eligibility</b></p>
    <ul>
     <li>All candidates are subject to security and identity checks prior to taking up post</li>
     <li>All external candidates are subject to 6 months probation. Internal candidates are subject to probation if they have not already served a probationary period within HMPPS</li>
     <li>All staff are required to declare whether they are a member of a group or organisation which the HMPPS considers to be racist</li>
    </ul>
    <p><b> Working for the Civil Service</b></p>
    <p> The Civil Service Code sets out the standards of behaviour expected of civil servants.</p>
    <p> We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order</p>
    <ul>
     <li> To Shared Service Connected Ltd (0845 241 5358 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@gov.sscl.com);</li>
     <li> To Ministry of Justice Resourcing team (resourcing-management-office@justice.gov.uk);</li>
     <li> To the Civil Service Commission (details available here)</li>
    </ul>
    <p> As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.</p>
    <p> You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.</p>
    <p> For more information on applying for a role as a candidate with a disability or long-term condition, please see our Disability Confident Scheme Frequently Asked Questions webpage.</p>
    <p><b> Diversity &amp; Inclusion</b></p>
    <p> The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.</p>
    <p><br> </p>
   </div>
  </div>
 </div>
 <div>
  Interview dates 
  <div></div>
  <div>
   <div>
    To be confirmed 
   </div>
  </div>
 </div>
 <div>
  Closing Date: 
  <div>
   <p>06/08/2024, 23:55 hours.</p> 
  </div>
 </div>
 <div>
  Contact information 
  <div></div>
  <div>
   <div>
    <p>If you require any assistance please call 0345 241 5358 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@gov.sscl.com.</p>
    <p> Please quote the job reference - 89152.</p> 
   </div> 
  </div>
 </div>
 <div>
  Success Profiles 
  <div>
   <p>Success Profiles will enable a fairer and more inclusive method of recruitment by enabling us to assess the range of experiences, abilities, strengths, behaviours and technical/professional skills required for different roles. This flexible approach to recruitment focuses more on finding the right candidate for the specific role. To find out more about Success Profiles to support your application please <b>click here for further guidance</b>.</p> 
  </div>
 </div>
 <div>
  if you feel that your application has not been treated in line with the Civil Service Recruitment Principles, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance 
 </div>
 <div></div>
 <div>
  <div>
   <div>
    <div>
     <p>We have provided detail of the assessment stages and areas being assessed to help you prepare for completing your application form, and to advise of what will be assessed following this, if you successfully pass the application stage.</p>
     <br> 
    </div>
    <div>
     <div>
      <h3 class="jobSectionHeader"><b>Application form stage assessments</b></h3> 
      <div></div>
      <div>
       <div>
        <div>
         <b>Behaviours</b> 
        </div>
        <div>
         Changing and Improving - 250 word limit 
        </div>
        <div>
         Communicating and Influencing - 250 word limit 
        </div>
        <div>
         Working Together - 250 word limit 
        </div>
        <div>
         Managing a Quality Service - 250 word limit 
        </div>
        <div>
         Delivering at Pace - 250 word limit 
        </div>
        <div>
         <p><b>Use of Artificial Intelligence (AI)</b></p>
         <p> You must ensure that any evidence submitted as part of your application, including your CV, statement of suitability and behaviour examples, are truthful and factually accurate. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.</p>
         <br> 
        </div>
       </div>
      </div>
     </div>
    </div>
    <div>
     <div>
      <h3 class="jobSectionHeader"><b>Interview stage assessments</b></h3> 
      <div></div>
      <div>
       <div>
        <div>
         There is 1 interview stage for this vacancy. 
        </div>
        <div>
         <b>Behaviours</b> 
        </div>
        <div>
         Changing and Improving 
        </div>
        <div>
         Communicating and Influencing 
        </div>
        <div>
         Working Together 
        </div>
        <div>
         Managing a Quality Service 
        </div>
        <div>
         Delivering at Pace 
        </div>
        <div>
         Strengths may also be assessed at interview but these are not shared in advance. 
        </div>
       </div>
      </div>
     </div>
    </div>
   </div>
  </div>
 </div>
 <div>
  <p><b>A Great Place to Work for Veterans</b></p>
  <p> The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.<br> For further details about the initiative and eligibility requirements visit : https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans</p> 
 </div>
 <div>
  <p><b>Redeployment Interview Scheme</b></p>
  <p> Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ are committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.</p>
  <p> MoJ are able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidate's will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.</p> 
 </div>
 <div></div>
 <div>
  <div>
   <div>
    <div>
     <p>This job is broadly open to the following groups:</p>
     <ul>
      <li>UK nationals</li>
      <li>nationals of the Republic of Ireland</li>
      <li>nationals of Commonwealth countries who have the right to work in the UK</li>
      <li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families</li>
      <li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li>
      <li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li>
      <li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li>
     </ul>
     <p> Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules</p>
    </div>
   </div>
  </div>
 </div>
</div>



 
  Salary 
  
  
   
    £25,752 - £27,116 
   
  
 
 
  Number of jobs available 
  
  
   
    3 
   
  
 
 
  Detail of reserve list 
  
  
   
    12 Months 
   
  
 
 
  Region 
  
  
   
    Wales 
   
  
 
 
  City/Town 
  
  
   
    Cardiff 
   
  
 
 
  Building/Site 
  
  
   
    HM PRISON CARDIFF CARDIFF, CF24 0UG 
   
  
 
 
  Grade 
  
  
   
    AO 
   
  
 
 
  Organisation Grade for HMPPS 
  
  
   
    Band 3 
   
  
 
 
  Post Type 
  
  
   
    Permanent 
   
  
 
 
  Working Pattern 
  
  
   
    Full Time, Flexible Working 
   
  
 
 
  Role Type 
  
  
   
    Administration / Corporate Support 
   
  
 
 
  Will the successful applicant have line manager responsibilities? 
  
