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3PL Fmt Specialist (m/w/d)

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Amazon

15d ago

  • Job
    Full-time
    Mid & Senior Level
  • Logistics
  • Göttingen

AI generated summary

  • You need advanced German and English skills, data analytics experience, MS Office proficiency, stakeholder management expertise, and a background in logistics, retail, hospitality, or customer service.
  • You will manage service providers, monitor logistics and quality goals, handle escalations, and lead projects to improve internal metrics.

Requirements

  • Fortgeschrittene Deutschkenntnisse in Wort und Schrift.
  • Erfahrung in der Arbeit mit Datenanalytik und deren Anwendung zur Problemerkennung
  • Erfahrung mit MS Office (Word, Excel, Outlook) im beruflichen Umfeld
  • Erfahrung im Stakeholdermanagement, einschließlich Aufbau und Pflege professioneller Beziehungen
  • Erfahrung in der Arbeit in einem Betriebsumfeld, beispielsweise in Logistik, Einzelhandel, Gastgewerbe oder im Kundenservice
  • Fortgeschrittene Englischkenntnisse

Responsibilities

  • Deine Aufgaben:
  • Dienstleistermanagement: umfassendes Monitoring, Analyse und Reporting der Logistik-, Produktions- und Qualitätsziele des Logistikdienstleisters
  • Eskalationsbearbeitung und erster External Fulfillment Ansprechpartner für Customer Service, Supply Chain, Retail und Transportation
  • Eigenständige Übernahme von Projekten zur Verbesserung interner Kennzahlen

FAQs

What are the language requirements for this position?

Advanced German language skills in both spoken and written form are required, along with advanced English language skills.

What type of experience is preferred for this role?

Experience in data analytics for problem detection, as well as professional experience in logistics, retail, hospitality, or customer service environments is preferred.

What software skills are required for the role?

Proficiency in MS Office applications, specifically Word, Excel, and Outlook, is required for this position.

What does the role involve in terms of stakeholder management?

The role requires experience in stakeholder management, including the establishment and maintenance of professional relationships.

Will I have the opportunity to work on improvement projects?

Yes, you will independently take on projects aimed at improving internal metrics.

Is there an emphasis on diversity in the workplace?

Yes, Amazon is committed to building a diverse workforce and considers it essential for success.

What is the working environment like at Amazon?

The working environment is dynamic, with excellent development opportunities, flat hierarchies, performance-based compensation, and a motivated team.

What is the role of the Specialist External Fulfillment?

The Specialist External Fulfillment will oversee a logistics provider/supplier, monitor performance, manage internal and external queries, and act as the first point of contact for various departments.

How should I apply if I need workplace accommodations?

If you have a disability and require accommodations during the application and hiring process, please visit the Amazon careers page for more information on how to request support.

Retail & Consumer Goods
Industry
10,001+
Employees
1994
Founded Year

Mission & Purpose

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.