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Account Development Consultant - Sunrise, FL

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  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Sunrise

Requirements

  • Business and Corporate Program Knowledge preferred
  • Prior consultative sales or account development experience, preferably in an outbound call environment.
  • Effective account development with proven experience in building and managing an effective "pipeline" of growth opportunities.
  • Must possess the ability to build and leverage relationships with internal colleagues and support personnel.
  • Proven ability to handle multiple priorities, work in a fast-paced environment and make decisions quickly while demonstrating flexibility, resourcefulness, personal accountability, and resiliency.
  • Must have proven organizational, self-motivation, and excellent time management skills, with a strong attention to detail, and the ability to meet critical deliverables and deadlines.
  • Convey a focused work ethic & possess an enthusiastic “can do” attitude.
  • Experience with SalesForce.com and intranet-based applications/platforms a plus.
  • Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Responsibilities

  • Outbound telephone-based consultation and account development.
  • Understand client needs, provide appropriate solutions and resolve/redirect client concerns.
  • Use consultative selling & negotiation skills to achieve growth in charge volume.
  • Quickly earn client trust to recommend payment efficiencies, while demonstrating value.
  • Develop cross-functional partnerships to optimize Blue Box values.
  • Adhere to Blue Box Values, GCS Sales Practices and Standard Operating Procedure and American Express Leadership Behaviors.
  • Be a champion of and for Compliance within US SME AD and GCS.
  • Training will be 5 weeks fully onsite at the Sunrise, Florida location.
  • After training, colleagues will have flexibility to work in the Hybrid model (3 days onsite).

FAQs

What is the location of the Account Development Consultant position?

The position is located in Sunrise, FL.

What are the primary responsibilities of an Account Development Consultant?

The primary responsibilities include outbound telephone-based consultation and account development, understanding client needs, providing appropriate solutions, driving growth in charge volume, and building relationships with new commercial card clients.

What type of training will be provided for this role?

Training will consist of 5 weeks fully onsite at the Sunrise, Florida location.

Will there be opportunities for remote work after training?

Yes, after training, colleagues will have the flexibility to work in a hybrid model, with 3 days onsite.

What qualifications are preferred for this position?

Preferred qualifications include business and corporate program knowledge, prior consultative sales or account development experience, and proven experience in building and managing a pipeline of growth opportunities.

Are there opportunities for career development within the company?

Yes, American Express offers career development and training opportunities to help colleagues grow professionally.

What is the salary range for the Account Development Consultant position?

The salary range is $55,000.00 to $105,000.00 annually, plus bonus and benefits.

Does American Express offer any benefits related to mental health?

Yes, American Express provides free and confidential counseling support through the Healthy Minds program.

Is visa sponsorship available for this position?

No, the company will not pursue visa sponsorship for this position; employment eligibility to work in the U.S. is required.

What kind of work environment can one expect at American Express?

American Express promotes a diverse and inclusive work environment where every colleague is seen, heard, and feels like they belong.

Finance
Industry
10,001+
Employees
1850
Founded Year

Mission & Purpose

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.

Culture & Values

  • We Back Our Customers

    Relationships are at the heart of our business. We strive to be essential to our customers by delivering exceptional products, services and experiences every day – and promise to have their backs in everything we do.

  • We Make It Great

    We deliver an unparalleled standard of excellence in everything we do, staying focused on the biggest opportunities to be meaningful to our customers. From our innovative products to our world-class customer service, our customers expect the best—and our teams are proud to deliver it.

  • We Do What’s Right

    Customers choose us because they trust our brand and people. We earn that trust by ensuring everything we do is reliable, consistent, and with the highest level of integrity.

  • We Respect People

    We trust and respect one another for who we are and what we contribute. We are accountable to one another and empower every voice through open, courageous dialogue so others feel heard.

  • We Embrace Diversity

    We see diversity of people and experiences as fuel for the creativity and innovation we need to be and deliver our best.

  • We Stand for Inclusion

    We all have biases. However, we do not tolerate bias that excludes or minimizes anyone – all people belong. We’re committed to ensuring that we have a welcoming and inclusive culture where everyone’s voice matters and where people of all races, ethnicities, genders, gender identities, sexual orientations, ages, religions, disabilities and viewpoints can thrive.

  • We Win As a Team

    We view each other as colleagues—part of the same team, striving to deliver the brand promise to our customers and each other every day. Individual performance is essential and valued, but never at the expense of the team.

  • We Support Our Communities

    We respect our communities and are committed to working together so they can thrive and make a meaningful difference in the world.

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