  
   
    No 
   
  
 
 
  Job description 
  
  
   
    Overview of the job
     This is an administrative job in an establishment.
     Summary
     The job holder will provide administrative support to the Business Hub maintaining finance, performance and administrative systems within specified timescales for the establishment.
     This is a rotational, non-operational job with no line management responsibilities.
     Responsibilities, Activities and Duties
     he job holder will be required to carry out the following responsibilities, activities and duties:
    
      Undertake a share of the transactional activity associated with the Business Hub. This will include processing most or all of the following categories of paperwork and inputting data ready for checking and onward transmission by the Hub Manager:
    
     o Performance
     o Audit and Compliance
     o Finance (Stock taking/Prisoner monies, valuables/Receivables/Reconciling expenditure/Accruals/Outgoing pay/Inter-unit charges/Cashier)
     o Information Assurance
     o Measuring the Quality of Prison Life (MQPL)
     o His Majesty’s Inspectorate of Prisons (HMIP) visits
     o Subject access requests
     o Official Correspondence
     o Complaints
     o Risk Register
     o Independent Monitoring Board (IMB)
     o Action Plans
     o Self-audit programme
     o Procuring goods
     o Vehicle maintenance
     o Personal Identity Number (PIN) Phone system
     o Ordering of staff uniform
     o Bank signatory
     o Fixed and local assets
     o Accounts Receivable
     o Inventory
     o Women Royal Voluntary Services
     o Canteen administration including Quarterly Review
     o IT administration
     Undertake other administrative tasks including:
    
      Organise, produce and maintain accurate records for area of work
      Act as contact point for all communications to the team. Prioritise and distribute communications to the appropriate person or relevant department in establishment
      Complete monitoring returns for area of work
      Input requisitions on to the finance database and process requisitions for defined area of work
      Co-ordinate any awareness sessions for area of work
      Prepare paperwork for checking by manager, conducting initial checks as required
      Correspond with relevant stakeholders and agencies to ensure that they are aware of information so that information is adequately shared
      Maintain and check establishment databases, manual filing systems and logs of information, responding within agreed timescales and producing reports as required
      Collate information relating to relevant Service Delivery Indicators (SDIs)
      Act as secretary to meetings as required including organising agenda, taking and, distributing minutes and action points
    
     The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.
     An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.
     Behaviours
    
      Changing and Improving
      Communicating and Influencing
      Working Together
      Managing a Quality Service
      Delivering at Pace
    
     Hours of Work
     37 hour working week. 
    
  
 
 
  Welsh Job Description 
  
  
   
    cymEnglish Band-3-JD__JD-227_4 0.docx – 571KB Opens in a new window 
     Converted File cymEnglish Band-3-JD__JD-227_4 0.docx.pdf – 444KB Opens in a new window 
   
  
 
 
  Welsh desirable or essential 
  
  
   
    Desirable 
   
  
 
 
  Additional Information 
  
  
   
    Working Arrangements & Further Information
     The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.
     For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.
     Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.
     Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the HMPPS’ Flexible Working policy.
     If you are a current NPS employee, this vacancy may be available on a Loan basis for up to 2 years. Applications are invited from suitable qualified staff.
     The Loan/Secondment is subject to the approval of the selected candidate's Business Unit, which should be obtained before confirmation of appointment.
     Benefits
     Annual Leave
    
     The holiday year runs from 1 March. If you work a non standard work pattern your leave entitlement may be expressed in either hours or days as appropriate. Leave entitlement is calculated on a pro-rata basis and you will be advised of your actual entitlement on appointment. If you were appointed internally and your leave was previously calculated in days, this will continue to be the case.
    
     Bank, Public and Privilege Holidays
    
     You are entitled to 9 days (66 hours 36 minutes) in recognition of bank, public and privilege holidays. These hours are added to your annual leave allowance. There is a requirement to work some public and bank holidays subject to your shift pattern and the operational needs of the establishment
    
     Pension
    
     The Civil Service offers a choice of two pension schemes, giving you the flexibility to choose the pension that suits you best.
    
     Work Life Balance
     HM Prison & Probation Service (HMPPS) is keen to encourage alternative working arrangements. Work life balance provides greater opportunities for staff to work more flexibly wherever managers and establishments can accommodate requests to do so. HMPPS offers flexible working subject to completion of a satisfactory probationary period and NVQ
     Season Ticket Advance
    
     After two months’ service, you’ll be eligible to apply for a season ticket advance to purchase a quarterly or longer-period season ticket for travel between home and your place of work
    
     Childcare Vouchers
     For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers
     Training
     HMPPS is committed to staff development and offers a range of training and development opportunities, including areas such as Equality and Diversity, Dealing with Challenging Behaviour, Suicide Prevention and Anti Bullying Programmes
    
     There are opportunities to access promotion programmes and HMPPS provides a variety of training appropriate to individual posts
     All staff receive security and diversity training and an individual induction programme into their new roles
    
     Eligibility
    
     All candidates are subject to security and identity checks prior to taking up post
     All external candidates are subject to 6 months probation. Internal candidates are subject to probation if they have not already served a probationary period within HMPPS
     All staff are required to declare whether they are a member of a group or organisation which the HMPPS considers to be racist
    
     Working for the Civil Service
     The Civil Service Code sets out the standards of behaviour expected of civil servants.
     We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order
    
      To Shared Service Connected Ltd (0845 241 5358 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@gov.sscl.com);
      To Ministry of Justice Resourcing team (resourcing-management-office@justice.gov.uk);
      To the Civil Service Commission (details available here)
    
     As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.
     You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.
     For more information on applying for a role as a candidate with a disability or long-term condition, please see our Disability Confident Scheme Frequently Asked Questions webpage.
     Diversity & Inclusion
     The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.
     
   
  
 
 
  Interview dates 
  
  
   
    To be confirmed 
   
  
 
 
  Closing Date: 
  
   06/08/2024, 23:55 hours. 
  
 
 
  Contact information 
  
  
   
    If you require any assistance please call 0345 241 5358 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@gov.sscl.com.
     Please quote the job reference - 89152. 
    
  
 
 
  Success Profiles 
  
   Success Profiles will enable a fairer and more inclusive method of recruitment by enabling us to assess the range of experiences, abilities, strengths, behaviours and technical/professional skills required for different roles. This flexible approach to recruitment focuses more on finding the right candidate for the specific role. To find out more about Success Profiles to support your application please click here for further guidance. 
  
 
 
  if you feel that your application has not been treated in line with the Civil Service Recruitment Principles, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance 
 
 
 
  
   
    
     We have provided detail of the assessment stages and areas being assessed to help you prepare for completing your application form, and to advise of what will be assessed following this, if you successfully pass the application stage.
      
    
    
     
      Application form stage assessments 
      
      
       
        
         Behaviours 
        
        
         Changing and Improving - 250 word limit 
        
        
         Communicating and Influencing - 250 word limit 
        
        
         Working Together - 250 word limit 
        
        
         Managing a Quality Service - 250 word limit 
        
        
         Delivering at Pace - 250 word limit 
        
        
         Use of Artificial Intelligence (AI)
          You must ensure that any evidence submitted as part of your application, including your CV, statement of suitability and behaviour examples, are truthful and factually accurate. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.
          
        
       
      
     
    
    
     
      Interview stage assessments 
      
      
       
        
         There is 1 interview stage for this vacancy. 
        
        
         Behaviours 
        
        
         Changing and Improving 
        
        
         Communicating and Influencing 
        
        
         Working Together 
        
        
         Managing a Quality Service 
        
        
         Delivering at Pace 
        
        
         Strengths may also be assessed at interview but these are not shared in advance. 
        
