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Account Executive Expert (f/m/d) - Retail

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SAP

1mo ago

  • Job
    Full-time
    Senior & Expert Level
  • Customer Relations
    Sales & Business Development
  • Walldorf

AI generated summary

  • You need extensive sales experience in complex software, preferably in retail, strong negotiation skills, fluency in English and German, and exceptional communication and strategic thinking abilities.
  • You will manage accounts, develop strategic plans, maintain sales pipelines, leverage resources, identify upsell opportunities, and lead cross-functional teams to meet customer needs and achieve revenue goals.

Requirements

  • Several years of experience in sales of complex business software/IT solutions.
  • Experience in the Retail, Wholesale and Fashion Industry is a plus
  • Proven success in business application software sales and leading team-selling environments.
  • Demonstrated ability to handle large transactions and lengthy sales campaigns in a fast-paced, competitive market.
  • Strong negotiation skills and experience in renewals, expansions, and up-sells of subscription-based solutions.
  • Fluent in Business English and German, with proficiency in additional languages considered a plus.
  • Exceptional communication, both verbal and non-verbal.
  • Strategic thinking with a high degree of creativity and innovation.
  • Strong executive presence and results-driven mindset.
  • Ability to work across multiple teams within a matrix organization.

Responsibilities

  • Serve as the end-to-end account owner, managing sales of software licenses and cloud subscriptions and establish a trusted relationship with the customer.
  • Develop and execute strategic account plans to ensure sustainable growth and achieve/exceed revenue targets.
  • Gain a comprehensive understanding of each customer’s technology landscape, strategic goals, and competitive environment.
  • Maintain pipeline management, ensuring a healthy and advancing sales funnel.
  • Leverage internal resources, including marketing, inside sales, and partner channels, to drive demand and manage opportunities.
  • Utilize SAP’s comprehensive solution portfolio, including industry-specific and line-of-business (LoB) solutions, to effectively address customer needs.
  • Conduct White Space analysis to identify and execute up-sell and cross-sell opportunities within existing accounts.
  • Orchestrate and deploy appropriate teams to ensure successful sales outcomes, embodying the "OneSAP" approach.
  • Stay informed about SAP’s competition and position SAP solutions effectively against them.
  • Maintain accurate customer and pipeline information within CRM systems.
  • Lead and orchestrate remote and cross-functional teams to align with the customer’s strategic objectives.
  • Ensure that account teams and partners are well-prepared and strategically positioned for all customer interactions.
  • Maximize the value derived from SAP’s extensive sales support ecosystem.

FAQs

What is the role of an Account Executive Expert in Retail at SAP?

The Account Executive Expert/Senior Account Executive role empowers customers to achieve their full potential by strategically positioning SAP cloud solutions to address their unique business challenges and lay a strong foundation for future success.

What will my primary responsibilities be in this role?

Your responsibilities will include account and customer relationship management, demand generation, pipeline and opportunity management, sales excellence, and leading a (virtual) account team.

What qualifications are required for this position?

Candidates should have several years of experience in sales of complex business software/IT solutions, experience in the Retail, Wholesale, and Fashion Industry is a plus, and demonstrated ability to handle large transactions in a competitive market.

Is fluency in languages other than English mandatory for this role?

Fluency in Business English and German is required, while proficiency in additional languages is considered a plus.

What soft skills are preferred for the Account Executive Expert position?

Preferred soft skills include exceptional communication skills, strategic thinking with creativity, strong executive presence, and the ability to work across multiple teams within a matrix organization.

Will I have the opportunity to work with other teams at SAP?

Yes, you will engage in collaborative work with SAP leadership, industry teams, and product/solution management teams to drive customer success and enhance strategic engagements.

How does SAP support employee development?

SAP offers a highly collaborative team environment with a strong focus on learning and development, providing recognition for individual contributions and a variety of benefit options.

What is the expected travel for this role?

The expected travel for this role is between 0 to 70%.

Is SAP committed to diversity and inclusion in the workplace?

Yes, SAP is committed to creating an inclusive workplace where everyone, regardless of background, feels included and can realize their full potential.

Can I apply for this position if I need special assistance during the application process?

Yes, if you require accommodation or special assistance, you can send an email with your request to the Recruiting Operations Team at Careers@sap.com.

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SAP

Our purpose is to help the world run better and improve people’s lives.

Technology
Industry
10,001+
Employees
1972
Founded Year

Mission & Purpose

At SAP, our purpose is to help the world run better and improve people’s lives. Our promise is to innovate to help our customers run at their best. SAP is committed to helping every customer become a best-run business. We engineer solutions to fuel innovation, foster equality, and spread opportunity across borders and cultures. Together, with our customers and partners, we can transform industries, grow economies, lift up societies, and sustain our environment. #TheBestRu