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Account Executive - Personal Lines Insurance

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Howden Group Holdings

8d ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Dublin
  • Quick Apply

AI generated summary

  • You need 1-3 years in insurance, an APA or grandfathered CPD, strong personal lines knowledge, client management skills, negotiation ability, and relationship-building expertise.
  • You will manage client relationships, oversee policy renewals, evaluate risk, address inquiries, meet targets, ensure compliance, and collaborate with teams for training and efficiency.

Requirements

  • Minimum of 1-3 years’ experience in an insurance role.
  • Minimum APA Personal Lines or Grandfathered with proof of up-to-date CPD.
  • Excellent technical product knowledge and knowledge of personal lines insurance market.
  • Proven track record of managing a portfolio of clients, particularly handling policy renewals and addressing client inquiries.
  • Proficient in negotiating terms and conditions to achieve favorable outcomes for both clients and the company.
  • Ability to build and maintain strong relationships with clients to ensure high levels of satisfaction and retention.

Responsibilities

  • Maintain and strengthen relationships with existing clients, ensuring their needs are met and fostering long-term loyalty.
  • Oversee the renewal process for personal lines insurance policies, including reviewing terms, negotiating renewals, and ensuring timely completion.
  • Evaluate clients' risk profiles and provide expert advice on suitable insurance products and coverage options.
  • Provide exceptional service by addressing client inquiries, resolving issues promptly, and ensuring a high level of client satisfaction.
  • Ensure New Business/Renewal targets are achieved.
  • Implement Company’s Compliance and office procedures including New Business Development and Renewal Procedures document.
  • Ensure that you are up-to-date with market practice and product availability, giving feedback to Management in relation to market issues, including pricing, service levels and product development.
  • Where required, work with other teams within the Group to facilitate training, product development and to promote operational efficiencies.
  • Attend client visits with Management as required.
  • Adhere to Compliance as outlined in Handbook and Procedures Manual.

FAQs

What is the main focus of the Account Executive role in Personal Lines Insurance?

The main focus of the Account Executive role is to manage policy renewals, ensure client retention and satisfaction, and provide tailored insurance solutions, while also identifying new business opportunities to expand the client base.

What are the key responsibilities of this position?

Key responsibilities include maintaining client relationships, overseeing the renewal process, evaluating clients' risk profiles, providing exceptional service, achieving new business and renewal targets, ensuring compliance with company procedures, and collaborating with other teams within the group.

What qualifications do I need to apply for this position?

A minimum of 1-3 years’ experience in an insurance role, an APA Personal Lines qualification or Grandfathered with proof of up-to-date CPD, and excellent technical product knowledge in personal lines insurance are required.

Is prior experience handling policy renewals necessary?

Yes, a proven track record of managing a portfolio of clients, particularly handling policy renewals and addressing client inquiries, is essential for this role.

What does Howden Ireland offer to its employees in terms of career development?

Howden values diversity and supports individuals in defining their careers, offering a collaborative environment where employees can take on challenges and contribute to making a positive difference at work and beyond.

Are there any specific compliance requirements for this role?

Yes, adherence to compliance as outlined in the Handbook and Procedures Manual is required in this position.

What is the work environment like at Howden?

Howden fosters a supportive and collaborative culture, encouraging employees to share values and work together to drive change.

Is flexibility in working hours available for this role?

Yes, Howden is committed to providing reasonable accommodations, including flexible hours or hybrid working arrangements, depending on the needs of the employee.

How does Howden ensure client satisfaction?

Client satisfaction is ensured through exceptional service, prompt resolution of issues, and a focus on meeting clients' needs and building long-term relationships.

Can I expect to receive training and development opportunities?

Yes, employees are encouraged to work with other teams within the Group to facilitate training, product development, and promote operational efficiencies.

Howden Group Holdings

We are an international insurance group with employee ownership at our heart.

Finance
Industry
10,001+
Employees
1994
Founded Year

Mission & Purpose

Howden Group Holdings is a leading international insurance group with employee ownership at its heart. Founded in 1994, it comprises Howden Broking and underwriting business DUAL. Howden Group Holdings’ businesses operate across Europe, Africa, Asia, the Middle East, Latin America, the USA, Australia and New Zealand.