       
      
     
    
   
  
 
 
  A Great Place to Work for Veterans
   The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces. For further details about the initiative and eligibility requirements visit : https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans 
 
 
  Redeployment Interview Scheme
   Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ are committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.
   MoJ are able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidate's will not be eligible for the Redeployment Interview Scheme if they are applying on promotion. 
 
 
 
  
   
    
     This job is broadly open to the following groups:
     
      UK nationals
      nationals of the Republic of Ireland
      nationals of Commonwealth countries who have the right to work in the UK
      nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families
      nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
      individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
      Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
     
      Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules
    
   
  
 


Business Administrator - Ministry of Justice

Business Administrator

You should possess strong organizational skills, attention to detail, proficiency in office software, and effective communication abilities to support administrative functions efficiently.

You will manage administrative tasks, coordinate office activities, support staff, maintain records, and ensure efficient operations within the department. Communication and organization are key.

<div></div>
<div>
 <div>
  Salary 
  <div></div>
  <div>
   <div>
    £22,940. 
   </div>
  </div>
 </div>
 <div>
  Number of jobs available 
  <div></div>
  <div>
   <div>
    4 
   </div>
  </div>
 </div>
 <div>
  Detail of reserve list 
  <div></div>
  <div>
   <div>
    12 Months 
   </div>
  </div>
 </div>
 <div>
  Region 
  <div></div>
  <div>
   <div>
    East of England 
   </div>
  </div>
 </div>
 <div>
  City/Town 
  <div></div>
  <div>
   <div>
    Bury St Edmunds 
   </div>
  </div>
 </div>
 <div>
  Building/Site 
  <div></div>
  <div>
   <div>
    Bury St Edmunds County, IP33 1TR 
   </div>
  </div>
 </div>
 <div>
  Grade 
  <div></div>
  <div>
   <div>
    AO 
   </div>
  </div>
 </div>
 <div>
  Organisation Grade for MoJ 
  <div></div>
  <div>
   <div>
    AO 
   </div>
  </div>
 </div>
 <div>
  Post Type 
  <div></div>
  <div>
   <div>
    Permanent 
   </div>
  </div>
 </div>
 <div>
  Working Pattern 
  <div></div>
  <div>
   <div>
    Full Time, Part Time, Part Time/Job Share, Flexible Working 
   </div>
  </div>
 </div>
 <div>
  Role Type 
  <div></div>
  <div>
   <div>
    Operational Delivery 
   </div>
  </div>
 </div>
 <div>
  Will the successful applicant have line manager responsibilities? 
  <div></div>
  <div>
   <div>
    No 
   </div>
  </div>
 </div>
 <div>
  Job description 
  <div></div>
  <div>
   <div>
    <p><b>Proud to serve. Proud to keep justice going.</b></p>
    <p> Our Administrative Officers within the Maintenance Enforcement Business Centre (MEBC) service play a critical role, providing excellent administrative support and customer service to Tribunal users, judiciary and management.</p>
    <p><b> About us</b></p>
    <p> HM Courts &amp; Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our court users and colleagues within HMCTS, where people and businesses access potentially life-changing justice.</p>
    <p> National Business Centres (NBC) manage centralised administrative and contact functions in HMCTS, and the MEBC deal with the enforcement and Case Management of Reciprocal Maintenance Orders. The basis of the work is to ensure legally agreed maintenance is paid to support the day to day living of family members, usually children.</p>
    <p> We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice. If you are interested in developing a career with a real purpose, please apply.</p>
    <p><b> Your role</b></p>
    <p> You will provide administrative support to ensure effective case management and enforcement principles are followed. The role is mainly admin based and involves interaction with parties involved in the cases such as Legal Advisors, Judiciary and stakeholders who work alongside us to administer the Orders. You will need strong IT skills and be able to adapt your written communication style to an empathetic and patient manner.</p>
    <p> You will be assigned to a team to carry out a variety of general administrative duties to progress cases through the tribunal system or provide support to other functions within HMCTS.</p>
    <p><b> Your skills and experience</b></p>
    <ul>
     <li> Friendly and approachable manner with excellent customer service skills and writing skills</li>
     <li> Ability to multitask, whilst working in a fast-paced environment.</li>
     <li> Good written and verbal communication skills.</li>
     <li> IT proficient with the ability to learn and adapt to different technologies and software packages.</li>
     <li> Excellent organisational skills.</li>
     <li> Adaptable to a changing working environment at times of review of working principles.</li>
    </ul>
    <p><b> For a full job description, please read supporting document 1 included below before applying.</b></p>
    <p><b> Further details:</b></p>
    <p> These operational roles are office based to provide HMCTS services to the public.</p>
    <p> Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy, however 20 hours a week would be the minimum we could accommodate.</p> 
   </div> 
  </div>
 </div>
 <div>
  The job holder must be able to fulfil all spoken aspects of the role with confidence in English or (when specified in Wales) Welsh. 
 </div>
 <div>
  Additional Information 
  <div></div>
  <div>
   <div>
    <p><b>Working Arrangements &amp; Further Information</b></p>
    <p> The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity.</p>
    <p> Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.</p>
    <p> For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.</p>
    <p> Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.</p>
    <p> MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer.</p>
    <p> All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet.</p>
    <p><b> Flexible working hours</b></p>
    <p> The Ministry of Justice offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. MoJ welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.</p>
    <p><b> Benefits </b></p>
    <p>The MoJ offers a range of benefits:</p>
    <p><b> Annual Leave</b></p>
    <p> Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.</p>
    <p> There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.</p>
    <p><b> Pension </b></p>
    <p>The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.</p>
    <p><b> Training </b></p>
    <p>The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.</p>
    <p><b> Networks </b></p>
    <p>The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.</p>
    <p><b> Support</b></p>
    <ul>
     <li> A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.</li>
     <li> Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.</li>
     <li> For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.</li>
     <li> Paid paternity, adoption and maternity leave.</li>
     <li> Free annual sight tests for employees who use computer screens.</li>
    </ul>
    <p><b> Working for the Civil Service</b></p>
    <p> The Civil Service Code sets out the standards of behaviour expected of civil servants.</p>
    <p> We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order</p>
    <ul>
     <li> To Shared Service Connected Ltd (0845 241 5358 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@gov.sscl.com);</li>
     <li> To Ministry of Justice Resourcing team (resourcing-management-office@justice.gov.uk);</li>
     <li> To the Civil Service Commission (details available here)</li>
    </ul>
    <p> As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.</p>
    <p> For more information on applying for a role as a candidate with a disability or long-term condition, please see our Disability Confident Scheme Frequently Asked Questions webpage.</p>
    <p> You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.</p>
    <p><b> Diversity &amp; Inclusion</b></p>
    <p> The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.</p>
    <br> 
    <p></p> 
   </div> 
  </div>
 </div>
 <div>
  Interview dates 
  <div></div>
  <div>
   <div>
    Interviews are expected to be held at the end of August 
   </div>
  </div>
 </div>
 <div>
  Closing Date: 
  <div>
   <p>07/08/2024, 23:55 hours.</p> 
  </div>
 </div>
 <div>
  Contact information 
  <div></div>
  <div>
   <div>
    If you require any assistance please call 0345 241 5359 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@gov.sscl.com Please quote the job reference - 89165. 
   </div> 
  </div>
 </div>
 <div>
  <p>To apply for roles in MOJ you will need to confirm your employment history for at least 3 years prior to the date of application so that pre-employment checks (BPSS) can be undertaken. If you have spent significant time abroad (a total of 6 months in the past 3 years) you would be required to give a reasonable account of the reasons why.</p>
  <p> For some roles you will be required to successfully complete National Security Vetting at Counter Terrorism (CTC), Security Clearance (SC) or Developed Vetting (DV) level as a condition of appointment. To meet CTC/SC/DV requirements you will normally need to have been resident in the UK for at least 3/5/10 years prior to the date of application (The level of checks that are required are stated in the advert).</p>
  <p> If you do not meet the above requirements, you may still be considered if, for example:</p>
  <ul>
   <li> You've been serving overseas with HM Forces or in some other official capacity as a representative of HM Government</li>
   <li> You were studying abroad</li>
   <li> You were living overseas with parents</li>
  </ul>
  <p> In such cases you will need to be able to provide referee cover for the period(s) of residence overseas. The duration of overseas residence and the country of abode will also be taken into account.</p> 
 </div>
 <div>
  Success Profiles 
  <div>
   <p>Success Profiles will enable a fairer and more inclusive method of recruitment by enabling us to assess the range of experiences, abilities, strengths, behaviours and technical/professional skills required for different roles. This flexible approach to recruitment focuses more on finding the right candidate for the specific role. To find out more about Success Profiles to support your application please <b>click here for further guidance</b>.</p> 
  </div>
 </div>
 <div>
  if you feel that your application has not been treated in line with the Civil Service Recruitment Principles, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance 
 </div>
 <div>
  Supporting document 1 
  <div></div>
  <div>
   <div>
    Admin Officer (AO) Job Description (MEBC).docx – 82KB Opens in a new window 
    <br> Converted File Admin Officer (AO) Job Description (MEBC).docx.pdf – 59KB Opens in a new window 
   </div>
  </div>
 </div>
 <div></div>
 <div>
  <div>
   <div>
    <div>
     <p>We have provided detail of the assessment stages and areas being assessed to help you prepare for completing your application form, and to advise of what will be assessed following this, if you successfully pass the application stage.</p>
     <br> 
    </div>
    <div>
     <div>
      <h3 class="jobSectionHeader"><b>Application form stage assessments</b></h3> 
      <div></div>
      <div>
       <div>
        <div>
         <b>Experience</b> 
        </div>
        <div>
         Statement of Suitability - 500 word limit 
        </div>
        <div>
         <p><b>Use of Artificial Intelligence (AI)</b></p>
         <p> You must ensure that any evidence submitted as part of your application, including your CV, statement of suitability and behaviour examples, are truthful and factually accurate. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.</p>
         <br> 
        </div>
       </div>
      </div>
     </div>
    </div>
    <div>
     <div>
      <h3 class="jobSectionHeader"><b>Interview stage assessments</b></h3> 
      <div></div>
      <div>
       <div>
        <div>
         There is 1 interview stage for this vacancy. 
        </div>
        <div>
         <b>Behaviours</b> 
        </div>
        <div>
         Communicating and Influencing 
        </div>
        <div>
         Managing a Quality Service 
        </div>
        <div>
         Delivering at Pace 
        </div>
        <div>
         Strengths may also be assessed at interview but these are not shared in advance. 
        </div>
       </div>
      </div>
     </div>
    </div>
   </div>
  </div>
 </div>
 <div>
  <p><b>A Great Place to Work for Veterans</b></p>
  <p> The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.<br> For further details about the initiative and eligibility requirements visit : https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans</p> 
 </div>
 <div>
  <p><b>Redeployment Interview Scheme</b></p>
  <p> Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ are committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.</p>
  <p> MoJ are able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidate's will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.</p> 
 </div>
 <div></div>
 <div>
  <div>
   <div>
    <div>
     <p>This job is broadly open to the following groups:</p>
     <ul>
      <li>UK nationals</li>
      <li>nationals of the Republic of Ireland</li>
      <li>nationals of Commonwealth countries who have the right to work in the UK</li>
      <li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families</li>
      <li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li>
      <li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li>
      <li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li>
     </ul>
     <p> Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules</p>
    </div>
   </div>
  </div>
 </div>
</div>



