FAQs
What is the primary responsibility of the Account Manager?
The primary responsibility of the Account Manager is to act as a brand ambassador for Parfums Christian Dior, driving sales and ensuring that Beauty Consultants achieve their targets while providing personalized luxury service to clients.
Who does the Account Manager report to?
The Account Manager reports to the Area Manager.
What qualifications are required for this role?
Candidates should possess strong selling skills, excellent communication abilities, and knowledge of cosmetics and make-up application to provide luxury service and effective customer engagement.
How will the performance of the Account Manager be measured?
Performance will be measured through sales targets and the achievement of Mystery Shopping targets, among other KPIs.
What is the work schedule for this position?
The position is a full-time role of 37.5 hours per week.
What type of experience is preferred for an Account Manager position?
Previous experience in retail management or a similar role, as well as a background in beauty products, make-up, skincare, or fragrance, is preferred.
Is training provided to the Account Manager?
Yes, the Account Manager is expected to educate and train Team Members on the use and history of Parfums Christian Dior products.
Will the Account Manager be responsible for managing a team?
Yes, the Account Manager will directly manage and coach Beauty Consultants.
Is there a focus on customer relationship management in this role?
Yes, building and utilizing a customer database is essential for developing clientele and enhancing the customer experience.
What is the dress code for this position?
The Account Manager is expected to be immaculately groomed and presented, embodying the elegance associated with Parfums Christian Dior.