 
  Salary 
  
  
   
    £22,940. 
   
  
 
 
  Number of jobs available 
  
  
   
    4 
   
  
 
 
  Detail of reserve list 
  
  
   
    12 Months 
   
  
 
 
  Region 
  
  
   
    East of England 
   
  
 
 
  City/Town 
  
  
   
    Bury St Edmunds 
   
  
 
 
  Building/Site 
  
  
   
    Bury St Edmunds County, IP33 1TR 
   
  
 
 
  Grade 
  
  
   
    AO 
   
  
 
 
  Organisation Grade for MoJ 
  
  
   
    AO 
   
  
 
 
  Post Type 
  
  
   
    Permanent 
   
  
 
 
  Working Pattern 
  
  
   
    Full Time, Part Time, Part Time/Job Share, Flexible Working 
   
  
 
 
  Role Type 
  
  
   
    Operational Delivery 
   
  
 
 
  Will the successful applicant have line manager responsibilities? 
  
  
   
    No 
   
  
 
 
  Job description 
  
  
   
    Proud to serve. Proud to keep justice going.
     Our Administrative Officers within the Maintenance Enforcement Business Centre (MEBC) service play a critical role, providing excellent administrative support and customer service to Tribunal users, judiciary and management.
     About us
     HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our court users and colleagues within HMCTS, where people and businesses access potentially life-changing justice.
     National Business Centres (NBC) manage centralised administrative and contact functions in HMCTS, and the MEBC deal with the enforcement and Case Management of Reciprocal Maintenance Orders. The basis of the work is to ensure legally agreed maintenance is paid to support the day to day living of family members, usually children.
     We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice. If you are interested in developing a career with a real purpose, please apply.
     Your role
     You will provide administrative support to ensure effective case management and enforcement principles are followed. The role is mainly admin based and involves interaction with parties involved in the cases such as Legal Advisors, Judiciary and stakeholders who work alongside us to administer the Orders. You will need strong IT skills and be able to adapt your written communication style to an empathetic and patient manner.
     You will be assigned to a team to carry out a variety of general administrative duties to progress cases through the tribunal system or provide support to other functions within HMCTS.
     Your skills and experience
    
      Friendly and approachable manner with excellent customer service skills and writing skills
      Ability to multitask, whilst working in a fast-paced environment.
      Good written and verbal communication skills.
      IT proficient with the ability to learn and adapt to different technologies and software packages.
      Excellent organisational skills.
      Adaptable to a changing working environment at times of review of working principles.
    
     For a full job description, please read supporting document 1 included below before applying.
     Further details:
     These operational roles are office based to provide HMCTS services to the public.
     Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy, however 20 hours a week would be the minimum we could accommodate. 
    
  
 
 
  The job holder must be able to fulfil all spoken aspects of the role with confidence in English or (when specified in Wales) Welsh. 
 
 
  Additional Information 
  
  
   
    Working Arrangements & Further Information
     The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity.
     Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.
     For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.
     Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.
     MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer.
     All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet.
     Flexible working hours
     The Ministry of Justice offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. MoJ welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.
     Benefits 
    The MoJ offers a range of benefits:
     Annual Leave
     Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.
     There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.
     Pension 
    The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.
     Training 
    The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
     Networks 
    The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.
     Support
    
      A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
      Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
      For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.
      Paid paternity, adoption and maternity leave.
      Free annual sight tests for employees who use computer screens.
    
     Working for the Civil Service
     The Civil Service Code sets out the standards of behaviour expected of civil servants.
     We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order
    
      To Shared Service Connected Ltd (0845 241 5358 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@gov.sscl.com);
      To Ministry of Justice Resourcing team (resourcing-management-office@justice.gov.uk);
      To the Civil Service Commission (details available here)
    
     As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.
     For more information on applying for a role as a candidate with a disability or long-term condition, please see our Disability Confident Scheme Frequently Asked Questions webpage.
     You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.
     Diversity & Inclusion
     The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.
     
     
    
  
 
 
  Interview dates 
  
  
   
    Interviews are expected to be held at the end of August 
   
  
 
 
  Closing Date: 
  
   07/08/2024, 23:55 hours. 
  
 
 
  Contact information 
  
  
   
    If you require any assistance please call 0345 241 5359 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@gov.sscl.com Please quote the job reference - 89165. 
    
  
 
 
  To apply for roles in MOJ you will need to confirm your employment history for at least 3 years prior to the date of application so that pre-employment checks (BPSS) can be undertaken. If you have spent significant time abroad (a total of 6 months in the past 3 years) you would be required to give a reasonable account of the reasons why.
   For some roles you will be required to successfully complete National Security Vetting at Counter Terrorism (CTC), Security Clearance (SC) or Developed Vetting (DV) level as a condition of appointment. To meet CTC/SC/DV requirements you will normally need to have been resident in the UK for at least 3/5/10 years prior to the date of application (The level of checks that are required are stated in the advert).
   If you do not meet the above requirements, you may still be considered if, for example:
  
    You've been serving overseas with HM Forces or in some other official capacity as a representative of HM Government
    You were studying abroad
    You were living overseas with parents
  
   In such cases you will need to be able to provide referee cover for the period(s) of residence overseas. The duration of overseas residence and the country of abode will also be taken into account. 
 
 
  Success Profiles 
  
   Success Profiles will enable a fairer and more inclusive method of recruitment by enabling us to assess the range of experiences, abilities, strengths, behaviours and technical/professional skills required for different roles. This flexible approach to recruitment focuses more on finding the right candidate for the specific role. To find out more about Success Profiles to support your application please click here for further guidance. 
  
 
 
  if you feel that your application has not been treated in line with the Civil Service Recruitment Principles, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance 
 
 
  Supporting document 1 
  
  
   
    Admin Officer (AO) Job Description (MEBC).docx – 82KB Opens in a new window 
     Converted File Admin Officer (AO) Job Description (MEBC).docx.pdf – 59KB Opens in a new window 
   
  
 
 
 
  
   
    
     We have provided detail of the assessment stages and areas being assessed to help you prepare for completing your application form, and to advise of what will be assessed following this, if you successfully pass the application stage.
      
    
    
     
      Application form stage assessments 
      
      
       
        
         Experience 
        
        
         Statement of Suitability - 500 word limit 
        
        
         Use of Artificial Intelligence (AI)
          You must ensure that any evidence submitted as part of your application, including your CV, statement of suitability and behaviour examples, are truthful and factually accurate. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.
          
        
       
      
     
    
    
     
      Interview stage assessments 
      
      
       
        
         There is 1 interview stage for this vacancy. 
        
        
         Behaviours 
        
        
         Communicating and Influencing 
        
        
         Managing a Quality Service 
        
        
         Delivering at Pace 
        
        
         Strengths may also be assessed at interview but these are not shared in advance. 
        
       
      
     
    
   
  
 
 
  A Great Place to Work for Veterans
   The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces. For further details about the initiative and eligibility requirements visit : https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans 
 
 
  Redeployment Interview Scheme
   Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ are committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.
   MoJ are able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidate's will not be eligible for the Redeployment Interview Scheme if they are applying on promotion. 
 
 
 
  
   
    
     This job is broadly open to the following groups:
     
      UK nationals
      nationals of the Republic of Ireland
      nationals of Commonwealth countries who have the right to work in the UK
      nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families
      nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
      individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
      Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
     
      Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules
    
   
  
 


Administrative Officer - Ministry of Justice

Administrative Officer

You must possess strong organizational skills, attention to detail, and proficiency in administrative tasks. Knowledge of legal processes is preferred. Effective communication skills are essential.

You will manage case files, input data, schedule hearings, assist in court preparations, and ensure compliance with legal documentation standards. Maintain communication with stakeholders effectively.

Birmingham

Leicester

Coventry

Wolverhampton

Derby

Stoke-on-Trent

<div></div>
<div>
 <div>
  Salary 
  <div></div>
  <div>
   <div>
    £22,096 - £24,718 
   </div>
  </div>
 </div>
 <div>
  Number of jobs available 
  <div></div>
  <div>
   <div>
    2 
   </div>
  </div>
 </div>
 <div>
  Detail of reserve list 
  <div></div>
  <div>
   <div>
    12 Months 
   </div>
  </div>
 </div>
 <div>
  Region 
  <div></div>
  <div>
   <div>
    West Midlands 
   </div>
  </div>
 </div>
 <div>
  City/Town 
  <div></div>
  <div>
   <div>
    Leamington Spa 
   </div>
  </div>
 </div>
 <div>
  Building/Site 
  <div></div>
  <div>
   <div>
    NPS WARWICKSHIRE JUSTICE CTR LEAMINGTON SPA LEAMINGTON SPA, CV32 4EL 
   </div>
  </div>
 </div>
 <div>
  <b>Please note:</b> Some of our MoJ Office locations, such as our Liverpool Justice Collaboration Centre, require higher levels of National Security Vetting. The MoJ is working to open more Justice Collaboration Centres and Justice Satellite Offices over time. Click here to learn more about where our currently open Justice Collaboration Centres and Justice Satellite Offices are, to identify where you may be based and understand National Security Vetting requirements of each location. 
 </div>
 <div>
  Grade 
  <div></div>
  <div>
   <div>
    Other 
   </div>
  </div>
 </div>
 <div>
  Organisation Grade for HMPPS 
  <div></div>
  <div>
   <div>
    NPS Pay Band 2 National 
   </div>
  </div>
 </div>
 <div>
  Post Type 
  <div></div>
  <div>
   <div>
    Permanent 
   </div>
  </div>
 </div>
 <div>
  Working Pattern 
  <div></div>
  <div>
   <div>
    Full Time 
   </div>
  </div>
 </div>
 <div>
  Role Type 
  <div></div>
  <div>
   <div>
    Administration / Corporate Support 
   </div>
  </div>
 </div>
 <div>
  Will the successful applicant have line manager responsibilities? 
  <div></div>
  <div>
   <div>
    No 
   </div>
  </div>
 </div>
 <div>
  Job description 
  <div></div>
  <div>
   <div>
    <p><b>Overview of the job</b></p>
    <p> This is an administrative job within the Probation Service.</p>
    <p><b> Summary</b></p>
    <p> The job holder will provide administrative support within the Probation Service (PS), ensuring that staff and people on probation are supported through efficient processes, maintaining administration systems within specified timescales in order to promote the achievement of team and Divisional objectives.</p>
    <p> In line with PS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.</p>
    <p> This role may involve some out of hours work.</p>
    <p> The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.</p>
    <p><b> Responsibilities, Activities &amp; Duties</b></p>
    <p> The job holder will be required to carry out the following responsibilities, activities and duties:</p>
    <ul>
     <li> Responsible for setting up and maintaining accurate people on probation and victim information on relevant approved databases.<br> </li>
     <li> Ensure the effective administration of referrals to and relationships between offender management, victims, interventions, service providers and external agencies and partnerships to enhance positive outcomes, manage risk, and reduce reoffending.<br> </li>
     <li> Prepare, maintain and collate case and other records, files and management information, in accordance with the standards required.<br> </li>
     <li> Receive and distribute information and communications in an appropriate manner, e.g. telephone, paper, e-mail.<br> </li>
     <li> Provide cover for an effective and efficient reception and telephone enquiry service.<br> </li>
     <li> Act as single point of contact within unit for specialist area of work as required.<br> </li>
     <li> Deal fairly, effectively and firmly with a range of people on probation, some of whom may be in crisis, distress or who may display inappropriate or aggressive behaviour, and to seek appropriate support in accordance with the circumstances and office procedures.<br> </li>
     <li> Make practical arrangements such as appointments, directions, etc., for the implementation of the Sentence Plan.<br> </li>
     <li> Carry out enforcement administration as required.<br> </li>
     <li> Where necessary, issue petty cash/vouchers/warrants for travel costs etc, maintaining appropriate records in line with local office financial procedures.<br> </li>
     <li> Organise the availability of appropriate equipment, materials, and facilities for activities relating to the management of cases.<br> </li>
     <li> Report faulty equipment and/or materials to Manager and arrange for replacement/repair as agreed.<br> </li>
     <li> Maintain appropriate systems to ensure the effective use of general unit resources and make recommendations for improvement as necessary.<br> </li>
     <li> Undertake specific Visor administration tasks in accordance with the procedures.<br> </li>
     <li> Attend meetings as appropriate. Provide support to meetings as required including organising agenda, taking and distributing notes/minutes and action points.<br> </li>
     <li> Ensure all activities are conducted in accordance with Health and Safety policies and procedures, undertake equipment tests as required.<br> </li>
     <li> Provide cover within the unit and to other units within the LDU and Division as appropriate.<br> </li>
     <li> Carry out safeguarding children duties in accordance with the PS statutory responsibilities and agency policies.<br> </li>
     <li> Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes, challenge anti-social behaviour and attitudes.<br> </li>
     <li> To work within the aims and values of PS and HMPPS.</li>
    </ul>
    <p> The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.</p>
    <p> An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.</p>
    <p><b> Behaviours</b></p>
    <ul>
     <li> Delivering at Pace<br> </li>
     <li> Making Effective Decisions<br> </li>
     <li> Working Together<br> </li>
     <li> Changing and Improving</li>
     <li> Managing a Quality Service</li>
    </ul>
    <p><b> Ability</b></p>
    <ul>
     <li> Ability to use databases<br> </li>
     <li> Good keyboard and IT skills including proficiency in MS Office Word, and basic skills in Excel<br> </li>
     <li> Possess basic numeric skills</li>
    </ul>
    <p><b> Experience</b></p>
    <ul>
     <li> Strong communication skills (verbal and written) and ability to communicate effectively with a wide range of individuals, including those who may present difficult or aggressive behaviour<br> </li>
     <li> Use and work on own initiative</li>
    </ul> 
   </div>
  </div>
 </div>
 <div>
  The job holder must be able to fulfil all spoken aspects of the role with confidence in English or (when specified in Wales) Welsh. 
 </div>
 <div>
  Additional Information 
  <div></div>
  <div>
   <div>
    <p><b>Working Arrangements &amp; Further Information</b></p>
    <p> The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.</p>
    <p> For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.</p>
    <p> Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.</p>
    <p> Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the HMPPS’ Flexible Working policy.</p>
    <p><b> Benefits</b></p>
    <p> The MoJ offers a range of benefits:</p>
    <p><b> Annual Leave </b></p>
    <p>Annual leave is 25 days on appointment and will increase to 30 days after five years’ service, plus public holidays. Leave for part-time and job share posts will be calculated on a pro-rata basis</p>
    <p><b> Pension</b></p>
    <p> The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF). Please visit www.gmpf.org.uk for further information.</p>
    <p> Please note: Any current Civil Servant who is a member of the PCSPS, by accepting an offer of employment to the National Probation Services will be opted out of the PCSPS and auto enrolled into the Local Government Pension Scheme.</p>
    <p><b> Training</b></p>
    <p> The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.</p>
    <p><b> Networks </b></p>
    <p>The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender.</p>
    <p><b> Eligibility</b></p>
    <p> All candidates are subject to security and identity checks prior to taking up post</p>
    <p><b> Support</b></p>
    <ul>
     <li> A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.</li>
     <li> Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.</li>
     <li> For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.</li>
     <li> Paid paternity, adoption and maternity leave.</li>
     <li> Free annual sight tests for employees who use computer screens.</li>
    </ul>
    <p><b> Working for the Civil Service</b></p>
    <p> The Civil Service Code sets out the standards of behaviour expected of civil servants.</p>
    <p> We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order</p>
    <ul>
     <li> To Shared Service Connected Ltd (0845 241 5358 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@gov.sscl.com);</li>
     <li> To Ministry of Justice Resourcing team (resourcing-management-office@justice.gov.uk);</li>
     <li> To the Civil Service Commission (details available here)</li>
    </ul>
    <p> As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.</p>
    <p> You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.</p>
    <p> For more information on applying for a role as a candidate with a disability or long-term condition, please see our Disability Confident Scheme Frequently Asked Questions webpage.</p>
    <p><b> Diversity &amp; Inclusion</b></p>
    <p> The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy. </p>
   </div>
  </div>
 </div>
 <div>
  Interview dates 
  <div></div>
  <div>
   <div>
    To be confirmed 
   </div>
  </div>
 </div>
 <div>
  Closing Date: 
  <div>
   <p>05/08/2024, 23:55 hours.</p> 
  </div>
 </div>
 <div>
  Contact information 
  <div></div>
  <div>
   <div>
    <p>If you require any assistance please call 0345 241 5358 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@gov.sscl.com</p>
    <p> Please quote the job reference - 89158.</p>
    <p> If you are an external candidate, you will start on the lowest pay point of the pay scale advertised</p> 
   </div> 
  </div>
 </div>
 <div>
  Success Profiles 
  <div>
   <p>Success Profiles will enable a fairer and more inclusive method of recruitment by enabling us to assess the range of experiences, abilities, strengths, behaviours and technical/professional skills required for different roles. This flexible approach to recruitment focuses more on finding the right candidate for the specific role. To find out more about Success Profiles to support your application please <b>click here for further guidance</b>.</p> 
  </div>
 </div>
 <div>
  if you feel that your application has not been treated in line with the Civil Service Recruitment Principles, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance 
 </div>
 <div></div>
 <div>
  <div>
   <div>
    <div>
     <p>We have provided detail of the assessment stages and areas being assessed to help you prepare for completing your application form, and to advise of what will be assessed following this, if you successfully pass the application stage.</p>
     <br> 
    </div>
    <div>
     <div>
      <h3 class="jobSectionHeader"><b>Application form stage assessments</b></h3> 
      <div></div>
      <div>
       <div>
        <div>
         <b>Behaviours</b> 
        </div>
        <div>
         Working Together - 250 word limit 
        </div>
        <div>
         Delivering at Pace - 250 word limit 
        </div>
        <div>
         Managing a Quality Service - 250 word limit 
        </div>
        <div>
         Changing and Improving - 250 word limit 
        </div>
        <div>
         Making Effective Decisions - 250 word limit 
        </div>
        <div>
         <p><b>Use of Artificial Intelligence (AI)</b></p>
         <p> You must ensure that any evidence submitted as part of your application, including your CV, statement of suitability and behaviour examples, are truthful and factually accurate. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.</p>
         <br> 
        </div>
       </div>
      </div>
     </div>
    </div>
    <div>
     <div>
      <h3 class="jobSectionHeader"><b>Interview stage assessments</b></h3> 
      <div></div>
      <div>
       <div>
        <div>
         There is 1 interview stage for this vacancy. 
        </div>
        <div>
         <b>Behaviours</b> 
        </div>
        <div>
         Working Together 
        </div>
        <div>
         Delivering at Pace 
        </div>
        <div>
         Managing a Quality Service 
        </div>
        <div>
         Changing and Improving 
        </div>
        <div>
         Strengths may also be assessed at interview but these are not shared in advance. 
        </div>
       </div>
      </div>
     </div>
    </div>
   </div>
  </div>
 </div>
 <div>
  <p><b>A Great Place to Work for Veterans</b></p>
  <p> The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.<br> For further details about the initiative and eligibility requirements visit : https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans</p> 
 </div>
 <div>
  <p><b>Redeployment Interview Scheme</b></p>
  <p> Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ are committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.</p>
  <p> MoJ are able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidate's will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.</p> 
 </div>
 <div></div>
 <div>
  <div>
   <div>
    <div>
     <p>This job is broadly open to the following groups:</p>
     <ul>
      <li>UK nationals</li>
      <li>nationals of the Republic of Ireland</li>
      <li>nationals of Commonwealth countries who have the right to work in the UK</li>
      <li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families</li>
      <li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li>
      <li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li>
      <li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li>
     </ul>
     <p> Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules</p>
    </div>
   </div>
  </div>
 </div>
</div>



 
  Salary 
  
  
   
    £22,096 - £24,718 
   
  
 
 
  Number of jobs available 
  
  
   
    2 
   
  
 
 
  Detail of reserve list 
  
  
   
    12 Months 
   
  
 
 
  Region 
  
  
   
    West Midlands 
   
  
 
 
  City/Town 
  
  
   
    Leamington Spa 
   
  
 
 
  Building/Site 
  
  
   
    NPS WARWICKSHIRE JUSTICE CTR LEAMINGTON SPA LEAMINGTON SPA, CV32 4EL 
   
  
 
 
  Please note: Some of our MoJ Office locations, such as our Liverpool Justice Collaboration Centre, require higher levels of National Security Vetting. The MoJ is working to open more Justice Collaboration Centres and Justice Satellite Offices over time. Click here to learn more about where our currently open Justice Collaboration Centres and Justice Satellite Offices are, to identify where you may be based and understand National Security Vetting requirements of each location. 
 
 
  Grade 
  
  
   
    Other 
   
  
 
 
  Organisation Grade for HMPPS 
  
  
   
    NPS Pay Band 2 National 
   
  
 
 
  Post Type 
  
  
   
    Permanent 
   
  
 
 
  Working Pattern 
  
  
   
    Full Time 
   
  
 
 
  Role Type 
  
  
   
    Administration / Corporate Support 
   
  
 
 
  Will the successful applicant have line manager responsibilities? 
  
  
   
    No 
   
  
 
 
  Job description 
  
  
   
    Overview of the job
     This is an administrative job within the Probation Service.
     Summary
     The job holder will provide administrative support within the Probation Service (PS), ensuring that staff and people on probation are supported through efficient processes, maintaining administration systems within specified timescales in order to promote the achievement of team and Divisional objectives.
     In line with PS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.
     This role may involve some out of hours work.
     The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.
     Responsibilities, Activities & Duties
     The job holder will be required to carry out the following responsibilities, activities and duties:
    
      Responsible for setting up and maintaining accurate people on probation and victim information on relevant approved databases. 
      Ensure the effective administration of referrals to and relationships between offender management, victims, interventions, service providers and external agencies and partnerships to enhance positive outcomes, manage risk, and reduce reoffending. 
      Prepare, maintain and collate case and other records, files and management information, in accordance with the standards required. 
      Receive and distribute information and communications in an appropriate manner, e.g. telephone, paper, e-mail. 
      Provide cover for an effective and efficient reception and telephone enquiry service. 
      Act as single point of contact within unit for specialist area of work as required. 
      Deal fairly, effectively and firmly with a range of people on probation, some of whom may be in crisis, distress or who may display inappropriate or aggressive behaviour, and to seek appropriate support in accordance with the circumstances and office procedures. 
      Make practical arrangements such as appointments, directions, etc., for the implementation of the Sentence Plan. 
      Carry out enforcement administration as required. 
      Where necessary, issue petty cash/vouchers/warrants for travel costs etc, maintaining appropriate records in line with local office financial procedures. 
      Organise the availability of appropriate equipment, materials, and facilities for activities relating to the management of cases. 
      Report faulty equipment and/or materials to Manager and arrange for replacement/repair as agreed. 
      Maintain appropriate systems to ensure the effective use of general unit resources and make recommendations for improvement as necessary. 
      Undertake specific Visor administration tasks in accordance with the procedures. 
      Attend meetings as appropriate. Provide support to meetings as required including organising agenda, taking and distributing notes/minutes and action points. 
      Ensure all activities are conducted in accordance with Health and Safety policies and procedures, undertake equipment tests as required. 
      Provide cover within the unit and to other units within the LDU and Division as appropriate. 
      Carry out safeguarding children duties in accordance with the PS statutory responsibilities and agency policies. 
      Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes, challenge anti-social behaviour and attitudes. 
      To work within the aims and values of PS and HMPPS.
    
     The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.
     An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.
     Behaviours
    
      Delivering at Pace 
      Making Effective Decisions 
      Working Together 
      Changing and Improving
      Managing a Quality Service
    
     Ability
    
      Ability to use databases 
      Good keyboard and IT skills including proficiency in MS Office Word, and basic skills in Excel 
      Possess basic numeric skills
    
     Experience
    
      Strong communication skills (verbal and written) and ability to communicate effectively with a wide range of individuals, including those who may present difficult or aggressive behaviour 
      Use and work on own initiative
     
   
  
 
 
  The job holder must be able to fulfil all spoken aspects of the role with confidence in English or (when specified in Wales) Welsh. 
 
 
  Additional Information 
  
  
   
    Working Arrangements & Further Information
     The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.
     For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.
     Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.
     Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the HMPPS’ Flexible Working policy.
     Benefits
     The MoJ offers a range of benefits:
     Annual Leave 
    Annual leave is 25 days on appointment and will increase to 30 days after five years’ service, plus public holidays. Leave for part-time and job share posts will be calculated on a pro-rata basis
     Pension
     The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF). Please visit www.gmpf.org.uk for further information.
     Please note: Any current Civil Servant who is a member of the PCSPS, by accepting an offer of employment to the National Probation Services will be opted out of the PCSPS and auto enrolled into the Local Government Pension Scheme.
     Training
     The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
     Networks 
    The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender.
     Eligibility
     All candidates are subject to security and identity checks prior to taking up post
     Support
    
      A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
      Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
      For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.
      Paid paternity, adoption and maternity leave.
      Free annual sight tests for employees who use computer screens.
    
     Working for the Civil Service
     The Civil Service Code sets out the standards of behaviour expected of civil servants.
     We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order
    
      To Shared Service Connected Ltd (0845 241 5358 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@gov.sscl.com);
      To Ministry of Justice Resourcing team (resourcing-management-office@justice.gov.uk);
      To the Civil Service Commission (details available here)
    
     As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.
     You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.
     For more information on applying for a role as a candidate with a disability or long-term condition, please see our Disability Confident Scheme Frequently Asked Questions webpage.
     Diversity & Inclusion
     The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy. 
   
  
 
 
  Interview dates 
  
  
   
    To be confirmed 
   
  
 
 
  Closing Date: 
  
   05/08/2024, 23:55 hours. 
  
 
 
  Contact information 
  
  
   
    If you require any assistance please call 0345 241 5358 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@gov.sscl.com
     Please quote the job reference - 89158.
     If you are an external candidate, you will start on the lowest pay point of the pay scale advertised 
    
  
 
 
  Success Profiles 
  
   Success Profiles will enable a fairer and more inclusive method of recruitment by enabling us to assess the range of experiences, abilities, strengths, behaviours and technical/professional skills required for different roles. This flexible approach to recruitment focuses more on finding the right candidate for the specific role. To find out more about Success Profiles to support your application please click here for further guidance. 
  
 
 
  if you feel that your application has not been treated in line with the Civil Service Recruitment Principles, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance 
 
 
 
  
   
    
     We have provided detail of the assessment stages and areas being assessed to help you prepare for completing your application form, and to advise of what will be assessed following this, if you successfully pass the application stage.
      
    
    
     
      Application form stage assessments 
      
      
       
        
         Behaviours 
        
        
         Working Together - 250 word limit 
        
        
         Delivering at Pace - 250 word limit 
        
        
         Managing a Quality Service - 250 word limit 
        
        
         Changing and Improving - 250 word limit 
        
        
         Making Effective Decisions - 250 word limit 
        
        
         Use of Artificial Intelligence (AI)
          You must ensure that any evidence submitted as part of your application, including your CV, statement of suitability and behaviour examples, are truthful and factually accurate. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.
          
        
       
      
     
    
    
     
      Interview stage assessments 
      
      
       
        
         There is 1 interview stage for this vacancy. 
        
        
         Behaviours 
        
        
         Working Together 
        
        
         Delivering at Pace 
        
        
         Managing a Quality Service 
        
        
         Changing and Improving 
        
        
         Strengths may also be assessed at interview but these are not shared in advance. 
        
       
      
     
    
   
  
 
 
  A Great Place to Work for Veterans
   The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces. For further details about the initiative and eligibility requirements visit : https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans 
 
 
  Redeployment Interview Scheme
   Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ are committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.
   MoJ are able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidate's will not be eligible for the Redeployment Interview Scheme if they are applying on promotion. 
 
 
 
  
   
    
     This job is broadly open to the following groups:
     
      UK nationals
      nationals of the Republic of Ireland
      nationals of Commonwealth countries who have the right to work in the UK
      nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families
      nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
      individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
      Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
     
      Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules
    
   
  
 


Ministry of Justice

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